Imgix Status

Is imgix down?

Current Status: imgix is UP

We checked the official imgix status page for updates 2 mins, 35 seconds ago.

Past imgix Incidents

Source: Official imgix status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-16 22:48 Missing Images in Asset Manager
minor
37 hrs, 8 mins

The root problem of the incident has been resolved. Some assets may still return an error. Please get in touch ...

2024-12-15 22:21 Delay in Purge requests
minor
6 hrs, 42 mins

The purge queue and purge time has been stable since the last provided update.The purge queue and purge time has been stable since the last provided update.

2024-12-14 17:00 [Scheduled] Planned Maintenance on Background Removal Services
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-09 19:00 Quality degradation for a small portion of rendered images in the EU
none
0 second

A small percentage of image requests served by a single machine in the EU region experienced quality degradation ...

2024-11-26 06:55 Elevated SSL/TLS expiration errors for custom domains
major
2 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2024-11-14 12:18 Asset Manager delay
minor
6 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 22:55 Inconsistent results in Purge requests
minor
9 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-11-06 09:47 Issue with receiving support requests
none
3 hrs, 42 mins

We have fixed the support@imgix.com email address and are processing our backlog of support requests. If you sent...

2024-10-25 10:16 Delayed analytics data
minor
27 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2024-10-10 11:44 Unable to connect to dashboard
major
1 hr, 45 mins

This incident is resolved.This incident is resolved.

2024-09-25 09:08 Contact form downtime
minor
1 hr, 18 mins

This incident has been resolved.This incident has been resolved.

2024-09-20 18:31 [Scheduled] Background Removal Service Temporarily Unavailable due to Maintenance
maintenance
0 second

The scheduled maintenance for Background Removals has been completed.The scheduled maintenance for Background Removals has been completed.

2024-09-12 21:48 Elevated rendering errors
none
0 second

We have resolved the issue where some browsers received unsupported image formats, affecting a small number of re...

2024-08-07 13:15 Issues with imgix Web Tools
none
0 second

Dashboard and documentation tools were affected by an upstream service provider outage. Rendering services were...

2024-07-08 12:22 Intermittent Rendering Errors Related to EWR Node
minor
40 mins

This incident has been resolved.This incident has been resolved.

2024-06-16 17:21 Elevated rendering errors
critical
58 mins

This incident has been resolved.This incident has been resolved.

2024-05-23 12:44 Elevated rendering errors
minor
6 mins

This incident has been resolved.This incident has been resolved.

2024-05-08 22:13 Assets not displaying in Asset Manager
major
10 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-04-09 12:13 Source Creation Error for Microsoft Azure Sources
minor
3 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2024-03-21 04:30 Increase in Origin fetch requests
none
0 second

We have identified an issue that was preventing some newly fetched Origin images from being inserted into our Ori...

2024-02-20 13:35 Delay in purging
minor
15 mins

This incident has been resolved.This incident has been resolved.

2024-02-20 09:00 Issues with imgix web tools
none
0 second

We are investigating issues with imgix administration tools. There are reports of problems with calling our imgix...

2024-01-22 13:00 Encoding Error for Web folder
none
0 second

We have identified the issue and are currently applying a fix. The rendering service is not affected.We have identified the issue and are currently applying a fix. The rendering service is not affected.

2023-11-11 00:06 Issues with imgix Asset Manager
minor
10 hrs, 35 mins

This incident has been resolved.This incident has been resolved.

2023-10-23 15:34 Intermittent rendering errors
minor
58 mins

This incident has been resolved.This incident has been resolved.

2023-08-06 19:19 Issues with Management API
minor
8 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2023-07-05 16:39 Issue with deploying new/updated Source configurations
major
45 mins

This incident has been resolved.This incident has been resolved.

2023-06-30 12:48 Elevated rendering errors
major
50 mins

This incident has been resolved.This incident has been resolved.

2023-05-31 16:38 Issues with Management API
minor
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2023-05-25 11:25 Investigating Dashboard Availability
minor
1 hr, 55 mins

This incident has been resolved.This incident has been resolved.

2023-05-18 08:52 Intermittent rendering errors
minor
1 hr, 32 mins

This incident has been resolved.This incident has been resolved.

2023-05-01 07:20 Intermittent 5xx errors
minor
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2023-04-13 10:20 Elevated rendering errors
major
50 mins

This incident has been resolved.This incident has been resolved.

2023-03-10 09:04 Dashboard errors
minor
9 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2023-03-09 10:28 Investigating dashboard availability
minor
12 mins

This incident has been resolved.This incident has been resolved.

2023-03-09 06:48 Delayed analytics data
minor
6 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2023-02-08 17:00 [Scheduled] Dashboard under Maintenance
maintenance
2 hrs, 52 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-02-01 08:02 Intermittent Dashboard and Management API Issues
none
0 second

Feb 1, 00:02 PSTResolved - This incident has been resolved.Jan 31, 19:22 PSTMonitoring - We are currently monito...

2023-01-31 18:47 Intermittent Dashboard and Management API Issues
minor
27 mins

This incident has been resolved.This incident has been resolved.

2023-01-30 11:03 Intermittent Dashboard and Management API Issues
minor
27 mins

This incident has been resolved.This incident has been resolved.

2023-01-28 03:00 Intermittent Dashboard and Management API Issues
minor
2 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2023-01-24 16:00 [Scheduled] Routine maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-01-12 13:02 [Scheduled] Dashboard under maintenance
maintenance
58 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-01-11 11:10 [Scheduled] Dashboard under maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-12-06 16:17 Dashboard currently unavailable
none
43 mins

This incident has been resolved.This incident has been resolved.

2022-10-11 09:31 Unable to process new assets in Asset Manager
major
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2022-09-27 19:15 Management API is unavailable
critical
31 mins

This incident has been resolved.This incident has been resolved.

2022-09-02 10:42 Users are unable to login
major
20 mins

This incident has been resolved.This incident has been resolved.

2022-07-11 21:35 Billing display issue
maintenance
18 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2022-06-10 01:29 Elevated rendering errors
critical
35 mins

Service has been completely restored.Service has been completely restored.