Current Status: layerstack is UP
We checked the official layerstack status page for updates 4 mins, 37 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-18 09:02 | ARM Cloud Servers (Hong Kong region) connection issue | major | 13 mins | The incident is resolved completely now.The incident is resolved completely now. |
| 2024-09-14 13:51 | Cloud Servers Issue | none | 1 hr, 14 mins | Our system engineer has identified a storage issue within one of our cloud infrastructure components. The enginee...read more |
| 2023-05-26 09:51 | Issue with some of HK Cloud Servers connectivity issue | major | 3 hrs, 41 mins | This incident has been resolved by our engineer now. We are sorry for any inconvenience caused.This incident has been resolved by our engineer now. We are sorry for any inconvenience caused. |
| 2021-08-04 23:27 | Core network outage. | none | 0 second | Our network engineer had figured out that there was network outage of two of our core routers which was related t...read more |
| 2021-06-28 21:45 | HK Cloud Server Network Outage | none | 0 second | There was a network outage in one of our upstream provider between 8:20pm to 8:55pm GMT+8. Part of the network tr...read more |
| 2020-11-20 00:31 | Urgent Hardware Maintenance for LA Cloud Servers | maintenance | 1 hr, 50 mins | Our system engineer has completed the maintenance and the service is resumed. Again, we are sorry for any inconv...read more |
| 2020-11-05 12:00 | Network Interruption for Tokyo Cloud Servers | major | 2 hrs, 9 mins | We have not experienced additional networking issues, and all service should be operating normally. If you are st...read more |
| 2020-05-28 15:26 | [Scheduled] Urgent Maintenance for Classic LayerPanel | maintenance | 1 hr, 17 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-03-01 14:52 | [Scheduled] Scheduled Network Upgrade for Cloud Servers (Hong Kong region) | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-02-14 17:10 | Urgent Hardware Maintenance for Classic LayerPanel | maintenance | 24 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-14 08:49 | Urgent Hardware Maintenance for Classic LayerPanel | none | 4 hrs, 27 mins | The Classic LayerPanel have been resumed at this moment.The Classic LayerPanel have been resumed at this moment. |
| 2019-10-20 22:50 | [Scheduled] Infrastructure Maintenance Notification for Cloud Servers (Japan) | maintenance | 1 hr, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-10-15 21:58 | [Scheduled] Urgent Hardware Maintenance for some of Cloud Servers | maintenance | 32 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-10-10 01:30 | [Scheduled] Core Router Upgrade Maintenance | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-10-07 12:22 | Network Interruption for Cloud Servers | critical | 36 mins | Our engineer team has figured out the failure of core router and we have resolved the issue completely now. Agai...read more |
| 2019-10-06 23:37 | [Scheduled] Hardware Upgrade Maintenance for some of Cloud Servers | maintenance | 0 second | The scheduled maintenance (7 Oct 2019) would be cancelled or postponed and the related customer would receive the...read more |
| 2019-10-04 15:30 | [Scheduled] Control Panel Urgent Maintenance Notification | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-09-30 20:00 | [Scheduled] Hardware Upgrade Maintenance for some of Cloud Servers | maintenance | 1 hr, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-09-26 16:49 | Networking Issue - Identified | none | 1 hr, 23 mins | We have not experienced additional networking issues, and all service should be operating normally. If you are st...read more |
| 2019-09-23 19:34 | [Scheduled] Infrastructure Maintenance Notification for Cloud Servers (Los Angeles) | maintenance | 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-08-29 11:15 | Unexpected Hardware issue | minor | 4 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-10 00:00 | [Scheduled] Mainland China Network scheduled maintenance | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-08-08 15:27 | [Scheduled] Hardware Upgrade Maintenance for some Cloud Services clients | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-27 14:38 | Cloud Servers Connection Issue for some HK clients | major | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2019-05-26 02:37 | Unplanned maintenance in one of our hypervisors | none | 30 hrs, 18 mins | This incident has been resolved by our system engineer team now. We are sincerely sorry for any inconvenience cau...read more |
| 2019-05-21 18:15 | [Scheduled] Control Panel Maintenance Notification | maintenance | 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-04-15 17:35 | Urgent Hardware Maintenance for some Hong Kong Cloud Services | major | 2 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2019-04-05 22:51 | Unexpected Hardware issue | none | 2 hrs, 13 mins | The detected hardware fault has now been resolved by our system engineers and all systems should be operational n...read more |
| 2019-03-24 22:30 | [Scheduled] Hardware Upgrade Maintenance for some Cloud Services client | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-03-14 19:16 | [Scheduled] Control Panel Maintenance Notification | maintenance | 0 second | The maintenance is completed now. Thank you for your cooperation.The maintenance is completed now. Thank you for your cooperation. |
| 2019-03-08 07:30 | [Scheduled] Urgent CPU and Memory Upgrade Maintenance for some Hong Kong Cloud Services | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-02-12 09:44 | Cloud Servers Connection Issue | critical | 28 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2019-02-11 09:35 | [Scheduled] Urgent Hardware Maintenance Notification for Singapore Cloud Servers / CloudNet Service | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-12-11 22:45 | Cloud Servers Connection Issue | minor | 18 mins | The connection issues has now been resolved by upstream team.The connection issues has now been resolved by upstream team. |
| 2018-12-02 13:04 | Hardware Maintenance | major | 15 mins | We have completed the maintenance. Thank you for the co-operation.We have completed the maintenance. Thank you for the co-operation. |
| 2018-11-22 17:13 | Connectivity issue with HKBN | major | 34 mins | The issue is resolved by working with upstream network provider. Connection resumed .The issue is resolved by working with upstream network provider. Connection resumed . |
| 2018-10-24 16:41 | Connection unstable for HK Cloud Servers | major | 3 hrs, 58 mins | Our network engineer has figured out the issue is related to one of the local loop to HKIX and our team has rerou...read more |
| 2018-10-05 21:02 | [Scheduled] LayerStack – Infrastructure Upgrade Maintenance Notification for Cloud Servers & CloudNe... | maintenance | 5 hrs, 22 mins | The maintenance has been completed.The maintenance has been completed. |
| 2018-09-08 14:45 | Connectivity Issue - SG data center | critical | 23 mins | The reported network incident has now been resolved and rectified. The services should be resumed now. Apologies...read more |
| 2018-07-04 17:06 | International Connection Lost for Cloud Servers | major | 13 mins | Upstream network was resumed and the issue was resolved. Sorry for any inconvenience causedUpstream network was resumed and the issue was resolved. Sorry for any inconvenience caused |
| 2018-07-01 15:22 | Connection Lost for some Cloud Servers | major | 36 mins | Upstream network was resumed and the issue was resolved. Sorry for any inconvenience causedUpstream network was resumed and the issue was resolved. Sorry for any inconvenience caused |
| 2018-05-26 00:52 | Urgent Maintenance for Singapore Cloud Servers | none | 8 hrs, 33 mins | The maintenance has been completed. We are sincerely sorry for the delay progress.The maintenance has been completed. We are sincerely sorry for the delay progress. |
| 2018-05-16 12:10 | Service Hotline Urgent Maintenance | none | 58 mins | The maintenance was completed at 13:00 (GMT +8).The maintenance was completed at 13:00 (GMT +8). |
| 2018-05-15 09:15 | Connection Lost for some Cloud Servers (HK02) | major | 2 hrs, 3 mins | Network device hardware was re-applied and the issue was resolved. Sorry for any inconvenience causedNetwork device hardware was re-applied and the issue was resolved. Sorry for any inconvenience caused |
| 2018-04-30 16:15 | Layer Panel Degraded Performance | minor | 13 mins | The performance issue of Layer Panel is resolved at 4:25pm (GMT +0800).The performance issue of Layer Panel is resolved at 4:25pm (GMT +0800). |
| 2018-03-08 16:36 | Layerpanel Network Connection issue | major | 25 mins | Network device configurations were re-applied and the issue was resolved.Network device configurations were re-applied and the issue was resolved. |
| 2018-03-01 16:15 | Server Connection Lost | minor | 2 hrs, 57 mins | The issue was caused by some network setting which is now fixed. We will keep monitoring the situation. Sorry f...read more |
| 2018-02-28 10:55 | Singapore Cloud Service – Emergency Network Maintenance | minor | 47 mins | The maintenance was completed at 11:40 am (GMT +8)The maintenance was completed at 11:40 am (GMT +8) |
| 2018-02-22 16:30 | Server Connection Lost for Subnet (146.196.54.*) | minor | 21 mins | The issue was caused by instability of our upstream network provider which is now fixed. We will keep monitorin...read more |
| 2018-02-02 19:36 | Connection Lost | minor | 14 mins | The issue was caused by in stability of the upstream network provider which is now fixed. We will keep monitori...read more |