Iristel Status

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Current Status: Iristel is UP

We checked the official Iristel status page for updates 4 mins, 4 seconds ago.

Past Iristel Incidents

Source: Official Iristel status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-31 10:48 PSTN connectivity Lindsay, Ontario
major
0 second

Dear Iristel Customers, Due to weather conditions, our remote media gateway in Lindsay, Ontario is currently un...

2025-03-26 21:38 Connectivity issues - Ontario
major
12 hrs, 58 mins

Closing incident.Closing incident.

2025-03-14 20:03 Call completion issues - Canada Central and West
none
289 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-01-20 00:00 [Scheduled] Iristel black-out period
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-30 17:27 Third party carrier issue in Northern Canada - PSTN call completion
major
23 hrs, 51 mins

This incident has been resolved.This incident has been resolved.

2024-12-18 12:32 PSTN Outage - Yellowknife, Northwest Territories
major
53 hrs, 17 mins

Dear Iristel Customers, We are now closing this incident as the network has been stable and the issue has been ...

2024-12-16 17:00 [Scheduled] Iristel Brown-out Period
maintenance
120 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 22:00 [Scheduled] Hardware replacement on Core network
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-12 16:33 PSTN Connectivity issue - Huntsville, Ontario
major
19 hrs, 1 min

Dear Iristel Customers, We are closing this incident. Root cause - the issue was initially caused by a power ...

2024-10-10 15:24 Connectivity - West coast Canada
major
6 hrs, 40 mins

Dear Iristel Customers, We are now closing this incident as the network has been stable and issue has been reso...

2024-09-13 14:45 PSTN connectivity - Yellowknife, NWT
major
1 hr, 8 mins

Dear Iristel Customers, The issue in the region has subsided. If you continue to face challenges, please engag...

2024-08-07 20:05 PSTN connectivity issues - Northern Canada
major
19 hrs, 30 mins

Dear Iristel Customers, We are pleased to announce that connectivity issue in Northern Canada has been restored,...

2024-07-19 17:15 Connectivity issues in Northern Canada
major
2 hrs, 13 mins

Dear Iristel Customers, We are pleased to announce that connectivity issue in Northern Canada has been restored,...

2024-06-12 12:39 Connectivity Issues in Fredericton
major
21 hrs, 53 mins

Dear Iristel Customers, We are pleased to announce that connectivity has been restored to Fredericton, and all i...

2024-06-12 05:16 Iristel Maintenance Window – Secondary SBC clusters workaround
maintenance
6 hrs, 17 mins

Dear Iristel Customers, We are now closing this incident as the network has been stable and issue has been reso...

2024-05-11 02:25 Network Interruption in Northern Territories
minor
61 hrs, 35 mins

Dear Iristel Customers, we are now closing this incident as the network and connectivity has been stable. If yo...

2024-05-06 12:40 PSTN connectivity issue - Oshawa, ON (Thirdparty issue)
major
73 hrs, 47 mins

Dear Iristel Customers, The fiber cut was resolved by the incumbent today morning at 07:22 AM EST. Please rea...

2024-05-01 11:34 Connectivity issues - Fredericton, NB
major
3 hrs, 26 mins

Dear Iristel Customers, The issue in the region has been corrected by our colocation provider. End Time - 14:...

2024-04-22 07:52 Network Connectivity issue - New Broadsoft/ACME outage
critical
26 hrs

Dear Iristel Customers, We have monitored our network for the past 24h and it seems all connection related issu...

2024-03-28 11:00 Network Connectivity - PSTN
major
0 second

Dear Iristel Customers, We have monitored our network and it seems all connection related issues have resolved ...

2023-11-28 06:29 Possible PSTN connectivity issues - Northwest Territories (UPDATED)
none
0 second

Dear Iristel Customers, Please be advised that we are now closing this incident as calls and trunks have remain...

2023-10-27 13:11 Possible PSTN connectivity issues - Northwest Territories
major
2 hrs, 22 mins

Dear Iristel Customers, We received an update from the ILEC in the region. They informed us that the services...

2023-10-24 12:22 Connectivity issues in Haliburton, Ontario
major
24 hrs, 17 mins

Dear Iristel Customers, The issue involving connectivity loss towards Haliburton, Ontario has been resolved as ...

2023-09-22 15:00 PSTN Connectivity - Whitehorse and Yellowknife
major
6 hrs, 35 mins

Dear Iristel Customers, We have received an update that fiber restoration have been completed and, we are observ...

2023-08-31 10:40 Connectivity Issues in Fredericton, New Brunswick
major
0 second

Dear Iristel Customers, We are resolving this incident as we can firm the PSTN traffic is now stable. If you c...

2023-08-15 11:28 Connectivity - Fredericton, NB
major
2 hrs, 10 mins

Dear Iristel Customers, The maintenance is now completed. Services are back online. Sincerely, Iristel NOCDear Iristel Customers, The maintenance is now completed. Services are back online. Sincerely, Iristel NOC

2023-08-14 15:26 Connectivity - Yukon and Northwest Territories
major
405 hrs, 44 mins

Dear Iristel Customers, Please be advised that our connectivity challenges in the region has been corrected by ...

2023-07-09 19:02 Some operational services are down
major
3 hrs, 32 mins

Dear Iristel Customers, Please be advised that the issue has been resolved as of 07/09/2023 08:20 PM EDT. RCA i...

2023-06-15 23:42 Connectivity Issues in Fredericton, New Brunswick
major
12 hrs, 11 mins

Dear Iristel Customers, Please be advised that the issue has subsided as of 10:20 AM EST. We continue to work w...

2023-06-06 08:53 Connectivity Issues in Fredericton, New Brunswick
major
4 hrs, 52 mins

Dear Iristel Customers, Please be advised that the issue has been resolved and the calls should work fine. En...

2023-05-30 14:22 Moncton, NB - PSTN connectivity
major
19 hrs, 54 mins

Dear Iristel Customers, Please be advised that the issue has now been cleared. We have completed the hardware r...

2023-05-17 11:55 Major connectivity outage
none
0 second

Dear Iristel Customers, Please be advised that Iristel had faced a network incident where-in we lost connectivit...

2023-04-26 11:10 Connectivity Issues in Fredericton, New Brunswick
major
7 hrs, 30 mins

Outage was already restored as of 12:04PM EST but RCA is yet to be provided by partner carrier. Thank you.Outage was already restored as of 12:04PM EST but RCA is yet to be provided by partner carrier. Thank you.

2023-04-24 10:07 Connectivity Issues in Fredericton, New Brunswick
major
9 hrs, 10 mins

Outage was already restored as of 14:45 but RCA is yet to be provided by partner carrier. Thank you.Outage was already restored as of 14:45 but RCA is yet to be provided by partner carrier. Thank you.

2023-03-21 18:01 PSTN connectivity down - Eastern QC
major
24 hrs, 50 mins

Dear Iristel Customers, We are now closing the incident as our monitoring has exhibited stable traffic flow. If...

2023-02-21 16:21 [Scheduled] Emergency Maintenance - Hosted PBX
maintenance
14 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-02-03 16:13 PSTN connectivity issues - Winnipeg, Manitoba
major
4 hrs, 55 mins

Dear Iristel Customers, Please be advised that the outage is resolved. End Time: 20:20 Eastern Our sincere apo...

2023-01-26 11:51 Connectivity Issues in Fredericton, New Brunswick
minor
4 hrs, 26 mins

Dear Iristel Customers,  Please be advised that the issue has been resolved and the calls should work fine.  En...

2022-12-30 02:32 Connectivity issues in Whitehorse YT due to Power outage
minor
13 hrs, 1 min

Dear Iristel Customers, The issue involving connectivity loss towards Whitehorse, YT has been resolved. The iss...

2022-12-23 10:07 Call failures in Eastern Canada
major
8 hrs, 58 mins

Dear Iristel Customers, We have received an update that Bell corrected the issue with the circuits and all call...

2022-12-22 20:33 Loss of connectivity - Winnipeg, Manitoba
major
21 hrs, 35 mins

Dear Iristel Customers, We have re-gained access to equipment in the Winnipeg data center. Our PSTN trunks are ...

2022-12-22 16:24 Connectivity Issues in Fredericton, New Brunswick
critical
6 hrs, 55 mins

Dear Iristel Customers, Please be advised that the fiber cut has been restored by our carrier partner and all s...

2022-12-13 16:48 UC ONE Software Client Access
minor
47 hrs, 43 mins

Our system team had identified the issue and applied a software fix with the help of the vendor to fix the open i...

2022-12-12 17:34 Media Gateway Flap - Richmond Hill, Ontario
major
17 hrs, 43 mins

Dear Iristel Customers, We are now closing this incident as we feel the change of hardware has stabilized the a...

2022-12-09 11:10 BGP unplink Flaps
none
6 hrs, 23 mins

Dear Iristel Customers, We have been monitoring our traffic after the change and can safely say the results and...

2022-10-27 10:31 Halifax, NS - PSTN connectivity issues
none
0 second

Dear Iristel Customers, Please be advised that our network faced connectivity challenges in Halifax, Nova Scoti...

2022-10-05 11:09 Connectivity issues - New Brunswick
none
0 second

Dear Iristel Customers, Please be advised that Iristel faced connectivity issues in our New Brunswick data-cent...

2022-09-27 13:06 Halifax, NS - power outage due to storm
critical
2 hrs, 24 mins

Dear Iristel Customers, The PSTN trunks are back up and running. Sincerely, Iristel NOCDear Iristel Customers, The PSTN trunks are back up and running. Sincerely, Iristel NOC

2022-09-26 11:28 Internet connectivity - Iristel Core
none
0 second

Dear Iristel Customers, Iristel core devices experienced a brief connectivity issue towards the internet. Some s...

2022-09-21 16:02 PSTN connectivity issues - Halifax, NS
major
1 hr, 23 mins

Dear Iristel Customer, Please be advised that the issue is now resolved. The Trunks are back up, we see our medi...