Inspera Status

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Current Status: inspera is UP

We checked the official inspera status page for updates 2 mins, 27 seconds ago.

Past inspera Incidents

Source: Official inspera status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-18 10:32 The 'word count' feature in Marking is temporarily disabled for all customers
none
0 second

Dear Customers We want to make you aware that we have temporarily disabled the 'word count' feature in Marking f...

2024-12-12 13:19 Ouriginal: Delays in processing similarity reports
major
94 hrs, 16 mins

The backlog is cleared, and the similarity reports should now be available as expected. Please contact Service D...

2024-12-08 09:15 [Scheduled] Maintenance - December 2024
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-02 12:05 Swedish customers: Import from Ladok is blocked
critical
3 hrs, 32 mins

The service is now restored, please contact Service Desk if you have any continued issues with Ladok.The service is now restored, please contact Service Desk if you have any continued issues with Ladok.

2024-11-11 10:29 Candidates on tests with auto submission receive error message when trying to submit and return to D...
minor
3 hrs, 19 mins

The error message has been removed, and the issue is now resolved. Note: For candidates who entered a test befor...

2024-11-10 17:34 Delayed updates in Inspera Assessment
minor
27 mins

This incident has been resolved.This incident has been resolved.

2024-11-10 15:11 Create Question Set action prompting the user to select a template
none
108 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2024-11-10 11:30 [Scheduled] Maintenance - November 2024
maintenance
1 hr, 6 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-25 10:34 Delays in event log updates
minor
3 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2024-10-22 16:11 Safe Exam Browser incompatibility with Windows 11 24H2 update
minor
40 hrs, 46 mins

Testing of version 3.8.0 of Safe Exam Browser for Windows is now completed, and this version is approved for use....

2024-10-15 13:59 SSO log in issues
major
25 mins

The issue is resolved. SSO login is now working on all servers again since 12:06 UTC.The issue is resolved. SSO login is now working on all servers again since 12:06 UTC.

2024-09-09 08:00 Intermittent delays and 500 errors in Inspera
minor
9 hrs, 1 min

The incident has been resolved. We have fixed today's earlier tests too, so the information in Monitor is updated...

2024-09-04 07:46 Issue with the new login page and new candidate dashboard
minor
1 hr, 3 mins

The issue is resolved.The issue is resolved.

2024-08-14 15:36 Issue with downloading and running Inspera Integrity Browser (IIB)
minor
34 mins

The incident has been resolvedThe incident has been resolved

2024-08-07 13:34 Norwegian customers: FS synchronization fails for non-anonymous tests
major
4 hrs, 3 mins

The issue is fixed.The issue is fixed.

2024-08-07 09:47 We're currently investigating an issue with threshold values in the marking tool
minor
3 hrs, 9 mins

The issue is now resolved, and we have verified that the threshold values can be accessed in the marking tool as ...

2024-07-23 15:28 Inspera's Help Centre is currently partially unavailable
minor
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2024-06-14 07:44 Temporary outage
none
8 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2024-06-05 13:14 Issue with Norwegian Language Pack: Not possible to change start/end time
minor
3 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2024-06-04 21:00 [Scheduled] Maintenance - June 2024
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-31 10:14 Server delays
minor
4 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2024-05-21 12:36 Intermittent delays
minor
22 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2024-05-15 09:30 Norwegian customers: Feide experiencing problems
none
2 hrs, 33 mins

Feide reports that they have resolved the problems.Feide reports that they have resolved the problems.

2024-05-14 15:00 Temporary issue starting tests and previewing content
none
0 second

We have recently identified, and resolved an issue affecting both admin and student users today, May 14th between...

2024-05-08 10:17 Server delays
none
5 hrs, 15 mins

The incident has been resolved.The incident has been resolved.

2024-05-08 09:29 Candidates do not see tests in dashboard
none
6 hrs, 3 mins

The incident has been resolved.The incident has been resolved.

2024-05-03 12:55 Delays in Inspera Assessment
minor
1 hr, 37 mins

This incident has been resolved.This incident has been resolved.

2024-04-24 19:19 Partial service outage
major
13 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2024-04-23 15:38 SSO log in issues
major
3 mins

The issue was quickly identified and is now resolved.The issue was quickly identified and is now resolved.

2024-04-20 11:37 Intermittent delays and increased error rates
none
238 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-04-19 16:11 Tests with auto submit enabled - submissions are delayed
minor
33 mins

The incident is now resolved and all pending submissions are processed.The incident is now resolved and all pending submissions are processed.

2024-04-17 11:45 Norwegian customers: SSO log in issues
minor
0 second

An issue affecting Norwegian customers SSO login such as Feide and ID-Porten has been resolved. A number of user...

2024-04-02 20:30 Issues with Email Notification System
minor
0 second

At approximately 18:30 (UTC) on 2/04/2024, we encountered a degradation in email functionality. This issue persis...

2024-03-26 11:28 Error messages and delays
minor
0 second

We experienced a period of about an hour of system wide delays. These delays affected multiple modules. Candida...

2024-02-13 15:06 Issue with scaling of images in questions
minor
167 hrs, 54 mins

This issue has been resolved.This issue has been resolved.

2023-12-30 16:38 Issues with Email Notification System
minor
0 second

Outstanding emails are processed and have been sent out.Outstanding emails are processed and have been sent out.

2023-12-06 07:38 Delays in Inspera Assessment
major
121 hrs

This incident has been resolved.This incident has been resolved.

2023-11-16 16:14 Latency issues expected between 00:00 UTC and 00:15 UTC
minor
9 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2023-10-24 09:41 Norwegian customers only: problems with FS test synchronisation
minor
1 hr, 32 mins

FS identified issues on their side. These are now resolved.FS identified issues on their side. These are now resolved.

2023-10-23 09:11 Norwegian customers only: Issues with FS integration
minor
19 mins

The issue was identified and is now resolved.The issue was identified and is now resolved.

2023-10-18 10:56 Issue with threshold values
minor
5 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2023-09-07 17:58 Possible issues with SEB and older MAC OS versions
minor
16 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2023-09-06 13:57 Issue with brightness on the login page background image
none
145 hrs, 48 mins

The background image brightness is now restored.The background image brightness is now restored.

2023-08-31 10:10 Issue with API v1/FileExport with resourceType = "PdfOfSubmission"
minor
5 hrs, 45 mins

The issue is now resolved, and the open API endpoint v1/FileExport with resourceType = "PdfOfSubmission" is back ...

2023-08-29 11:34 Issues with PDF viewer
major
1 hr, 32 mins

The issue is now resolved. To restore service for candidates in progress with lockdown browsers (IEP, SEB), a r...

2023-08-22 14:00 Norwegian Customers Only: FS integration Out of Service
major
2 hrs, 45 mins

The issue is resolved, and the FS integration is back in service. Please contact Service Desk if there are any fu...

2023-08-17 08:00 Norwegian customers only: problems with FS test synchronisation
none
0 second

The syncronisation between FS and Inspera did not work. The issue was on FS side, and they have fixed the issue. ...

2023-08-15 15:05 Issue with radio buttons in Authoring module
minor
16 hrs, 31 mins

The issue is now resolved.The issue is now resolved.

2023-06-26 03:00 Not possible to preview questions, question sets or tests
none
0 second

We identified an issue that blocked admin users to preview questions and question sets in the author module, nor ...

2023-06-07 14:31 Planners unable to create test from template
minor
7 hrs, 22 mins

The issue has been resolved.The issue has been resolved.