Current Status: Mural is UP
We checked the official Mural status page for updates 3 mins, 52 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-29 18:00 | [Scheduled] Mural Server Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-30 06:27 | Mural notification emails | critical | 4 hrs, 26 mins | The fix we implemented earlier has been successful in resolving the issue and email notifications are working as ...read more |
| 2024-11-05 16:55 | Mural exports issue | major | 2 hrs, 35 mins | The fix we implemented earlier has been successful in resolving the issue with exports and full service has been ...read more |
| 2024-10-03 23:00 | [Scheduled] Mural Server Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-02 21:00 | [Scheduled] Mural Server Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-02 15:30 | [Scheduled] Emergency Mural Server Maintenance | maintenance | 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-28 02:00 | [Scheduled] Mural Server Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-16 11:40 | Mural's AI clustering service is momentarily non-functional (Enterprise) | minor | 5 hrs, 31 mins | The additional enhancements we were working on have been successfully deployed. Our Mural AI is now performing as...read more |
| 2024-09-01 06:00 | Scheduled maintenance and new IP addresses | none | 0 second | Sep 1, 03:00 GMT-03:00Completed - The scheduled maintenance has been completed.Aug 31, 22:00 GMT-03:00In progres...read more |
| 2024-03-06 14:56 | Users getting prompted to leave the network to continue | major | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 11:27 | Users are unable to sign In to Mural | critical | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-24 19:09 | Users are unable to consistently sign In to Mural | critical | 1 hr, 26 mins | The issue has been resolved and we have confirmed error messages have ceased to be displayed on the Mural applica...read more |
| 2024-01-16 15:20 | Mural Notifications Delay | minor | 3 hrs, 26 mins | We have determined that the change implemented previously has successfully resolved this issue, therefore restori...read more |
| 2024-01-04 19:01 | Mural collaboration issue - right-clicking on objects within the canvas causes Mural to display a bl... | minor | 1 hr, 10 mins | We have confirmed right-clicking on a Mural canvas no longer causes a blank page, and therefore consider this iss...read more |
| 2023-12-21 16:01 | Some users are unable to sign in to Mural | major | 2 hrs, 19 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We...read more |
| 2023-12-04 20:34 | Users are unable to sign In to Mural | critical | 47 mins | Full service has been restored and this incident is now resolved. We apologize for the inconvenience this interr...read more |
| 2023-11-13 09:01 | Mural users are unable to log in | critical | 9 hrs, 59 mins | The correction we implemented earlier has been successful in resolving the issue and full service has been resolv...read more |
| 2023-11-11 03:06 | [Scheduled] Scheduled maintenance | maintenance | 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-11 02:00 | [Scheduled] Mural Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 10:51 | Image search returns no results within murals | minor | 1 hr, 8 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We...read more |
| 2023-10-13 07:56 | Some icons will not appear when added to a mural | minor | 12 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-14 08:26 | Invalid signature error when signing in with SSO | minor | 2 hrs, 30 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We...read more |
| 2023-06-27 19:02 | [Scheduled] Mural Help Center Maintenance | maintenance | 3 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-03 11:39 | Degradation of the Microsoft Teams integration | minor | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-25 05:27 | Mural Collaboration Issue - murals slow in loading | major | 2 hrs, 52 mins | This issue has been resolved.This issue has been resolved. |
| 2023-01-19 05:36 | Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom | minor | 6 hrs, 9 mins | This issue has been resolved.This issue has been resolved. |
| 2022-12-05 17:27 | MURAL Exports Delay | major | 1 hr, 45 mins | The fix we implemented earlier has been successful in resolving the issue with exports and full service has been ...read more |
| 2022-12-02 17:23 | MURAL "Workspace members" page is not loading | minor | 1 hr, 26 mins | The fix we have deployed has restored our service and the "Workspace members" page is now fully functional again....read more |
| 2022-11-30 07:05 | MURAL Collaboration Issue | critical | 1 hr, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-24 17:00 | Access blocked when logging in to MURAL | minor | 0 second | At around 15:00 UTC we started to receive notifications from MURAL users that were unable to access their content...read more |
| 2022-10-14 23:47 | Users are unable to access murals or log in to their accounts "something went wrong" error | critical | 2 hrs, 8 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...read more |
| 2022-09-28 03:49 | Users are unable to sign In to MURAL | major | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-23 07:09 | Users are unable to sign In to MURAL | major | 1 hr, 22 mins | The issue is now resolved and users are able to sign back into MURAL correctly. Once again, we'd like to apologi...read more |
| 2022-08-31 17:05 | Creating MURAL Workspaces | minor | 1 hr, 19 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...read more |
| 2022-08-16 12:54 | MURAL Real-Time Collaboration Latency | minor | 1 hr, 26 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...read more |
| 2022-07-20 16:14 | MURAL Email Notifications Delay | minor | 3 hrs, 54 mins | We have implemented a fix for this issue and we have currently determined it has been successfully resolved. We a...read more |
| 2022-06-17 19:37 | MURAL Notifications Delay | minor | 5 hrs, 20 mins | The fix we implemented earlier has been successful in resolving the issue. We apologize for the inconvenience th...read more |
| 2022-06-14 06:59 | Some users are unable to access their murals | major | 4 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-12 06:39 | Some users are unable to access certain murals | none | 10 hrs, 22 mins | The fix we implemented earlier has been successful and full service has been restored.The fix we implemented earlier has been successful and full service has been restored. |
| 2022-06-11 22:32 | Users are unable to access MURAL | critical | 4 hrs, 54 mins | The fix we implemented earlier has been successful and full service has been restored. We apologize for the inco...read more |
| 2022-06-10 13:32 | MURAL Collaboration Issue | major | 1 hr, 30 mins | The fix we implemented earlier has been successful in resolving the real-time collaboration issue and full servic...read more |
| 2022-05-02 10:58 | Customers on private tenants with BYOK are not able to log in | minor | 2 hrs, 26 mins | This incident has been resolvedThis incident has been resolved |
| 2022-03-23 13:30 | MURAL Collaboration Issue | none | 0 second | What happened? At 16:13 UTC on Wednesday 23rd March we detected a latency increase in the MURAL application. Thi...read more |
| 2022-03-07 08:00 | MURAL loading time issue | minor | 10 hrs | We have implemented a fix for this issue with successful results. We appreciate your patience and apologize for ...read more |
| 2022-02-18 19:45 | MURAL search bar and email service issues | major | 54 hrs, 56 mins | Password reset emails, confirmation emails, export emails, and search functionality have been restored. For templ...read more |
| 2022-02-05 08:00 | [Scheduled] Emergency Database Maintenance | maintenance | 1 hr, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-22 02:02 | [Scheduled] Routine database maintenance | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-17 09:08 | MURAL Canvas Issue - Icons not loading properly | minor | 6 hrs, 57 mins | The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...read more |
| 2021-12-15 13:31 | MURAL Connectivity Issue - MURAL and murals are slow to load | major | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-19 06:40 | Users experience icons disappearing on the mural and are no longer available in the icon library whe... | major | 7 hrs, 45 mins | The fix we implemented has been successful in resolving the issue with icons and full service has been resolved. ...read more |