Current Status: Keeping is UP
We checked the official Keeping status page for updates 1 min, 20 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-26 09:57 | Knowledge Base Button Missing When Replying to a Message For Some Users | minor | 0 second | The latest version of the Keeping Chrome Extension resolves this issue. Please update your Chrome Extension if yo...read more |
| 2025-09-18 11:05 | Keeping customers are having trouble signing in | minor | 54 mins | This incident has been resolved. We will continue to monitor for any regressions.This incident has been resolved. We will continue to monitor for any regressions. |
| 2025-09-12 09:40 | Sending Errors when Replying to a Ticket in Gmail | minor | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 15:14 | Sidebar Not Displaying Tickets | none | 0 second | Aug 7, 11:14 EDTResolved - This incident has been resolved.Aug 5, 08:51 EDTMonitoring - The Keeping Chrome exte...read more |
| 2025-07-31 15:34 | Performance Issues with Gmail Sidebar | none | 0 second | Jul 31, 11:34 EDTResolved - This incident has been resolved.Jul 31, 11:19 EDTMonitoring - A fix has been implemen...read more |
| 2025-06-12 20:56 | Widespread Google Cloud Outage | none | 0 second | Jun 12, 16:56 EDTResolved - This incident has been resolved.Jun 12, 16:24 EDTMonitoring - Google has fixed the is...read more |
| 2025-03-13 15:02 | Incoming Email Delayed | none | 0 second | Mar 13, 11:02 EDTResolved - Starting at approximately 5:05 AM Eastern Daylight Time, our primary email backbone p...read more |
| 2025-01-10 16:46 | Keeping is experiencing email syncing delays | none | 0 second | Jan 10, 11:46 ESTResolved - This incident has been resolved.Jan 10, 11:45 ESTUpdate - The issue has been resolved...read more |
| 2024-11-08 13:07 | Right Sidebar Not Opening for Some Users | none | 0 second | Nov 8, 08:07 ESTResolved - Version 6.6.3 of the Keeping Chrome Extension is now available in the Chrome Web Stor...read more |
| 2024-10-05 22:50 | Scheduled batabase maintenance | none | 0 second | Oct 5, 18:50 EDTCompleted - The scheduled maintenance has been completed.Oct 5, 18:20 EDTIn progress - Schedule...read more |
| 2024-09-13 20:05 | Elevated Errors from Gmail API for mailbox syncing | none | 0 second | Sep 13, 16:05 EDTResolved - This incident has been resolved.Sep 13, 16:05 EDTUpdate - We are continuing to monito...read more |
| 2024-07-16 18:49 | Ongoing connectivity issues | none | 0 second | Jul 16, 14:49 EDTResolved - This incident has been resolved.Jul 16, 11:39 EDTMonitoring - The Keeping Chrome Exte...read more |
| 2024-07-15 14:00 | Connectivity issues | none | 0 second | Jul 15, 10:00 EDTResolved - Due to an outage with our primary hosting provider, the Keeping Sidebar and app exper...read more |