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Past LaunchDarkly Incidents

Source: Official LaunchDarkly status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 16:20 Delay in Flag Evaluation Data
minor
1 hr, 49 mins

All delayed flag evaluation data has been caught up and fully processed.All delayed flag evaluation data has been caught up and fully processed.

2025-04-01 05:58 AI Configs Experiencing Elevated Errors
none
2 hrs, 4 mins

No further issues have been observed or reported related to the incident.No further issues have been observed or reported related to the incident.

2025-03-31 14:45 Docs Site Intermittently Unavailable
minor
0 second

We are continuing to monitor traffic on the docs site and have scheduled time with our vendor tomorrow afternoon ...

2025-03-31 13:00 [Scheduled] SDK versions reaching their end of life (EOL) in March 2025
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 06:10 Member settings are inaccessible for some customers
minor
37 mins

This incident has been resolved.This incident has been resolved.

2025-03-22 05:24 Streamer SDK clients in APSE1 region experiencing errors
none
20 mins

This incident has been resolved.This incident has been resolved.

2025-03-20 13:36 Links on documentation site are broken
minor
21 mins

This incident has been resolved.This incident has been resolved.

2025-03-14 09:40 Guarded Rollout issues
minor
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2025-03-13 15:56 Guarded Rollout Issues
minor
2 hrs, 19 mins

The issue with Guarded Rollouts has been resolved. Impacted services have returned to normal operationThe issue with Guarded Rollouts has been resolved. Impacted services have returned to normal operation

2025-03-11 13:44 [Scheduled] Enhancing Security with TLS 1.3
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 09:48 Contexts Issues
minor
29 mins

This incident has been resolved.This incident has been resolved.

2025-02-28 13:00 [Scheduled] SDK versions reaching their end of life (EOL) in February 2025
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-27 09:39 Customers are unable to create new Experiments holdouts
minor
10 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2025-02-27 04:01 Investigating - Known Impact
minor
3 hrs, 13 mins

The issue with Email notifcations has been resolved. Impacted services have returned to normal operationThe issue with Email notifcations has been resolved. Impacted services have returned to normal operation

2025-02-26 13:27 Flag Insights data is delayed
minor
3 hrs, 58 mins

This incident has been resolved.This incident has been resolved.

2025-02-25 08:30 Docs pages were partially unavailable for about 12 minutes
minor
0 second

Between 8:29am - 8:41am PT, our docs pages were slow or unresponsive, due to an outage with an 3rd party. They ha...

2025-02-20 14:27 Investigating - Known Impact
minor
4 hrs, 56 mins

The issue with increased latency and error rates across APIs has been resolved. Impacted services have returned t...

2025-02-18 12:40 Flag update delays in EU
none
49 mins

The issue with customers using polling SDKs in the EU instance experiencing flag update delays up to 90 minutes h...

2025-02-03 10:58 Delayed historic results for running CUPED experiments
minor
5 hrs, 39 mins

The issue with delayed historic results for recently started CUPED experiments has been resolved. All data has be...

2025-01-31 13:00 [Scheduled] SDK versions reaching their end of life (EOL) in January 2025
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-31 12:40 A small number (less than 1%) of customers experiencing delayed flag updates in the US region.
minor
2 hrs, 13 mins

The issue with delayed flag updates for small number of customers has been resolved. Impacted services have retur...

2025-01-29 01:56 LaunchDarkly's Docs site is showing 404 and search function stopped working intermittently
minor
2 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2025-01-28 11:16 UI Bug - running experiment on the flag's default rule is not visible.
minor
29 mins

This incident has been resolved.This incident has been resolved.

2025-01-22 10:08 Vercel integration functionality degraded
minor
2 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2025-01-20 03:52 Teams Issues
minor
1 hr, 34 mins

This incident has been resolved.This incident has been resolved.

2025-01-19 00:36 Relay Proxy Automatic Configuration Issues
none
26 mins

This incident has been resolved.This incident has been resolved.

2025-01-06 10:10 Missing aggregate account usage chart data
minor
47 hrs, 23 mins

The issue with missing some aggregate usage data in the account dashboards has been resolved. The backfill of mis...

2025-01-03 16:56 Elevated server SDK initialization errors
minor
42 mins

The server-side SDK initialization issue has been successfully resolved.The server-side SDK initialization issue has been successfully resolved.

2024-12-31 13:00 [Scheduled] SDK versions reaching their end of life (EOL) in December 2024
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-19 03:30 Missing percentage rollout option from the Serve dropdown in the feature flag rule edit page
minor
1 hr, 26 mins

This incident has been resolved.This incident has been resolved.

2024-12-09 17:40 Delays with experimentation results processing
minor
1 hr, 6 mins

The issue with delayed experimentation results processing has been resolved. Impacted services have returned to n...

2024-12-09 06:47 Errors with Segments when segment approvals are being applied
minor
5 hrs, 29 mins

The issue with segments and segment approvals has been resolved. Impacted services have returned to normal operat...

2024-12-07 23:01 Delayed data
minor
2 mins

The issue with delayed events has been resolved. It has been determined that this incident has no customer impact...

2024-12-06 16:18 The sign in with Google button is broken
minor
2 hrs, 12 mins

We have fixed the issue with the "login in with Google" button.We have fixed the issue with the "login in with Google" button.

2024-12-04 20:48 Flag update delays
minor
1 hr, 12 mins

The issue with the edge integration has been resolved. Impacted services have returned to normal operationThe issue with the edge integration has been resolved. Impacted services have returned to normal operation

2024-12-03 16:08 Email notifications are being sent to spam
minor
63 hrs, 51 mins

The issue with emails being marked as spam has been resolved. Impacted services have returned to normal operationThe issue with emails being marked as spam has been resolved. Impacted services have returned to normal operation

2024-12-03 15:58 Experimentation holdouts UI not loading
minor
1 hr, 27 mins

This incident has been resolved.This incident has been resolved.

2024-12-03 09:55 Microsoft teams integration outage
major
1 hr, 50 mins

The issue with the Microsoft Teams integration has been resolved. Impacted services have returned to normal opera...

2024-11-30 13:00 [Scheduled] SDK versions reaching their end of life (EOL) in November 2024
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 01:26 New SDK Connections Timing Out
none
0 second

For about a 15 minute span we noticed an increased rate of new SDK connections were failing. This likely affecte...

2024-11-15 08:59 Investigating inability to configure "off" flag variations
none
1 hr

This incident has been resolved.This incident has been resolved.

2024-11-13 15:51 Errors when using Jira integration
minor
18 hrs, 5 mins

The issue with the Jira integration errors has been resolved with the LaunchDarkly for Jira version 1.0.18-AC fro...

2024-10-31 13:00 [Scheduled] SDK and Relay Proxy versions reaching their end of life (EOL) in October 2024
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-31 12:42 Some customers are unable to load the Launchdarkly web app, depending on their plan type.
major
18 mins

We identified the root cause and restored service for the affected customers. 4 customers were affected.We identified the root cause and restored service for the affected customers. 4 customers were affected.

2024-10-31 04:27 app.eu.launchdarkly.com (EU instance) was not accessible for several minutes
none
7 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 06:48 MS Teams Integration Functionality Degraded
minor
47 mins

The issue with the MS Teams integration has been resolved. Impacted services have returned to normal operation.The issue with the MS Teams integration has been resolved. Impacted services have returned to normal operation.

2024-10-17 08:23 Member settings inaccessible for some cusomers
none
22 mins

The issue with loading the member settings page has been resolved. Impacted access has returned to normal operati...

2024-10-15 06:49 Identified
none
1 hr, 42 mins

The issue with self-serve billing changes has been resolved. Impacted services have returned to normal operationThe issue with self-serve billing changes has been resolved. Impacted services have returned to normal operation

2024-10-11 10:57 Customers unable to create new experiments
major
18 mins

This incident has been resolved.This incident has been resolved.

2024-10-09 07:08 We experienced a transient period of delayed flag updates for SDKs.
minor
9 mins

This incident has been resolved.This incident has been resolved.