Jira Product Discovery Status

Is Jira Product Discovery down?

Current Status: Jira Product Discovery is UP

We checked the official Jira Product Discovery status page for updates 4 mins, 26 seconds ago.

Past Jira Product Discovery Incidents

Source: Official Jira Product Discovery status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-12 03:03 Errors on AI features
none
5 hrs, 34 mins

Between 3:16pm PST and 7:38pm PST, we experienced an outage for Rovo and all AI features across Atlassian Product...

2024-11-22 16:22 previews are not available in some cases
none
0 second

Between 07:50 UTC to 11:31 UTC, some customers experienced previews of attachments unavailable for Confluence, Ji...

2024-11-06 06:11 Automation logs are not accessible and delayed
none
3 hrs, 48 mins

Between 06/Nov/24 12:00 AM UTC to 06/Nov/24 9:22 AM UTC, we experienced Automation Audit Logs not loading for cus...

2024-11-04 09:37 Unable to invite new users due to missing recaptcha token
none
2 hrs, 25 mins

Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on a...

2024-10-23 17:49 Tenant provisioning and user management actions - degraded performance
none
0 second

Between 2024-10-23, 15:09 UTC and 2024-10-23, 17:06 UTC, we identified an issue that affected tenant provisioning...

2024-10-22 12:58 Intermittent 'Too many requests or error' for some Jira customers
none
2 hrs, 6 mins

Between 22-Oct 09:00 AM UTC to 22-Oct 14:18 PM UTC, we experienced intermittent errors for Jira Cloud products. T...

2024-10-18 18:27 Partial unavailability in AMER region
none
0 second

We experienced availability issues limited to a specific instance in AMER, resulting in Jira being temporarily un...

2024-10-16 02:04 Some customers can't create team-managed projects
none
1 hr, 5 mins

Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for ...

2024-10-07 06:28 Something went wrong error in Jira
major
2 hrs, 51 mins

We have identified that the issue is related to a recent update on the Brave browser (https://brave.com/latest/),...

2024-09-16 10:39 Performance issues with JPD.
minor
4 hrs

The issue has been mitigated and JPD is operational now.The issue has been mitigated and JPD is operational now.

2024-07-10 00:49 Some users may experience delays in receiving email notifications
none
8 hrs, 5 mins

Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient doma...

2024-07-03 20:51 Some products are hard down
none
3 hrs, 41 mins

Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Jira Product Discovery. The iss...

2024-06-03 23:11 Error responses across multiple Cloud products
none
1 hr, 24 mins

Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved an...

2024-05-11 00:00 [Scheduled] Potential Service Interruption (Brazil Only)
maintenance
304 hrs, 3 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-07 02:00 [Scheduled] Scheduled maintenance for Automation in Jira and Confluence
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-03 09:50 Admin Portal Feature Access Issue
none
32 mins

Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The...

2024-03-29 08:23 Configuration data discrepancies in automation rules
major
0 second

All the impacted customers have been contacted and all the impacted rules have been fixed. We are now marking thi...

2024-02-29 01:27 Investigating new product purchasing
none
1 hr, 26 mins

Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for ...

2024-02-28 13:44 Issue with Automation and Connect Apps
none
3 hrs, 33 mins

On 28th Feb between 12:15 UTC and 15:20 UTC Connect apps were unable to perform user-impersonation operations and...

2024-02-14 21:57 Service Disruptions Affecting Atlassian Products
none
1 hr, 35 mins

We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsg...

2024-02-07 16:40 User searches failing
none
1 hr, 4 mins

Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian ...

2024-02-02 08:53 Automation for Jira email address handling failures
none
0 second

Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart ...

2024-01-22 18:13 Perfomance degradation for Jira instances affecting small cohort of customers
minor
5 hrs, 54 mins

Between 14:45 UTC to 18:25 UTC, we experienced degraded performance for Jira Work Management, Jira Service Manage...

2024-01-18 08:34 Jira Family is unavailable across shards
critical
7 hrs, 21 mins

Between 06:52 UTC to 10:29 UTC, we experienced an outage for Jira Work Management, Jira Software, and Jira Produc...

2024-01-15 00:31 HOT-106981: Outage in Atlassian Intelligence functionality in multiple products
none
29 mins

Between 23:45 UTC to 00:30 UTC, we experienced an outage in some Atlassian Intelligence features for Confluence, ...

2023-12-18 15:04 Atlassian's cross product user search service is currently degraded.
none
12 hrs, 24 mins

It has been resolved. Atlassian's cross product user search is working.It has been resolved. Atlassian's cross product user search is working.

2023-12-04 16:33 Egress connectivity timing out
none
42 mins

The systems are stable after the fix and monitoring for a specified durationThe systems are stable after the fix and monitoring for a specified duration

2023-12-01 01:24 Some customers aren't receiving email notification when exporting users from User Management
none
113 hrs, 9 mins

We have not observed any further complaints of this issue and believe the matter is resolved.We have not observed any further complaints of this issue and believe the matter is resolved.

2023-11-29 03:00 Forge Function Invocations outage impacting Smartlinks
minor
0 second

Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in ...

2023-11-02 23:25 Jira Automation rules failed when sending out emails
none
0 second

Between 23:25 UTC and 23:46 UTC on 2nd November, we encountered a problem where automation rules in Jira that sen...

2023-10-24 23:27 Email domain unverified
none
29 hrs, 10 mins

Between 10-23-2023 21:00 UTC and 10-26-2023 03:00 UTC, some customers received emails stating that the domain ver...

2023-09-19 02:53 Degraded performance in Cloud
minor
4 hrs, 30 mins

Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Ma...

2023-09-15 04:02 Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions
none
1 hr, 17 mins

Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-produc...

2023-09-13 14:08 Atlassian Account login issues
major
5 hrs, 24 mins

Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been...

2023-08-30 05:19 Multiple product logins
none
58 mins

Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Conf...

2023-08-24 07:10 Media outage affecting multiple Atlassian services
none
28 mins

Between 06:22 UTC to 7:20 UTC, we experienced a problem with the service responsible for file and media services ...

2023-08-22 19:36 Elevated API Errors
none
27 mins

This incident has been resolved.This incident has been resolved.

2023-08-22 05:39 Small cohort of customers are unable to access JSW/JWM/JSM/JPD
major
10 hrs, 47 mins

The small cohort of Jira Software, Jira Work Management, Jira Service Management, and Jira Product Discovery cust...

2023-08-22 01:08 Atlassian services unable to scale
none
0 second

We have resolved a case of degraded performance for Confluence, Jira Work Management, Jira Service Management, Ji...

2023-08-15 17:33 Slowness and intermittent failure while creating new Cloud instances
none
40 mins

We are pleased to report that the issues concerning slowness and intermittent errors while creating new Cloud ins...

2023-08-07 06:14 Billing preview in admin hub not showing all products for some customers
none
3 hrs, 40 mins

Between 04/08 to 07/08, we experienced Issues for Billing preview for Confluence, Jira Work Management, Jira Serv...

2023-08-02 13:41 Sign-ups, Product Activation, and Billing not working
none
2 hrs, 18 mins

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all f...

2023-07-06 11:18 Performance issues and outages with Cloud products
none
4 hrs, 19 mins

We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved a...

2023-07-06 08:38 Intermittent errors during login for some customers
major
4 hrs, 54 mins

Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work M...

2023-06-13 20:39 Automation and sending feedback and file support issue
major
6 hrs, 25 mins

Between 6:49PM UTC to 8:45PM UTC, AWS API Gateway and AWS Lambda were down. During this time, events from Jira pr...

2023-06-13 14:11 Issues in new product activations, user management and user imports
major
6 hrs, 14 mins

Between 09:00 UTC to 18:00 UTC, we experienced an issue for user management and user imports for Confluence, Jira...

2023-05-09 16:46 Degraded performance and intermittent errors
minor
3 hrs, 39 mins

This incident has been resolved.This incident has been resolved.

2023-04-03 02:54 Degraded performance impacting Search capabilities and signups
none
14 mins

Between 01:38 UTC to 02:46 UTC, we experienced degraded performance of Confluence, Jira Work Management, Jira Ser...

2023-01-04 16:08 Intermittent errors opening projects for some customers
major
1 hr, 33 mins

There was an issue impacting a very small number of customers, but we believe the system is stable. If you face a...

2022-11-22 20:58 Jira Cloud website outage
major
1 hr, 26 mins

On Nov 22 at 20:46 UTC we identified a temporary outage with several Atlassian Cloud products. All affected produ...