Current Status: lumaserv is UP
We checked the official lumaserv status page for updates 3 mins, 29 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-02 15:00 | Network disturbance at FRA01 | critical | 8 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 14:54 | Major outage of our compute infrastructure in FRA-2 | critical | 19 hrs, 46 mins | All systems and services have been stable since the recovery and the normal operational state has been fully reco...read more |
| 2024-10-31 10:50 | Single Hypervisor Outage | major | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-28 08:01 | Network outage in FRA | critical | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 09:30 | Temporary packet loss due to outage of an uplink provider | none | 0 second | One of our uplink providers experienced a hardware failure resulting in an outage of that uplink. Our redundancy ...read more |
| 2024-08-17 23:38 | [Scheduled] Power maintenance at MK Netzdienste | maintenance | 190 hrs, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-10 18:47 | Hardware failure on virtualisation node ls-ds-46 | major | 43 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-31 20:40 | Hardware failure on ls-ds-32 | major | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-10 00:19 | [Scheduled] Kernel updates on our supervisors | maintenance | 41 mins | The maintenance was completed successfully at 0.30pm. For questions feel free to contact us via support@lumaserv....read more |
| 2023-02-02 18:42 | Kernel errors with supervisor ls-ds-33 | major | 2 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-04 09:50 | Cloud storage performance issues | major | 3 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-16 01:07 | Minor network disturbance | minor | 0 second | Today at 00:21 local time (CEST) our monitoring systems detected a network outage in our core network in Frankfur...read more |
| 2022-04-02 21:28 | Network disturbance | major | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-17 17:57 | Kernel errors with supervisor ls-ds-42 | minor | 1 hr, 16 mins | We have identified the cause and solved this for future.We have identified the cause and solved this for future. |
| 2021-07-31 13:12 | Partial packet loss | minor | 14 mins | Due to a software issue at our upstreams router an ARP conflict has occurred which caused a flap in a BGP session...read more |
| 2021-07-28 15:23 | Packet loss due to huge incoming ddos attacks | minor | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-22 23:30 | [Scheduled] Network Maintenance (short network outage expected) | maintenance | 54 mins | Scheduled maintenance was successfully finished.Scheduled maintenance was successfully finished. |
| 2021-06-22 23:02 | [Scheduled] Network Maintenance | maintenance | 1 hr, 22 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-06-15 15:37 | Network disturbance at kleyrex | minor | 0 second | Since 3.37pm CEST we're experiencing issues for our peering sessions at KleyReX. For now we've shutdown all sessi...read more |
| 2021-01-15 16:57 | Outage of our Core-Network | none | 5 hrs, 38 mins | The incident has been resolved.The incident has been resolved. |
| 2021-01-15 03:00 | [Scheduled] Maintenance at core01 at FRA14, Interxion | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-06 19:41 | Partial Outage of our Core-Network | major | 46 hrs, 36 mins | After monitoring for 48 hours we can close this incident. This incident has been resolved.After monitoring for 48 hours we can close this incident. This incident has been resolved. |
| 2020-12-27 01:03 | [Scheduled] LUMASERV | Migration of the remaining vm's from the old cluster into our new high availa... | maintenance | 55 mins | The scheduled maintenance has been completed. All servers were successfully migrated to our new high availabilit...read more |
| 2020-12-20 20:00 | [Scheduled] CEPH upgrade | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-12-13 16:38 | Degraded performance at our cloud server cluster | minor | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2020-11-19 09:52 | Outage at DENIC registration system | critical | 30 mins | DENIC has resolved the incident.DENIC has resolved the incident. |
| 2020-11-18 13:02 | Partial packet loss | minor | 0 second | Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstre...read more |
| 2020-11-14 19:36 | Issue at KleyReX, Frankfurt | minor | 10 hrs, 58 mins | Since yesterday 7.48pm CET the connections are stable again. We provider of KleyReX has confirmed us that the net...read more |
| 2020-11-11 06:00 | Degraded management of VMs running on ls-ds-34 hypervisor | minor | 92 hrs, 32 mins | The hypervisor has been rebooted between 2.25am and 2.27am CET. All VMs were up and running again after about thr...read more |
| 2020-11-06 23:00 | [Scheduled] Scheduled reboot of a cluster hypervisor | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-11-03 16:00 | [Scheduled] DENIC maintenance work | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-10-29 02:01 | [Scheduled] API database maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-10-23 18:01 | Network issues | none | 1 hr, 2 mins | The issue has been identified and resolved. We will provide more detailed information later that evening.The issue has been identified and resolved. We will provide more detailed information later that evening. |
| 2020-10-22 17:46 | Network issues | major | 6 hrs, 11 mins | For now main traffic going to end customers will be sent over RETN (AS9002) to prevent eventual connection aborts...read more |
| 2020-10-20 23:00 | [Scheduled] Scheduled reboot of a cluster hypervisor | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-10-20 13:20 | Partial packet loss via some routes | minor | 35 mins | According to the statement from Core Backbone a JTAG has done some changes at their router fra30 which led to a s...read more |
| 2020-10-19 00:30 | [Scheduled] API database maintenance | maintenance | 15 mins | The upgrade and configuration change has been completed without complications. The performance is now back to nor...read more |
| 2020-10-15 19:10 | Virtualisation cluster performance degraded | major | 0 second | Starting from today 7.15pm CEST our monitoring reported a performance degradation at two virtualisation nodes. Th...read more |
| 2020-10-09 14:00 | Core Backbone network outage | minor | 0 second | Today between 2.07pm and 2.14pm some routes didn't worked as expected due to an error at Core Backbone. The offic...read more |
| 2020-10-08 08:15 | Network outage at our network in Interxion | critical | 2 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2020-10-04 19:30 | BGP session flap for outgoing routes | critical | 0 second | At 7.35pm it came to a BGP session flap between our edge and core routers. Due to this we had a short period of a...read more |
| 2020-10-03 19:40 | Network issues | major | 25 hrs, 42 mins | The outgoing traffic has been switched back to normal. We were able to solve this problem with our upstream provi...read more |
| 2020-09-28 14:00 | Degraded performance in our cloud environment | major | 0 second | This weeks Monday we detected a degraded performance in our cloud environment between 2pm and 9pm. The performanc...read more |
| 2020-09-26 00:06 | Packet loss due to a massive incoming ddos attack | major | 20 mins | Starting from 11:50pm CEST a massive ddos attack against an internal used subnet which is not permanently mitigat...read more |
| 2020-09-25 15:35 | Partial packet loss via some routes | major | 2 hrs, 16 mins | The incident has been resolved. Transit via Core-Backbone ins enabled again and routing has been switched back to...read more |
| 2020-09-14 23:30 | [Scheduled] LUMASERV | Migration of the remaining vm's from the old cluster into our new high availa... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-08-11 00:30 | [Scheduled] NicAPI database upgrade | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-07-13 18:50 | Network performance issues | major | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2020-06-27 17:30 | BGP Session flap | none | 0 second | Today at 5:32pm a BGP session flap to our edge router occurred. We're currently looking into this. While losing t...read more |
| 2020-06-26 19:00 | Outgoing packet loss | none | 0 second | Between today 7pm and 9pm we've experienced about 5% packet loss via some routes, especially via routes at DE-CIX...read more |