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Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
---|---|---|---|---|
2025-03-08 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-02-24 08:15 | Stale Insights Loads | critical | 2 hrs | We have confirmed that data is now up-to-date, and Insights data loads are now processing at their regular cadenc...read more |
2025-02-22 06:00 | [Scheduled] Kantata OX Database Maintenance | maintenance | 2 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-02-14 11:00 | Downtime Feb 14th 2025 | none | 15 mins | This incident has been resolved.This incident has been resolved. |
2025-02-06 01:10 | Delayed Insights Loads | minor | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
2025-02-02 05:18 | Delayed Insights Loads | minor | 1 hr, 45 mins | We have confirmed that Insights data loads are running on their normal cadence. Thank you for your patience. We ...read more |
2025-01-25 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 13 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-01-18 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 13 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-01-17 15:02 | Kantata OX is Currently Offline | major | 14 mins | This incident has been resolved.This incident has been resolved. |
2025-01-14 11:04 | Delayed Insights Loads | minor | 2 hrs, 54 mins | We have confirmed that Insights data loads are running on their normal cadence. We apologize for the disruption ...read more |
2024-12-14 06:06 | [Scheduled] Kantata OX Database Maintenance | maintenance | 3 hrs, 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-12-13 15:00 | Performance Issue in Resource Center | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
2024-11-25 08:28 | Degraded Audit Logs | none | 9 hrs, 36 mins | This incident has been resolved and audit logs are no longer delayed. Thank you for your patience.This incident has been resolved and audit logs are no longer delayed. Thank you for your patience. |
2024-11-20 14:07 | Delayed Insights Loads | none | 45 mins | The issue has been resolved. However, the data loads tracker may be missing data about some recent loads even tho...read more |
2024-11-14 11:08 | Issues Logging in to OX via SSO | major | 24 mins | This incident has been resolved.This incident has been resolved. |
2024-11-09 09:00 | [Scheduled] History and Subscribed Events Scheduled Maintenance | maintenance | 1 hr, 30 mins | We are pleased to announce that the scheduled maintenance has been completed early.We are pleased to announce that the scheduled maintenance has been completed early. |
2024-11-07 15:20 | [Scheduled] Kantata Pulse Maintenance | maintenance | 24 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-11-02 13:06 | Degraded Subscribed Events and Audit Logs | minor | 7 hrs | Events are now being processed correctly. Events for the Subscribed Events feature have been fully processed. Eve...read more |
2024-10-24 20:00 | [Scheduled] Kantata OX Network Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-19 03:00 | [Scheduled] Kantata OX M-Bridge Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-19 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-17 16:36 | Delayed Insights Loads | minor | 1 hr, 40 mins | We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half...read more |
2024-10-15 10:23 | Increased Error Rates Connecting to Kantata OX | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
2024-10-12 11:00 | [Scheduled] Kantata OX Database Scheduled Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-10 20:55 | [Scheduled] Kantata Connect Scheduled Maintenance | maintenance | 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-01 10:21 | Intermittent Reports of Being Unable to Access Kantata OX | minor | 18 mins | This incident has been resolved.This incident has been resolved. |
2024-10-01 04:22 | Degraded Insights Operations | critical | 6 hrs, 49 mins | We've confirmed that access to Insights dashboards within Kantata OX has been restored and are going to mark this...read more |
2024-09-30 17:59 | Degraded Subscribed Events | none | 10 mins | The fix has been applied and we have confirmed the service has fully reestablished, and all events are now genera...read more |
2024-09-27 13:03 | Performance Issue for Kantata OX | major | 46 mins | This incident has been resolved.This incident has been resolved. |
2024-09-21 20:26 | Delayed Insights Loads | minor | 35 hrs, 6 mins | We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. Thank you f...read more |
2024-09-21 11:37 | [Scheduled] Kantata OX Database Maintenance | maintenance | 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-09-21 11:00 | [Scheduled] Kantata OX Database Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-09-18 12:38 | Page Load Issues on Project Create | minor | 39 mins | The Project Create page is now loading correctly.The Project Create page is now loading correctly. |
2024-09-15 01:00 | [Scheduled] Kantata OX Insights database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-09-07 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-08-10 10:00 | [Scheduled] History and Subscribed Events Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-08-03 10:00 | [Scheduled] History and Subscribed Events Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-08-03 08:00 | Kantata OX Insights Scheduled Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Aug 3, 01:00 - 02:00 PDTJul 12, 11:54 PDTScheduled - Our BI partner will be performing ...read more |
2024-07-22 06:50 | Kantata OX emails are not being delivered | major | 9 hrs, 12 mins | All email in the backlog has now been processed and email is functioning normally.All email in the backlog has now been processed and email is functioning normally. |
2024-07-21 00:00 | [Scheduled] Kantata OX Database Maintenance | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-07-16 19:07 | Delayed Insights Loads | critical | 2 hrs, 54 mins | This incident has been resolved. Insights and Audit Logs are back to normal. Thank you for your patience!This incident has been resolved. Insights and Audit Logs are back to normal. Thank you for your patience! |
2024-07-08 08:24 | OX Customer Support Portal Outage | minor | 4 hrs, 40 mins | The OX Customer Support Portal is now available. Thank you for your patience.The OX Customer Support Portal is now available. Thank you for your patience. |
2024-07-06 10:00 | [Scheduled] History, Subscribed Events, and Audit Logs Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-06-13 13:13 | M-Bridge Flatfile jobs are not processing | major | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
2024-06-07 23:00 | [Scheduled] Kantata Connect Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-06-01 00:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-05-17 14:00 | [Scheduled] Audit Logs Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-05-16 12:08 | Delayed Insights Loads | major | 56 mins | We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. We apologi...read more |
2024-05-10 22:00 | [Scheduled] Insights Reports Scheduled Maintenance | maintenance | 44 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-05-10 18:00 | [Scheduled] Insights Reports Scheduled Maintenance | maintenance | 3 hrs, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |