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We checked the official lightstep status page for updates 2 mins, 59 seconds ago.

Past lightstep Incidents

Source: Official lightstep status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-10-22 10:47 Log ingest service degradation
none
27 mins

This incident has been resolved.This incident has been resolved.

2024-09-26 10:32 Arrow Ingestion Traffic Degrading
none
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2024-08-27 10:00 Log ingestion severely degraded for customers using Elastic ingestion endpoint
none
0 second

Log ingestion severely degraded for customers using Elastic ingestion endpoint from about 10:00 PT to 15:15 PT on...

2024-06-06 02:59 Degraded spans queries
major
10 hrs, 3 mins

The incident has been resolved.The incident has been resolved.

2024-05-21 12:36 Telemetry ingest severely degraded (spans, logs, metrics)
none
0 second

Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:45PM EST.Ingest of logs, metrics and some spans was severely degraded between 2:05PM EST - 2:45PM EST.

2024-05-13 10:20 Telemetry ingest severely degraded (spans, logs, metrics)
major
45 mins

This incident has been resolved.This incident has been resolved.

2024-05-07 04:53 High failure rate in metric queries
major
2 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2024-04-12 14:00 Partial span ingestion outage
minor
0 second

A subset of customers experienced partial span ingestion outage, starting at 08:45 AM UTC and ending at 12:45 PM ...

2024-03-14 12:58 Degraded log ingestion and partial query results
none
55 mins

This incident has been resolved.This incident has been resolved.

2024-02-05 18:00 [Scheduled] Web UI Maintenance
maintenance
21 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-22 14:33 span ingestion for customers using Cloud Observability operated microsats failing
critical
1 hr, 8 mins

This incident has been resolved.This incident has been resolved.

2023-09-18 13:21 app.lightstep.com was intermittently unavailable
major
12 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2023-09-15 12:05 Errors and higher latency on all API endpoints
minor
6 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2023-08-30 11:29 Degraded Service Directory and long time range span queries for some customers.
minor
16 hrs, 44 mins

This incident has been resolved.This incident has been resolved.

2023-07-25 11:47 Span Query Unavailability and Latency
minor
10 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2023-07-17 10:27 Degraded metric query performance
minor
12 mins

This incident has been resolved.This incident has been resolved.

2023-07-10 18:20 Lightstep experience major issues with web UI, query and ingest.
critical
11 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2023-06-27 17:39 Alert webhook notifications are failing for some customers
minor
15 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2023-06-01 12:12 Webapp is down
critical
4 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2023-05-02 14:08 intermittent UI unavailability issues
critical
2 hrs, 36 mins

Incident has been resolved.Incident has been resolved.

2023-04-24 17:41 Alert status in Web UI may display Unknown
minor
2 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2023-04-12 15:07 Intermittent Login and PermissionDenied Issues in the APP
none
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2023-03-01 13:33 Email notification delivery impacted
none
2 hrs, 39 mins

This incident has been resolved. Emails that had previously failed to send will be delivered.This incident has been resolved. Emails that had previously failed to send will be delivered.

2023-02-27 13:12 Elevated errors in alerts, API time series queries, dashboards, notebooks
major
23 mins

This incident has been resolved.This incident has been resolved.

2023-02-23 12:05 Not evaluating unified alerts
critical
1 hr, 42 mins

This incident has been resolved.This incident has been resolved.

2023-02-16 08:39 Span Ingestion & Trace Assembly Degraded
major
1 hr, 11 mins

All affected systems appear to be returned to a working state.All affected systems appear to be returned to a working state.

2023-01-19 15:18 Alert evaluation delays
critical
2 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2022-12-13 13:56 Failures ingesting Cloudwatch metrics
none
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2022-12-08 15:23 Failures ingesting metric points and displaying streams time series data
major
1 hr, 18 mins

This incident has been resolved.This incident has been resolved.

2022-12-01 17:01 Lightstep web application is unavailable
critical
2 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2022-11-17 06:56 web UI is slow to load
minor
6 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2022-10-07 12:41 Lightstep web application is unavailable
critical
12 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 02:45 ingestion errors for certain customers
major
3 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2022-09-07 11:45 Investigating - in App Virtual Agent is inaccessible.
minor
8 hrs, 22 mins

Issue resolved.Issue resolved.

2022-08-01 08:41 Failure to ingest streams data
minor
3 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2022-07-21 12:35 Ingestion and web UI outage
major
1 hr, 27 mins

All components are operational.All components are operational.

2022-07-21 03:15 Failing to ingest some span data
major
1 hr, 26 mins

This incident has been resolved.This incident has been resolved.

2022-06-23 10:19 intermittent gaps in streams data
none
1 hr, 7 mins

We've mitigated the issue and new streams data is being collected as of 10:30 PST. There is a gap from around 9:...

2022-06-15 07:51 Some customers may experience small amounts of missing spans in queries under certain circumstances.
minor
41 mins

All systems are recovering, we are actively monitoring ongoing issues.All systems are recovering, we are actively monitoring ongoing issues.

2022-05-16 12:45 span ingestion experiencing errors for some customers
none
1 hr, 29 mins

This incident has been resolved.This incident has been resolved.

2022-03-16 13:23 Degraded performance for notebook queries
minor
7 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2022-02-04 12:28 Errors Ingesting Span Data
major
4 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2022-02-04 10:39 Errors Ingesting Span Data
minor
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2022-02-01 14:25 Delays receiving data from satellites
major
1 hr, 16 mins

This incident has been resolved.This incident has been resolved.

2022-01-31 13:10 Lightstep is having issues
minor
54 mins

This incident has been resolved.This incident has been resolved.

2022-01-27 09:12 Slack / commands not working
major
1 hr, 34 mins

This incident has been resolved.This incident has been resolved.

2022-01-20 09:58 Lightstep Webapp Down
critical
3 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2022-01-07 07:24 Lightstep Webapp and API Experiencing Issues
major
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2021-12-20 12:31 Errors in Lightstep UI
major
2 hrs, 37 mins

This incident has been resolved.This incident has been resolved.

2021-11-12 08:58 Degraded performance of web application
minor
20 hrs, 50 mins

This incident has been resolved.This incident has been resolved.