Liquid Web Status

Is Liquid Web down?

Current Status: Liquid Web is UP

We checked the official Liquid Web status page for updates 2 mins, 41 seconds ago.

Past Liquid Web Incidents

Source: Official Liquid Web status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-29 04:05 Intermittent Network Outage to Lansing Datacenter
critical
0 second

This incident has been resolved.This incident has been resolved.

2025-04-03 07:00 [Scheduled] Networking Maintenance April 3rd, 2025
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-03-31 19:00 [Scheduled] VMware Maintenance March 31, 2025
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-03-28 19:00 [Scheduled] VMware Maintenance March 28, 2025
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-21 21:07 Intermittent network outage to Lansing datacenter
major
3 hrs, 14 mins

Network functionality has returned to normal. This incident has been resolved.Network functionality has returned to normal. This incident has been resolved.

2025-03-20 14:45 my.liquidweb portal issues
minor
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2025-03-14 22:00 [Scheduled] Scheduled Network Maintenance, DC3
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-13 20:00 [Scheduled] Scheduled Network Maintenance, Customer Portal, Internal Systems
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 20:00 [Scheduled] VMware Patching
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-10 20:00 [Scheduled] VMware Patching
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 23:00 [Scheduled] Scheduled Maintenance, vCenter
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 06:30 [Scheduled] Live Chat System Upgrade
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-03 09:31 Acronis Backup Issue
major
9 hrs, 19 mins

Our 3rd party vendor (Acronis) has confirmed the backup issue is resolved. At this time we do not have informati...

2025-02-22 21:00 [Scheduled] Scheduled Network Maintenance, DC3
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-21 22:00 [Scheduled] Scheduled Network Maintenance, DC3
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-19 03:36 Potential Network issue causing packet loss
major
5 hrs, 8 mins

This incident has been resolved. If you have any questions or concerns, please contact a member of our support t...

2025-02-18 17:00 [Scheduled] Scheduled Network Maintenance, DC2, DC3, DC4, DC5
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 13:13 Support phone issues
minor
7 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2025-02-14 15:38 Premium Business Email Control Panel Access
minor
114 hrs, 51 mins

The issue with Premium Business Email Control Panel has been resolved.The issue with Premium Business Email Control Panel has been resolved.

2025-02-04 13:01 Cloud VPS Server Console unable to connect
minor
7 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2025-01-23 21:00 [Scheduled] Emergency Network Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-22 00:21 Cloud Block and Object Storage Services Degraded
none
11 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2025-01-17 02:37 Monitoring Service Issues
none
8 hrs, 11 mins

This incident has been resolved. If you have any questions or need assistance, please contact our support team v...

2025-01-16 13:22 Liquid Web Management Portal Degraded
minor
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2025-01-07 09:59 Premium Business Email Webmail login Issue
minor
28 hrs, 48 mins

This incident has been resolved.This incident has been resolved.

2025-01-06 10:55 Premium Business Email | Webmail Issues
major
13 hrs

This incident has been resolved, System is operating normallyThis incident has been resolved, System is operating normally

2024-12-31 10:58 Degraded Performance on Object Storage and Cloud Block Storage
minor
5 hrs, 4 mins

This has been resolved.This has been resolved.

2024-12-11 11:32 Liquid Web Outage
none
25 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2024-12-07 07:11 IMAP/SMTP Intermediate Connectivity - PBE
none
72 hrs, 28 mins

Our email vendor has resolved this issue. Thank you for your patience!Our email vendor has resolved this issue. Thank you for your patience!

2024-12-07 07:08 Yahoo Auto forwarder Delivery issues - PBE
none
72 hrs, 58 mins

Our email vendor has resolved this issue. Thank you for your patience while we worked with our email vendor to ge...

2024-12-06 05:30 Cloud VPN Authentication Failures
none
151 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2024-12-04 17:38 New Acronis backups not running for a subset of customers
none
24 hrs, 37 mins

Acronis has pushed out a new update to resolve the issue with the creation of new backups that was affecting a su...

2024-12-02 14:14 Acronis Backup Issue
none
24 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 10:15 Acronis Backup Issue
minor
3 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2024-11-30 18:10 Yahoo Email Delivery issues
minor
0 second

Email functionality to Yahoo is stable and this incident has been resolved.Email functionality to Yahoo is stable and this incident has been resolved.

2024-11-17 08:46 Chat Functionality Impacted
minor
1 hr, 40 mins

This issue is now resolved. Our LiveChat is functioning as expected at this time.This issue is now resolved. Our LiveChat is functioning as expected at this time.

2024-11-14 13:16 Cloud VPN Authentication failures
none
8 hrs, 37 mins

This incident has been resolved.This incident has been resolved.

2024-11-14 09:26 Cloud VPN Authentication Failures
major
1 hr, 19 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 01:30 Premium Business Email | Webmail Issues
major
5 hrs, 13 mins

Our team has resolved this issue and webmail access has been restored.Our team has resolved this issue and webmail access has been restored.

2024-10-29 23:00 [Scheduled] Scheduled Maintenance, Subset of NetApp Services, DC4
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-25 21:00 [Scheduled] Scheduled Network Maintenance, Customer Portal, Internal Systems
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 11:30 [Scheduled] Scheduled Maintenance, Acronis Cloud, DC4/PHX
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-21 17:20 Business Email Webmail Issues
minor
7 hrs, 55 mins

Our email vendor's engineering team has implemented a solution, and the issue has now been resolved! We apprecia...

2024-10-17 09:15 Cart Issues
none
1 hr, 7 mins

This issue is now resolved. Our cart is functioning as expected at this time.This issue is now resolved. Our cart is functioning as expected at this time.

2024-10-14 10:25 Business Email Webmail Issues
minor
25 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2024-10-12 22:00 [Scheduled] Scheduled Network Maintenance, DC3
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-11 09:00 [Scheduled] Scheduled Network Maintenance, DC4
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-07 16:06 my.liquidweb.com and manage.liquidweb.com Intermittent Loading Issues
none
14 mins

This issue is now resolved. There have been no further loading issues for my.liquidweb.com and manage.liquidweb.c...

2024-10-05 06:00 [Scheduled] Scheduled Facilities Maintenance, DC3
maintenance
36 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-04 23:41 Premium Business Email Login Issues
minor
10 hrs, 50 mins

The issue with logging into the Premium Business Email via webmail has been resolved. Thank you for being so pati...