LaunchNotes Status

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Current Status: LaunchNotes is UP

We checked the official LaunchNotes status page for updates 4 mins, 31 seconds ago.

Past LaunchNotes Incidents

Source: Official LaunchNotes status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-08 05:41 Maintenance: System Maintenance
none
0 second

Status: CompleteAll updates completed successfully, platform is back to fully operational.Affected components ...

2024-10-20 04:35 Maintenance: Database Upgrade
none
0 second

Status: CompleteDatabase maintenance completed as planned.Affected components Notifications ...

2024-09-06 18:48 Schedule announcement time picker crashes management app
none
0 second

Status: ResolvedThe fix has been fully deployed and confirmed. Scheduled modal works as expected.Affected compone...

2024-07-20 02:00 Duplicate Notifications for Users (Internal Roadmap weekly roundup email)
none
0 second

Status: ResolvedFix has been confirmed. Notifications are now at an optimal state.Affected components ...

2024-07-20 01:55 SendGrid email notifications slowed and delayed
none
0 second

Status: ResolvedOur backend email service has processed all email notifications. Metrics have returned to normal....

2024-07-19 02:00 Embed CDN Caching Issue
none
0 second

Status: ResolvedWe've manually invalidated the cache and expect client machines to pull the code from /latest. Th...

2024-06-24 14:49 Degraded OAuth Signing for Jira Integration
none
0 second

Status: ResolvedThe oauth issues affecting our Jira integration have been resolved.Affected components ...

2024-05-15 04:22 Analytics dashboard partial outage
none
0 second

Status: ResolvedWe have identified the issue and released an update that uses the proper comparison data to displ...

2024-04-24 19:00 Intermittent SSO Sign-In Failures
none
0 second

Status: ResolvedThe fix has been deployed. Service has been completely restored. Affected components ...

2024-04-12 02:11 Maintenance: Infrastructure updates
none
0 second

Status: CompleteThe upgrade is complete. We will continue to monitor for any inconsistencies as a result of the u...

2024-04-03 02:10 Private Page Login Issues
none
0 second

Status: ResolvedService has been restored. Affected components Published pages (Operational)...

2024-03-28 21:08 Intermittent outages on the Announcement index page.
none
0 second

Status: ResolvedService has been restored.Affected components Embed applications (Operationa...

2024-02-15 02:25 Google Auth difficulties logging into Management Portal
none
0 second

Status: ResolvedAuthentication has been restored, and is stable.Affected components Manageme...

2024-02-02 20:22 Management Portal Login Outage
none
0 second

Status: ResolvedWe have deployed a code change to resolve the login issue.Affected components ...

2024-01-24 02:48 Work Item Data Loss
none
0 second

Status: ResolvedData was restored around noon PST today, and have had no more data loss since. Affected component...

2024-01-19 01:27 Error adding new users
none
0 second

Status: ResolvedThis incident has been resolved and users are able to be created again.Affected components ...

2023-12-21 16:25 Intermittent Issues with Feature Flags
none
0 second

Status: ResolvedOur vendor has fully resolved the issue. Service impact occurred during 3:05PM and 3:32PM GMT.Aff...

2023-11-26 02:49 Intermittent outages in the manage portal
none
0 second

Status: ResolvedService has been restored.Affected components Management App (Operational) A...

2023-10-27 23:51 Customers receive repetitive emails after interacting with prematurely released roadmap feature
none
0 second

Status: ResolvedThe feature in development is no longer visible to our customers, and all the emails have been st...

2023-10-02 04:59 Maintenance: Database security enhancements
none
0 second

Status: CompleteUpdate automated by incident.ioAffected components Management App (Under mai...

2023-09-13 23:39 Announcements unavailable on pages with RSS feed enabled on the project
none
0 second

Status: Resolved Service to announcements on customer pages has been restored.Affected components ...

2023-09-05 21:19 Embed Analytics lagging reporting.
none
0 second

Status: ResolvedWe have resolved the issue and ensured that analytics recorded outside of our recent scheduled ma...

2023-09-01 19:28 Embed CORS Issue
none
0 second

Status: ResolvedWe had an outage related to our recent migration due to CORS issues with the Embed application. T...

2023-08-31 22:58 Degraded performance on the public API
none
0 second

Status: ResolvedWe are marking this incident as resolved, and will update again if we see any more issues with th...

2023-08-31 02:58 Slack Control App outage
none
0 second

Status: ResolvedAfter monitoring the fix in production, the Slack Control app is fully functional..Affected compo...

2023-08-29 07:26 Maintenance: Cloud Provider Migration Continued
none
0 second

Status: CompleteOur maintenance was completed successfully.Affected components API (Under ma...

2023-08-28 01:00 Maintenance: Cloud Provider Migration
none
0 second

Status: CompleteUpdate automated by incident.ioAffected components API (Under maintenance) P...

2023-08-24 20:34 Degraded performance on customer pages and the primary application.
none
0 second

Status: ResolvedOur services are back online and operational. Thank you for your patience as we worked on a fix f...

2023-08-24 04:16 Degraded performance on customer pages and the primary application.
none
0 second

Status: ResolvedThe remaining issue with our embed has been resolved. Everything is operational at this time.Affe...

2023-08-24 04:00 Maintenance: Infrastructure Maintenance
none
0 second

Status: CompleteUpdate automated by incident.ioAffected components Embed applications (Under...

2023-08-22 21:38 Inconsistent embed unread indicator
none
0 second

Status: ResolvedThis incident is being tracked in a larger application wide outage.Affected components ...

2023-08-21 16:19 Roadmap Publishing Controls Not Available
none
0 second

Status: ResolvedA bug was introduced that temporarily rolled-back roadmap publishing controls. As a result, unpub...

2023-07-29 14:00 Maintenance: Database Maintenance
none
0 second

Status: CompleteUpdate automated by incident.ioAffected components Management App (Under mai...

2023-07-28 23:21 Degraded performance on LaunchNotes app and published pages
none
0 second

Status: ResolvedThe incident has been resolved.Affected components Management App (Operation...

2023-07-05 21:10 Intermittent outages in management app
none
0 second

Status: ResolvedThis issue is now resolved.Affected components AWS (Operational) Cloudflare ...

2023-06-30 21:43 Intermittent access issues to management app and public pages
none
0 second

Status: ResolvedThis issue is now resolved.Affected components Published pages (Operational)...

2023-06-30 04:09 Access issues to published pages
none
0 second

Status: ResolvedThis issue is now resolved.Affected components Embed applications (Operation...

2023-06-28 19:16 Unable to Connect to the Management App
none
0 second

Status: ResolvedThe fix has been confirmed. This issue is now resolved.Affected components M...

2023-06-26 23:38 Intermittent access issues to the manage portal & customer pages
none
0 second

Status: ResolvedA fix has been implemented. This issue is now resolved.Affected components A...

2023-06-22 16:52 Intermittent access issues
none
0 second

Status: ResolvedThis issue has been resolved.Affected components Published pages (Operationa...

2023-06-09 23:08 Partial Service Disruption: Page Loading Problems for Select Customers
none
0 second

Status: ResolvedThe fix is confirmed, this incident is resolved.Affected components Publishe...

2023-06-08 01:01 LaunchNotes Control for Slack outage
none
0 second

Status: ResolvedThe issue has been resolved.Affected components Slack Control App (Operation...

2023-05-05 13:50 Outages on customer page and the manage portal.
none
0 second

Status: ResolvedThis incident has been resolved.Affected components Management App (Operatio...

2023-05-02 22:00 Intermittent performance issues across customer pages.
none
0 second

Status: ResolvedFor a few hours this afternoon, we were experiencing performance slowdowns across customer pages,...

2023-04-24 12:51 Intermittent outages on customer pages
none
0 second

Status: ResolvedThis incident has been resolved.Affected components Published pages (Operati...

2023-03-07 21:05 LaunchNotes Management Portal and published pages unavailable.
none
0 second

Status: ResolvedThis incident has been resolvedAffected components API (Operational) Slack C...

2023-02-14 17:45 Access to private pages currently not available
none
0 second

Status: ResolvedThis incident has been resolved, access to Private pages are now operational.Affected components ...

2023-02-13 23:44 We are investigating an issue when previewing announcement content
none
0 second

Status: ResolvedThis incident has been resolved. Thank you for your patience as we worked on fixing this!Affected...

2023-02-11 16:36 Maintenance: Database Upgrade
none
0 second

Status: CompleteThe scheduled maintenance has been completed.Affected components API (Operat...

2023-02-08 01:49 Outage: LaunchNotes Management Portal and published pages are currently unavailable.
none
0 second

Status: ResolvedThis incident has been resolved.Affected components Published pages (Operati...