Current Status: Luno is UP
We checked the official Luno status page for updates 3 mins, 30 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-27 04:52 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 0 second | Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you |
| 2025-04-26 02:22 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia | none | 0 second | Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you |
| 2025-04-02 02:30 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia | none | 0 second | Penarikan dana selama libur dan cuti bersama Idulfitri. Selama libur dan cuti bersama Idulfitri pada tanggal 28 ...read more |
| 2025-04-01 19:41 | Delayed deposits in Kenya | none | 0 second | Customers may experience issues with deposits due to slow account verification. Unfortunately, this issue is wit...read more |
| 2025-04-01 09:25 | Unable to scan QR codes to send on Android & iOS | -26 second | No description | |
| 2025-03-31 20:06 | Delayed withdrawals in Nigeria | none | 0 second | Update: We have identified an issue causing withdrawal delays. Customers may see longer than normal processing...read more |
| 2025-03-31 07:07 | Maintenance on discover.luno.com | none | 6 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-29 00:40 | Certain cryptocurrencies are unavailable on Instant Buy and Sell | -45 second | No description | |
| 2025-03-28 17:58 | Scheduled Maintenance | none | 0 second | The maintenance was successfully completed with no issues. We appreciate your patience and understanding in this...read more |
| 2025-03-25 13:07 | Exchange on Luno iOS App is intermittently unresponsive | none | 40 hrs, 51 mins | The issue has been resolved. IOS customers are now able to use their Luno App without any issues.The issue has been resolved. IOS customers are now able to use their Luno App without any issues. |
| 2025-03-24 08:52 | Scheduled Maintenance | none | 52 hrs, 24 mins | Update: The maintenance has successfully been completed. We appreciate your understanding in this matter.Update: The maintenance has successfully been completed. We appreciate your understanding in this matter. |
| 2025-03-23 21:16 | Delayed express withdrawals in South Africa | none | 9 hrs, 13 mins | All delayed express withdrawals have been processed. Express withdrawals are working as normal We apologise for...read more |
| 2025-03-21 11:18 | Deposit errors in Australia | none | 23 hrs, 7 mins | We have deployed a fix which has fixed the issue. Deposits should now work as normal for new customers signing u...read more |
| 2025-03-20 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 1 hr, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 2 hrs, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 08:20 | Slow balance updates on and errors on the Exchange | none | 6 hrs, 6 mins | We've been stable since our last update, thanks again for your patience.We've been stable since our last update, thanks again for your patience. |
| 2025-03-18 08:08 | Delayed SMS delivery in Nigeria | none | 3 hrs, 49 mins | We are no longer experiencing SMS delivery delays when sending messages. This has been fully resolved.We are no longer experiencing SMS delivery delays when sending messages. This has been fully resolved. |
| 2025-03-17 10:45 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 40 hrs, 53 mins | Withdrawals are now processed as usualWithdrawals are now processed as usual |
| 2025-03-17 07:22 | Scheduled Maintenance | none | 29 hrs, 13 mins | The maintenance was successfully completed with no issues. We appreciate your patience and understanding in this...read more |
| 2025-03-15 13:45 | [Scheduled] [AUSTRALIA] [DEPOSITS] Planned maintenance on system. | maintenance | 10 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-14 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-10 05:51 | Slow FPX deposit allocation via OCBC in Malaysia | none | 70 hrs, 14 mins | FPX deposits via OCBC have been processed as usual.FPX deposits via OCBC have been processed as usual. |
| 2025-03-09 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 9 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-08 22:40 | Delayed Deposits in Nigeria | none | 19 mins | The issue has been resolved, thank you for your patience.The issue has been resolved, thank you for your patience. |
| 2025-03-08 14:40 | Delayed price charts for IMX and HBAR against all fiat currencies | none | 3 hrs, 16 mins | The issue has been resolved, thank you for your patienceThe issue has been resolved, thank you for your patience |
| 2025-03-07 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 8 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 09:06 | Delayed GBP Withdrawals | none | 24 hrs, 28 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2025-03-04 15:36 | Luno pay error for iOS customers in South Africa | none | 165 hrs, 7 mins | Update: We have successfully implemented a fix and Luno Pay is working as intended on iOS. We apologise for any...read more |
| 2025-03-04 09:38 | Business account verification delays | none | 1 hr, 18 mins | Update: We have deployed a fix and business account verification is processing as normal. We appreciate your u...read more |
| 2025-02-28 11:28 | Help Centre Unavailable | none | 12 mins | The help centre is running as normal, customers should not see any further errors. We appreciate your patience a...read more |
| 2025-02-27 04:03 | Please use FPX or Touch 'n Go to deposit in Malaysia | none | 0 second | You can make use of our other deposit methods such as FPX and Touch n Go at the moment. You can learn more on ho...read more |
| 2025-02-25 20:53 | Delayed BTC Sends | none | 2 hrs, 6 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2025-02-25 13:17 | Degraded performance | none | 20 hrs, 6 mins | No further impact since our last update, thanks again for your patience.No further impact since our last update, thanks again for your patience. |
| 2025-02-25 10:00 | Delayed USDT sends | none | 2 hrs, 57 mins | Thank you for your patience, issue has been resolved.Thank you for your patience, issue has been resolved. |
| 2025-02-25 08:12 | Delayed Balances in Indonesia | none | 16 mins | Thank you for your patience, the issue has now been resolvedThank you for your patience, the issue has now been resolved |
| 2025-02-23 02:35 | Instant Buy and Sell may be unavailable on certain coins | none | 5 hrs, 41 mins | All is stable, thanks for your patience.All is stable, thanks for your patience. |
| 2025-02-21 05:32 | Delayed prices reflecting for some pairs on our exchanges | none | 24 mins | This issue has been fixed. Thank you for your patience.This issue has been fixed. Thank you for your patience. |
| 2025-02-20 11:23 | Delayed sign ups due to Recaptcha's failing | none | 3 hrs, 45 mins | This issue is now resolved. Thank you for your patience.This issue is now resolved. Thank you for your patience. |
| 2025-02-18 16:36 | Delayed crypto sends | none | 21 hrs, 39 mins | The issue causing delayed crypto transactions has been fully resolved. All stuck or pending crypto sends have now...read more |
| 2025-02-18 11:30 | Linking new bank cards and deposits in South Africa | none | 2 hrs, 21 mins | No further impact since our last update, thanks for your patience.No further impact since our last update, thanks for your patience. |
| 2025-02-18 09:34 | Delayed KYC Verifications In Nigeria | none | 4 hrs, 58 mins | This issue is now resolved. Thank you for your patience.This issue is now resolved. Thank you for your patience. |
| 2025-02-18 08:03 | Delayed Ethereum sends | none | 30 hrs, 2 mins | There are no further delays with ETH sends. We apologise for any inconvenience and appreciate your patience.There are no further delays with ETH sends. We apologise for any inconvenience and appreciate your patience. |
| 2025-02-18 07:24 | Delayed account verification in Indonesia | none | 7 hrs, 2 mins | This issue has now been resolvedThis issue has now been resolved |
| 2025-02-17 21:57 | Delayed Ethereum sends | none | 2 hrs, 14 mins | All backlog transactions have been successfully processed, and there are no further delays with ETH sends. We ap...read more |
| 2025-02-16 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-14 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 13:55 | Delayed withdrawals in South Africa | none | 115 hrs, 43 mins | We do not see any further delays with withdrawals. We appreciate your understanding in this matter.We do not see any further delays with withdrawals. We appreciate your understanding in this matter. |
| 2025-02-12 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 10:02 | Doge Receives are down | none | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |