MxToolbox Status

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Current Status: MxToolbox is UP

We checked the official MxToolbox status page for updates 1 min, 21 seconds ago.

Past MxToolbox Incidents

Source: Official MxToolbox status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-10-02 10:35 Delivery Center Edit / Modification Permission Issue
minor
119 hrs, 39 mins

This incident has been resolved.This incident has been resolved.

2024-09-26 11:25 MxDelivery Center & Monitor Site Issues
major
4 hrs, 41 mins

This incident has been resolved, and the systems are fully operational.This incident has been resolved, and the systems are fully operational.

2024-08-27 10:01 Support Ticketing Issue - Related to HubSpot Outage
none
29 mins

This incident has been resolved.This incident has been resolved.

2024-07-09 10:00 MxToolbox Monitoring Notifications Outage
major
0 second

Notifications for MxToolbox Monitoring were not sent between the period of 10:00 am CST on 7/9/24 and 9:30 CST on...

2024-06-25 13:36 Blocklist abuse.ro is publishing false positives.
minor
44 hrs, 42 mins

This incident has been resolved. Abuse.ro was permanently removed from the Blocklist Monitoring service.This incident has been resolved. Abuse.ro was permanently removed from the Blocklist Monitoring service.

2024-03-27 11:43 Delivery Center Navigation Menu Links Issue
minor
50 hrs, 51 mins

This incident has been resolved.This incident has been resolved.

2024-01-26 15:53 Hosted SPF Records and SPF Flattening Issues
major
94 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2024-01-07 11:11 Notification "Verified Low Volume" False Positives
none
460 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2023-11-06 09:29 Monitoring IP Connection Issues - False Positives
minor
390 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2023-10-06 17:29 Monitoring & Mailflow Triggering False Positives
major
18 hrs, 6 mins

The Monitoring & MailFlow False Positive issue has been resolved.The Monitoring & MailFlow False Positive issue has been resolved.

2023-08-31 10:41 Mimecast DMARC Reporting Issues
minor
0 second

Our Team identified the data discrepancy from Mimecast DMARC data, and has installed a fix for this issue. It ha...

2023-06-13 14:47 Degraded Performance and Adding New Delivery Center Domains
minor
2 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2023-06-01 10:23 Yahoo! DMARC Aggregate Data / RUF Reports
minor
292 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2023-05-10 17:07 Inbox Placement reporting "Not Received"
minor
0 second

This incident has been resolved.This incident has been resolved.

2023-02-16 11:51 Issues with DMARC Processing
minor
22 hrs, 21 mins

All DMARC data is updated and processing without issue at this timeAll DMARC data is updated and processing without issue at this time

2023-02-08 15:42 Issues logging in to MXToolBox site
minor
2 hrs, 39 mins

The login issue has been resolved, thank you for your patience.The login issue has been resolved, thank you for your patience.

2023-01-06 10:11 MxToolbox Site Unavailable
major
2 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2022-10-03 08:16 Website offline
critical
2 hrs, 17 mins

The incident has been resolved.The incident has been resolved.

2022-08-29 10:43 Issue with DMARC Processing
none
0 second

We had an issue that started Friday evening that stopped the processing of inbound DMARC reports. This issue has ...

2022-08-22 11:55 DMARC Data in Delivery Center Not Populating
major
46 hrs, 35 mins

This incident has been resolved.This incident has been resolved.

2022-08-15 11:40 SMPT Monitoring & Lookup Service Issues
minor
2 hrs

This incident has been resolved.This incident has been resolved.

2022-08-15 11:29 Support Tickets Not Created
none
3 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2022-08-15 11:27 Mailflow Outage
critical
22 hrs, 40 mins

The Mailflow outage has been resolved. All Mailflow monitors are running as expected.The Mailflow outage has been resolved. All Mailflow monitors are running as expected.

2022-08-14 15:57 [Scheduled] Extended MxToolbox.com & MxToolbox systems maintenance
maintenance
2 mins

The maintenance has been completed. Some performance issues are being resolved but all components are operational...

2022-08-13 10:01 [Scheduled] MxToolbox.com & MxToolbox systems maintenance
maintenance
2 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-07-29 10:38 MxToolbox Service Unavailable
major
33 mins

This incident has been resolved.This incident has been resolved.

2022-07-06 16:39 Issues with some records not resolving
none
546 hrs

This incident has been resolved.This incident has been resolved.

2022-05-20 09:57 Issues logging in to MXToolBox site
major
1 hr, 7 mins

The issue with users unable to log in has now been resolved. We apologize for any inconveniences this may have ca...

2021-12-07 10:22 Amazon Hosting Outage & Login Issues.
critical
11 hrs, 29 mins

This incident has been resolved.This incident has been resolved.

2021-08-13 16:00 [Scheduled] Database maintenance scheduled.
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-12-09 08:11 Database Maintenance
maintenance
1 hr

This incident has been resolved.This incident has been resolved.

2020-12-07 09:39 Alert Emails and Summaries are Down
critical
3 hrs, 21 mins

The issue impacting the sending of summaries and alerts has been resolved. Normal operation has resumed.The issue impacting the sending of summaries and alerts has been resolved. Normal operation has resumed.

2020-09-30 09:30 Mailflow Monitoring Issue
major
4 hrs, 58 mins

This incident has been resolved.This incident has been resolved.

2020-05-27 12:29 Mailflow False Alerts being sent
none
0 second

We transitioned our backend servers and this action may have caused some False alerts to be sent for the Mailflow...

2020-04-20 20:02 [Scheduled] Session manager upgrade
maintenance
19 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-04-17 17:44 Continuing Mailflow Monitor Issues
none
0 second

We had some additional server issues that were causing the mailflow pings (test messages) to not be processed. Th...

2020-04-17 10:13 Mailflow Monitor Processing Issue
none
0 second

We have identified an issue with the way the mailflow tool processes the information for the test messages. This ...

2020-01-31 14:32 MxToolbox temporarily down
critical
30 mins

This incident has been resolved.This incident has been resolved.

2020-01-24 10:59 Mailflow Delay
none
0 second

We were experiencing issues with our Mailflow servers that caused data to be delayed. The data is currently being...

2019-09-19 11:11 Mailflow Monitoring Tool Issues
critical
24 hrs, 4 mins

The Issues affecting Mailflow monitors has been resolved.The Issues affecting Mailflow monitors has been resolved.

2019-08-14 15:30 Mailflow Monitoring Tool is not sending test messages properly
minor
18 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2019-08-08 11:59 Website viewing issues
minor
48 mins

We have resolved the issue that was affecting the user interface when logged in. We apologize for the inconvenien...

2019-06-21 10:15 MXToolBox.com site unavailable
critical
3 hrs, 24 mins

The issue has been resolved now for a couple of hours. Sorry for the inconvenience.The issue has been resolved now for a couple of hours. Sorry for the inconvenience.

2019-06-07 16:01 Partial Mailflow Tool Outage
none
282 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2019-04-11 11:19 Blacklist Lookup offline
minor
22 hrs, 13 mins

The issue with the blacklist lookup was resolved yesterday evening.The issue with the blacklist lookup was resolved yesterday evening.

2019-04-08 10:00 [Scheduled] Mailflow Infrastructure Upgrades
maintenance
96 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-03-28 13:50 Degraded Website Performance
minor
0 second

The issue affecting website performance has been resolved.The issue affecting website performance has been resolved.

2018-12-03 23:30 Mailflow Service Degraded
none
0 second

At approximately 11:30 pm CST the Mailflow Monitoring service became degraded in processing pings. Engineers perf...

2018-11-30 15:08 Mailflow Tool Migration
none
0 second

We have migrated some of the servers that run our Mailflow tool sends/receives to a new hosting provider. You sho...

2018-11-26 11:55 Supertool lookups are returning errors
none
45 hrs, 52 mins

The issue with the Supertool lookups has been resolved. If you are still having issues, please clear your browser...