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We checked the official IT Portal status page for updates 1 min, 10 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-01-08 10:30 | US Cloud Issues | major | 5 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-31 21:00 | [Scheduled] UK Upgrade | maintenance | 11 mins | Done!Done! |
| 2024-09-06 14:59 | Test Incident for new website, please ignore | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2024-09-06 13:16 | Test Incident for our new website, please ignore | none | 0 second | Test IncidentTest Incident |
| 2024-08-14 13:24 | Slow Performance in the US Cloud | minor | 169 hrs, 54 mins | After a few days of monitoring performance of the new SQL Instances, we have not noticed any performance issues. ...read more |
| 2024-08-13 13:39 | Slowness in the US Cloud | none | 4 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-12 06:51 | UK Cloud Services were offline | none | 0 second | This has been resolved. Quickly after a partner notified us, we reviewed and found web services to be stopped on ...read more |
| 2024-05-29 15:00 | [Scheduled] UK SQL Upgrades | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-24 22:00 | [Scheduled] EU SQL Upgrades | maintenance | 16 mins | Maintenance complete!Maintenance complete! |
| 2024-05-21 08:48 | SQL Issue in EU | none | 0 second | One of our SQL Servers went offline unintentionally. It was quickly brought back online.One of our SQL Servers went offline unintentionally. It was quickly brought back online. |
| 2024-05-14 21:29 | [Scheduled] EU SQL Upgrade | maintenance | 0 second | Maintenance complete!Maintenance complete! |
| 2024-03-25 07:29 | Slowness in EU | minor | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-31 06:00 | [Scheduled] US Maintenance | maintenance | 7 mins | Maintenance completed. Happy Holidays!Maintenance completed. Happy Holidays! |
| 2023-08-30 14:19 | US Caching issues | minor | 4 hrs, 45 mins | This incident has been resolvedThis incident has been resolved |
| 2023-08-30 03:23 | US Outage | none | 40 mins | We have completed our investigation into the recent incident. The issue was found to be linked to routine updates...read more |
| 2023-03-21 07:34 | UK Performance | minor | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-12 20:00 | [Scheduled] US Maintenance | maintenance | 22 mins | Maintenance CompleteMaintenance Complete |
| 2022-08-24 15:45 | 2FA Access Issue | none | 0 second | This incident was resolvedThis incident was resolved |
| 2022-08-10 05:36 | EU Cloud Issues | none | 4 mins | This incident has been resolvedThis incident has been resolved |
| 2022-07-22 08:14 | Performance Issue in EU | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-01 07:24 | CA Emergency Maintenance | major | 10 mins | We finished investigating the memory issue on an instance of SQL in the CA cloud. Service has been restored comp...read more |
| 2022-05-26 23:15 | Cloud services affected by CloudFlare Outage | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-19 07:58 | Issue with access to the US Cloud | none | 37 mins | This incident has been resolvedThis incident has been resolved |
| 2022-01-26 10:30 | [Scheduled] AU Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-25 20:01 | [Scheduled] US Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-25 16:30 | [Scheduled] UK Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-25 09:12 | Storage Node Failure in the US Cluster | minor | 11 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-24 16:30 | [Scheduled] EU Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-22 22:00 | [Scheduled] US & CA Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-10-21 09:36 | UK Cloud V4 Login Page is offline | major | 5 mins | A customer reported a V4 login page issue. We found the issue and corrected it soon afterA customer reported a V4 login page issue. We found the issue and corrected it soon after |
| 2021-09-12 09:30 | [Scheduled] US & CA Maintenance | maintenance | 51 mins | Updates applied and testing completed.Updates applied and testing completed. |
| 2021-09-10 16:45 | [Scheduled] EU Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-09-08 04:30 | [Scheduled] UK Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-09-06 10:32 | [Scheduled] AU Maintenance | maintenance | 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-06-10 12:07 | Node Failure in US Cluster | minor | 0 second | Service was offline for some customers for 15 minutes and was quickly restored.Service was offline for some customers for 15 minutes and was quickly restored. |
| 2021-03-17 17:00 | [Scheduled] EU Maintenace | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-17 08:37 | EU - HTTP/1.1 New Session Failed for some users | none | 0 second | This issue has been identified and resolved. Maintenance will be done at 9 PM GMT to ensure this doesn't reoccur....read more |
| 2021-03-14 21:00 | [Scheduled] US Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-13 21:01 | [Scheduled] UK Maintenance | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-09 09:30 | [Scheduled] AU Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-07 21:00 | [Scheduled] EU Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-06 21:00 | [Scheduled] CA Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-12 07:57 | Backend Issues in the US Cloud | none | 0 second | Our API server was hardcoded to talk directly to the node that was taken offline yesterday for a particular backe...read more |
| 2021-01-11 09:11 | Performance Issues in the US Cloud | major | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-12 07:00 | [Scheduled] CA Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-12 06:02 | [Scheduled] Updates | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-11 09:00 | [Scheduled] AU Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-10 16:00 | [Scheduled] EU Upgrades | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-09 16:00 | [Scheduled] UK Maintenace | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-08-12 17:45 | [Scheduled] EU - SQL Memory Issue | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |