Instaclustr Status

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Current Status: Instaclustr is UP

We checked the official Instaclustr status page for updates 3 mins, 46 seconds ago.

Past Instaclustr Incidents

Source: Official Instaclustr status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-02-13 13:25 Instaclustr Terraform Provider Issue
none
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2025-01-27 05:46 New Clusters may get Stuck during the Provisioning Stage and the Monitoring API is experiencing elev...
major
10 hrs, 50 mins

This incident has been resolved.This incident has been resolved.

2025-01-21 05:46 Cluster Provisioning Failure for Azure Provider
none
3 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-12-06 01:20 Issues with setting up ClickHouse S3 integrations
minor
41 mins

This incident has been resolved.This incident has been resolved.

2024-12-03 21:55 Transient Elasticsearch Cluster Provisioning Failures for Google Cloud Platform
none
9 hrs, 50 mins

A fix has been deployed and the issue has been resolved.A fix has been deployed and the issue has been resolved.

2024-11-28 04:00 [Completed] Monitoring and Prometheus APIs Maintenance
maintenance
20 hrs, 58 mins

Maintenance is now completed, and the Monitoring and Prometheus APIs are operating normally.Maintenance is now completed, and the Monitoring and Prometheus APIs are operating normally.

2024-11-25 04:12 ClickHouse provisioning temporarily unavailable
major
1 hr, 29 mins

This incident has been resolved.This incident has been resolved.

2024-11-22 15:29 Monitoring API Latency and Error Issues
minor
12 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-11-22 00:20 Customers unable to create new clusters via console in certain configurations
major
3 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2024-11-20 12:28 Monitoring API Latency and Error Issues
minor
21 hrs, 29 mins

This incident has been resolved.This incident has been resolved.

2024-11-18 23:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 02:45 [Scheduled] Provisioning maintenance event
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-16 23:26 Malformed Email Notifications
none
26 hrs

This incident has been resolved.This incident has been resolved.

2024-09-16 05:39 Delays in Sending Customer Notification Emails
none
1 hr, 20 mins

This incident has been resolved.This incident has been resolved.

2024-08-29 05:36 Service Disruptions for Management Console and APIs
none
2 hrs, 14 mins

This incident is now resolved.This incident is now resolved.

2024-08-29 00:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-27 06:03 Private network Redis cluster provisioning issues
minor
41 hrs, 40 mins

We are pleased to inform you that the issue affecting the provisioning of Redis clusters with the Enterprise feat...

2024-08-20 23:25 Support Email Service Degradation
none
7 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-08-20 05:51 Support Email Unavailable
none
5 hrs, 43 mins

The fix from the upstream provider has been rolled out, and the issue has been resolved.The fix from the upstream provider has been rolled out, and the issue has been resolved.

2024-08-20 05:10 Service Disruptions for Deprecated Provisioning API v1
minor
49 hrs, 17 mins

This incident has been resolved. Rate limits for the provisioning v1 API have been restored to the original limit...

2024-08-19 03:04 Service Disruptions for Management Console and Cluster Management API
minor
4 hrs, 20 mins

A fix has been applied, and latencies on both the Management Console and Cluster Management API have returned to ...

2024-07-19 00:25 Azure Central US Region Operational Issues
major
6 hrs, 2 mins

This incident has been resolved as indicated by updates from Azure.This incident has been resolved as indicated by updates from Azure.

2024-07-11 05:00 Service Disruptions for Management Console and Cluster Management API
minor
2 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-07-08 04:14 [Scheduled] Console and API Maintenance
maintenance
2 hrs, 18 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-08 04:00 [Scheduled] Console and API Maintenance
maintenance
5 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-02 05:28 Failure when adding a data centre to an existing Redis cluster in GCP or Azure
major
25 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2024-06-12 03:27 Private Network Cluster Provisioning Failure for AWS
major
1 hr, 47 mins

Provisioning of new AWS Private Network clusters is working again now.Provisioning of new AWS Private Network clusters is working again now.

2024-05-17 00:00 GCP Operational Issues
none
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2024-05-16 00:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
5 hrs, 43 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-14 00:29 Cluster restores are failing on Azure AZ provider
none
3 hrs, 20 mins

The fix identified has been implemented, and is working as expected. The issue has been resolved.The fix identified has been implemented, and is working as expected. The issue has been resolved.

2024-04-26 03:27 Cadence Node Deletion Failure
none
5 hrs, 30 mins

We have rolled out a fix which has resolved this issueWe have rolled out a fix which has resolved this issue

2024-04-18 08:17 Cluster Deletion Failure for clusters on Azure Provider
none
2 hrs, 15 mins

The issue preventing the deletion of clusters on Azure via the Cluster Management API and the Management Console ...

2024-04-10 05:05 Cluster provisioning delayed
none
1 hr, 34 mins

Following the implementation of the fix, cluster provisioning performance has returned back to normal. If you ha...

2024-04-10 05:00 Metrics unavailable
none
0 second

We have resolved an issue may have caused the unavailability of metrics from our Monitoring API and Prometheus AP...

2024-03-26 04:04 Elevated latencies and error rates with our Cluster Management API and Monitoring API
minor
1 hr, 44 mins

After rolling out the fix, the elevated latencies and error rates affecting our Monitoring API and Cluster Manage...

2024-02-27 23:00 [Scheduled] [Scheduled] Metrics Processing Pipeline Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-22 02:17 Provisioning on AWS is unavailable
major
1 hr, 16 mins

After AWS has fixed their IAM Operation issue, we have tested the new node provisioning, replace and resize featu...

2024-02-07 22:48 Private Network Cluster Provisioning Failure for AWS in EU_WEST_3
none
20 mins

This incident has been resolved.This incident has been resolved.

2024-02-07 03:10 Cluster and instance Provisioning Failure for AWS
none
2 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2024-01-31 09:51 Issue with Terraform Provider v2.0.96
none
13 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-01-21 05:54 Azure All Regions Operational Issues
major
5 hrs, 59 mins

This incident has been resolved and provisioning services are fully functional again.This incident has been resolved and provisioning services are fully functional again.

2024-01-17 08:20 Issue with Terraform Provider v2.0.94
none
14 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2024-01-09 21:41 Cluster restores are failing for Postgres
none
5 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2023-12-18 03:11 Cluster Provisioning Failure for AWS
critical
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2023-12-06 03:47 Cluster Resize Failure
none
22 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2023-11-16 00:12 Cluster Provisioning Failure for Cadence
none
4 hrs, 56 mins

The issue has been resolved. We have identified a reasonable workaround to resume Cadence cluster and node provis...

2023-11-14 21:40 Issues provisioning new clusters and nodes
none
3 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2023-11-05 13:59 Issues provisioning new clusters
none
6 hrs, 33 mins

This incident has been resolvedThis incident has been resolved

2023-10-20 23:09 Provisioning Failures for AWS private network clusters
none
6 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2023-10-19 23:05 OpenSearch cluster creation fails through the Console for Run-In-Your-Own-Account clusters
minor
1 hr, 22 mins

This incident has been resolved.This incident has been resolved.