KnowBe4 Status

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Current Status: KnowBe4 is UP

We checked the official KnowBe4 status page for updates 4 mins, 15 seconds ago.

Past KnowBe4 Incidents

Source: Official KnowBe4 status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-03 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-20 01:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 15:30 KSAT Login Issues
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2025-03-06 20:15 Real-Time Coaching campaigns not sending SecurityTips
major
15 hrs, 52 mins

This incident has been resolved.This incident has been resolved.

2025-03-04 20:52 ADI Tokens not being recognized when installing the ADI Sync Tool
minor
23 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2025-03-04 19:34 Training Module Downloads not completing from Modstore and Content Manager
minor
24 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2025-02-27 02:00 [Scheduled] Second Chance - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-13 14:28 PAB - Loading Issues
minor
24 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2025-01-30 13:23 Training campaigns containing policies are not loading
major
2 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 21:52 KSAT - Loading Issues
minor
50 mins

This incident has been resolved.This incident has been resolved.

2025-01-29 16:38 PhishER - PhishRIP Issues
minor
6 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-01-23 02:00 [Scheduled] KSAT - Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-17 21:25 KSAT - AIDA Training Campaign Issues
minor
137 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2025-01-16 17:08 KSAT & Free Tools - EEC Pro Issues
minor
335 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-12-17 04:18 Cannot log into de.knowbe4.com
major
12 hrs

This incident has been resolved.This incident has been resolved.

2024-12-12 02:00 [Scheduled] PhishER - Planned Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-04 18:46 KSAT - User Details Errors (EU and US Only)
minor
2 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 15:10 KSAT - Learner Experience Issues (US Only)
minor
6 hrs, 43 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 13:06 KSAT - Login Issues
minor
9 hrs

This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certifi...

2024-11-11 14:33 KSAT - Custom Content Verification Issues
minor
1 hr, 45 mins

This incident has been resolved.This incident has been resolved.

2024-11-11 13:51 KSAT - Leaderboard and Team Dashboard
minor
2 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-11-08 18:05 PhishER - Message Ingestion Issues (US Only)
minor
3 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 12:30 User Provision Sync Delayed
minor
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2024-11-05 22:06 KSAT - Event Loading Issues (US Only)
minor
18 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-10-22 10:28 Increased Delays and Error Rates (US and CA)
minor
4 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 17:44 KSAT - Login Issues (US Only)
major
1 hr, 16 mins

This incident has been resolved.This incident has been resolved.

2024-10-18 18:40 KSAT - Login Issues
none
53 mins

This incident has been resolved.This incident has been resolved.

2024-10-16 13:41 KSAT - Loading Issues (US Only)
minor
6 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2024-10-15 18:33 KSAT - Increased Error Rates (US Only)
minor
21 mins

This incident has been resolved.This incident has been resolved.

2024-10-07 16:17 KSAT - Download Center Issues (US Only)
minor
5 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2024-10-01 15:48 KSAT - Phishing Campaign and Training Campaign Issues (US Only)
minor
23 hrs, 48 mins

This incident has been resolved.This incident has been resolved.

2024-09-19 01:00 [Scheduled] KSAT - Planned Maintenance (US Only)
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-19 01:00 [Scheduled] KSAT - Planned Maintenance (US Only)
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-12 11:31 KSAT - Console Errors - eu.knowbe4.com
none
10 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2024-09-12 01:00 [Scheduled] KSAT - Planned Maintenance (CA and EU Only)
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-11 19:29 KSAT - Learner Experience Loading Issues
minor
1 hr, 42 mins

This incident has been resolved.This incident has been resolved.

2024-09-05 01:01 [Scheduled] Free Tools - Planned Maintenance (US)
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-05 01:01 [Scheduled] KSAT - Planned Maintenance (CA, DE, and UK)
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-05 01:00 [Scheduled] KSAT - Planned Maintenance (US Only)
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-29 01:00 [Scheduled] KSAT - Planned Maintenance (EU Only)
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-28 21:33 PhishER - PhishML Issues (US Only)
minor
18 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-08-28 21:05 PhishER - PhishRIP Issues
minor
18 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2024-08-27 16:45 PhishER - Loading Issues (US Only)
minor
46 hrs, 51 mins

This incident has been resolved.This incident has been resolved.

2024-08-22 15:16 KSAT - Account Settings Issues
minor
2 hrs, 58 mins

This incident has been resolved.This incident has been resolved.

2024-08-22 14:18 PhishER - Loading Issues (US Only)
minor
10 hrs, 59 mins

PhishER console has returned to normal operation.PhishER console has returned to normal operation.

2024-08-22 01:00 [Scheduled] PhishER - Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-22 01:00 [Scheduled] KSAT - Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-16 15:27 KSAT - Account Settings Issues
minor
1 hr, 43 mins

This incident has been resolved.This incident has been resolved.

2024-08-15 18:43 KSAT - Login Issues
minor
17 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2024-08-15 01:01 [Scheduled] KSAT - Planned Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.