Current Status: loopup is UP
We checked the official loopup status page for updates 3 mins, 57 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-27 16:40 | Calls to French Mobile Numbers | none | 86 hrs, 58 mins | Further monitoring concludes that the incident is fully resolved and normal service has been restored. If you exp...read more |
| 2025-03-26 19:42 | Outbound Calls from Luware Nimbus Services | none | 39 hrs, 31 mins | We're closing this particular incident while Luware continues it's investigation. If you would like to stay inf...read more |
| 2025-03-21 22:30 | [Scheduled] Cloud Telephony - EMEA | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 22:30 | [Scheduled] Cloud Telephony - EMEA | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 13:09 | Verizon European VoIP network outage | minor | 3 hrs, 52 mins | We're confident that all impacted service areas have been restored. If you experience any new issues, please cont...read more |
| 2025-03-03 17:46 | TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto att... | none | 14 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-03 16:30 | TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto att... | none | 0 second | Microsoft has published TM1022107, advising that users may experience call failures when attempting to reach Micr...read more |
| 2025-03-02 19:14 | Cloud Telephony - Inbound call disruption in Australia | minor | 13 hrs, 12 mins | A fix was implemented at 22:02 UTC last night, and normal services were gradually restored afterward. We are curr...read more |
| 2025-02-28 09:34 | Cloud Telephony - Service disruption in ZA | minor | 1 hr, 6 mins | The issue has now been resolved, and all outbound calls in South Africa are successfully routing through our dome...read more |
| 2025-02-25 22:00 | [Scheduled] Cloud Telephony - EMEA | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-24 21:00 | [Scheduled] Cloud Telephony - EMEA | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-21 13:40 | Microsoft Teams - EMEA - Possible service disruption | minor | 117 hrs, 47 mins | Further monitoring and testing have confirmed that the issue is fully resolved, and normal service has been resto...read more |
| 2025-02-17 17:47 | Cloud Telephony - Admin Portal [Load Issues impacting admin.loopup.com] | major | 14 hrs, 41 mins | After further monitoring, we can confirm that this issue has been resolved. If you experience any new issues, don...read more |
| 2025-02-17 13:44 | Operator Connect - EMEA - Possible service disruption | none | 2 hrs, 55 mins | The service has remained stable, and no further issues have been identified. We have determined the root cause a...read more |
| 2025-02-17 11:27 | Operator Assisted Events - Replay Service | major | 5 hrs, 13 mins | Normal service has been restored and Event Replay is now fully functional. We have monitored since applying the f...read more |
| 2025-01-27 08:30 | Remote Meetings - Audio Conferencing - Some Dial-In Numbers allocated to Customers migrated from PGI... | minor | 3 hrs, 44 mins | We have confirmed that all impacted service areas have now been restored. If you experience any new issues, pleas...read more |
| 2025-01-21 10:12 | Cloud Telephony - Thailand | minor | 7 hrs, 47 mins | The carrier has confirmed that service in Thailand has now been restored. If you experience any issues, please d...read more |
| 2025-01-19 17:37 | Cloud Telephony - Brazil - Some calls may experience one way audio | minor | 0 second | Remedial action was implemented last week, and we have been closely monitoring the situation since. We are please...read more |
| 2025-01-11 10:43 | Cloud Telephony - Argentina - Some calls may experience one way audio | minor | 0 second | We are pleased to confirm that the issue has been fully resolved. Thank you for your patience and understanding. ...read more |
| 2024-12-03 15:25 | Remote Meetings - Audio Conferencing - Some US Toll Free Dial-In Numbers are failing to connect | minor | 16 hrs, 50 mins | Our monitoring phase has now been completed and we are confident that the issue affecting some of our US Toll-Fre...read more |
| 2024-11-15 07:00 | [Scheduled] Cloud Telephony - North America | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-13 16:10 | Cloud Telephony - Czechia - Domestic Outbound | minor | 18 hrs, 7 mins | We believe the issue affecting outbound domestic calls in Czechia is now resolved. Please test your service, and ...read more |
| 2024-11-10 01:00 | [Scheduled] Cloud Telephony - EMEA | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-09 07:00 | [Scheduled] Cloud Telephony - North America | maintenance | 2 hrs, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-04 18:00 | [Scheduled] Scheduled Maintenance - LoopUp Remote Meetings Screen Sharing | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-24 15:40 | Cloud Telephony - Microsoft Teams - Some calls may experience one way audio | minor | 18 hrs, 37 mins | We are continuing to work with Microsoft to clarify the issue identified yesterday. Separately, Microsoft has pos...read more |
| 2024-08-01 12:30 | [Scheduled] Cloud Telephony - Oceania | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-25 18:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 11:13 | Cloud Telephony - Admin Portal - Reporting Dashboard | minor | 0 second | We are pleased to inform you that a fix has been released in production and normal service has been restored. As ...read more |
| 2024-07-19 08:22 | Microsoft outage affecting Remote Meetings and Operator Assisted Events | major | 58 hrs, 47 mins | We are pleased to inform you that normal service has been restored across all LoopUp services. Thank you for your...read more |
| 2024-07-12 07:39 | Cloud Telephony / Remote Meetings - Asia-Pacific - Degraded Performance | major | 72 hrs, 36 mins | After monitoring over the weekend, we are now confident that the issue affecting our platform in the Asia-Pacific...read more |
| 2024-06-14 13:01 | Cloud Telephony - Vietnam - Domestic Outbound Calls | minor | 0 second | We are pleased to inform you that the issue has been resolved. Calls to Vietnamese numbers are now stable and exh...read more |
| 2024-06-10 07:00 | [Scheduled] Scheduled Maintenance - LoopUp Remote Meetings Audio Conferencing - Dial In number (Ital... | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-30 15:48 | Cloud Telephony - Singapore - External Transfers | minor | 0 second | We are pleased to inform you that the issue has been resolved. Calls to Singaporean numbers can now be successful...read more |
| 2024-03-27 13:00 | [Scheduled] Cloud Telephony - Asia-Pacific | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-20 10:00 | [Scheduled] Cloud Telephony - Oceania | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-07 21:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-06 09:00 | [Scheduled] Direct Routing - Session Border Controllers (SBCs) Certificates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-23 00:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-15 14:33 | Remote Meetings [Users may not be able to create a new meeting room from account.loopup.com] | minor | 41 mins | Our Teams have been able to identify the cause of this issue and implement a resolution as of 15:00 GMT on the 15...read more |
| 2023-12-05 15:42 | Cloud Telephony - Admin Portal - Reporting Dashboard | minor | 41 hrs, 48 mins | A fix has been implemented to ensure that all activity from the 27th of November 2023 is now being populated into...read more |
| 2023-10-04 15:14 | Cloud Telephony - North America Operator Connect - Inbound Call Drops | minor | 1 hr, 36 mins | We are pleased to inform you that we have implemented a workaround while our downstream carrier continues its inv...read more |
| 2023-10-03 19:28 | Cloud Telephony - North America Operator Connect - Inbound Call Drops | minor | 14 hrs, 44 mins | Further testing concludes that the incident is resolved and normal service has been restored. If you experience a...read more |
| 2023-09-25 10:43 | Cloud Telephony - China - International calls to China via LoopUp DDIs | minor | 4 hrs, 41 mins | We have received communication from domestic carriers indicating that, going forward, international calls will be...read more |
| 2023-09-12 13:31 | Cloud Telephony - EMEA - Some outbound calls may not connect successfully | major | 1 hr, 33 mins | Microsoft has acknowledged the incident and confirmed that it was caused by a recent code change. They were able ...read more |
| 2023-08-02 19:51 | Cloud Telephony Admin Portal Access | minor | 13 hrs, 40 mins | This incident is now resolved and normal service has been restored. If you experience any further disruption, ple...read more |
| 2023-07-07 12:08 | [Scheduled] MC540239 - Microsoft Teams Session Initiation Protocol (SIP) Endpoint TLS Root Certifica... | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-27 09:33 | Remote Meetings - Audio Conferencing - UK Toll Free | minor | 30 hrs, 13 mins | The issue affecting calls to certain LoopUp UK Toll Free numbers has been resolved. Normal service has been resto...read more |
| 2023-06-16 18:12 | Cloud Telephony Admin Portal Provisioning Delays | minor | 68 hrs, 40 mins | This incident has been resolved. If you experience any other issues, please contact us at support@loopup.com.This incident has been resolved. If you experience any other issues, please contact us at support@loopup.com. |
| 2023-06-01 15:34 | Issues when placing outbound calls to China impacting Cloud Telephony Direct Routing and Remote Meet... | minor | 97 hrs, 41 mins | Further testing concludes that the incident is resolved and normal service has been restored. If you experience a...read more |