Current Status: Narvar is UP
We checked the official Narvar status page for updates 3 mins, 57 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-16 21:03 | Issue causing delays in Notify Product | none | 0 second | Dec 16, 21:03:36 GMT+0Investigating - Hello, We're currently experiencing delays with our Notify product aff...read more |
| 2024-12-13 05:00 | Issue causing delays in Notify Product | none | 0 second | Dec 13, 05:00:00 GMT+0Investigating - Hello, We detected an issue with our Notify product. This issue causes...read more |
| 2024-12-11 23:02 | Intermittent Issue with Track Page Carrier Updates | none | 0 second | Dec 11, 23:02:27 GMT+0Investigating - Our teams have identified an intermittent issue affecting the Track Page...read more |
| 2024-10-30 01:00 | Issue with UPS Label Generation | none | 0 second | Oct 30, 01:00:00 GMT+0Resolved - UPS went through a maintenance activity between 9:30 PM EST and \~12:15 AM ES...read more |
| 2024-09-18 04:15 | Issue affecting Track & Notify | none | 0 second | Sep 18, 04:15:41 GMT+0Investigating - We are currently experiencing an outage which may cause delays in order ...read more |
| 2024-09-17 22:17 | Returns Portal Outage | none | 0 second | Sep 17, 22:17:50 GMT+0Investigating - Hello, We are experiencing a service interruption with the returns port...read more |
| 2024-09-06 02:00 | Upcoming System Maintenance - Thursday, September 5, 7:00 PM PDT | none | 0 second | Sep 6, 02:00:00 GMT+0Identified - As part of our infrastructure updates, we recently requested the whitelistin...read more |
| 2024-08-11 01:00 | Scheduled Maintenance - 08.10.24 at 6PM PDT | none | 0 second | Aug 11, 01:00:00 GMT+0Identified - We want to make you aware that this Saturday (8/10) at 6:00 PM PDT, there w...read more |
| 2024-07-17 12:42 | Shopify Returns Outage: Resolved | none | 0 second | Jul 17, 12:42:00 GMT+0Resolved - We experienced an issue at our end which impacted Shopify returns and Narvar ...read more |
| 2024-07-15 12:52 | Issues with Returns and Exchanges for Shopify | none | 0 second | Jul 15, 12:52:00 GMT+0Resolved - Hello, On Friday, we deployed a temporary fix for an issue with the Shopify ...read more |
| 2024-07-09 23:04 | Returns Portal Outage | none | 0 second | Jul 9, 23:04:16 GMT+0Investigating - Hello, we are currently experiencing an issue with the Narvar Returns por...read more |
| 2024-06-13 14:45 | Issues with Returns and Exchanges for Shopify | none | 0 second | Jun 13, 14:45:00 GMT+0Resolved - ```markdown Hello, We experienced an issue with our Narvar returns and excha...read more |
| 2024-05-07 16:57 | Issues with Returns and Exchanges for Shopify | none | 0 second | May 7, 16:57:34 GMT+0Investigating - Hello, We are currently experiencing an issue with the Narvar Returns...read more |
| 2024-05-06 19:32 | USPS Label and Address API Outage | none | 0 second | May 6, 19:32:45 GMT+0Investigating - Hello, USPS is experiencing an outage with their label and address ...read more |
| 2024-01-20 03:48 | Issue with USPS Printerless Label Generation | none | 0 second | Jan 20, 03:48:36 GMT+0Monitoring - Hello, USPS is currently experiencing an issue with their Label Broker ser...read more |
| 2024-01-19 15:32 | Issue related to returns reporting | none | 0 second | Jan 19, 15:32:48 GMT+0Monitoring - Hello, We experienced an issue with our returns data tables which impacts...read more |
| 2023-12-19 19:14 | Issue with Fedex Printerless Returns | none | 0 second | Dec 19, 19:14:52 GMT+0Investigating - Hello, We are currently observing an outage at Fedex that is affecting ...read more |
| 2023-12-06 21:05 | canadapost | none | 0 second | Dec 6, 21:05:14 GMT+0Investigating - Hello, We would like to inform you that we are currently experiencing a ...read more |
| 2023-11-29 00:42 | Delay in Return Notifications | none | 0 second | Nov 29, 00:42:55 GMT+0Investigating - Hello, We would like to inform you that we are currently experiencing a...read more |
| 2023-11-24 17:20 | Issues with Returns and Exchanges for Shopify | none | 0 second | Nov 24, 17:20:40 GMT+0Investigating - Hello, We are currently experiencing an issue with the Narvar Returns a...read more |
| 2023-11-17 17:31 | Email Delivery Issues for iCloud Email Addresses | none | 0 second | Nov 17, 17:31:15 GMT+0Investigating - Hello, We would like to inform you that we are currently experiencing an...read more |
| 2023-11-14 19:46 | Issue with USPS Tracking API | none | 0 second | Nov 14, 19:46:36 GMT+0Investigating - Hello, USPS tracking APIs are experiencing an issue and are currently u...read more |
| 2023-11-09 00:37 | Narvar Return Submit Issues | none | 0 second | Nov 9, 00:37:07 GMT+0Identified - Hello, We are currently observing an operational issue that is causing issu...read more |
| 2023-11-04 18:58 | Delay with track page updates and notification sends | none | 0 second | Nov 4, 18:58:57 GMT+0Investigating - Hello, We are currently observing an operational issue with one of our s...read more |
| 2023-09-12 23:51 | Issue With Return Submission for Self, Keep the Item, and Return to Store Methods | none | 0 second | Sep 12, 23:51:32 GMT+0Resolved - Hello, We would like to inform you that the issue where customers are experi...read more |
| 2023-09-01 19:04 | Canada Post: Return Submission Failures | none | 0 second | Sep 1, 19:04:39 GMT+0Investigating - Hello, We are currently observing return submission failures with carrie...read more |
| 2023-08-21 20:16 | FedEx: Intermittent Return Label Generation Failures | none | 0 second | Aug 21, 23:36:38 GMT+0Investigating - Hello, We are still observing intermittent Return Label Generation fail...read more |
| 2023-07-31 17:38 | Delay in Track, emails, reporting and return label generation | none | 0 second | Jul 31, 17:38:49 GMT+0Investigating - Hello, We are currently observing an operational issue with our Generic...read more |
| 2023-07-28 22:16 | Issue with Shopify Returns Portal Due to Maintenance | none | 0 second | Jul 28, 22:16:24 GMT+0Identified - Hello, Our engineering team is currently running maintenance on the Shopify...read more |
| 2023-07-28 22:00 | Shopify Returns Portal Maintenance | none | 0 second | Jul 29, 03:19:47 GMT+0Completed - Hello, We would like to inform you that the maintenance on the Shopify Retur...read more |
| 2023-07-20 18:44 | Increased load time on Track pages and delay in notification sends, Partnerships order processing | none | 0 second | Jul 20, 23:53:20 GMT+0Resolved - Hello, We would like to inform you that we have resolved the issue that was ...read more |
| 2023-07-18 07:54 | DHL-Germany Return Label Generation Failure | none | 0 second | Jul 18, 07:54:45 GMT+0Investigating - Hello, We are currently observing 100% return label generation failure w...read more |
| 2023-07-11 13:39 | Increased load time on track page and delay in notification sends | none | 0 second | Jul 11, 13:39:17 GMT+0Identified - Hello, We are currently observing an operational issue with one of our sys...read more |
| 2023-07-07 00:37 | Issue with Mail Return Drop-Off Locations | none | 0 second | Jul 7, 02:34:51 GMT+0Resolved - Hello, We would like to inform you that the issue with our return locations s...read more |
| 2023-07-01 07:00 | Support Contact Changes | none | 0 second | Jun 27, 12:00:11 GMT+0Identified - Reminder, starting July 1st, 2023, Narvar will discontinue support via our ...read more |
| 2023-06-29 18:36 | Delays With Return Emails and RMA API Events | none | 0 second | Jun 29, 18:36:49 GMT+0Investigating - Hello, We are currently observing delays with return emails and RMA API...read more |
| 2023-06-04 10:01 | Canada Post: Return Label Generation Failures | none | 0 second | Jun 4, 10:01:19 GMT+0Investigating - Hello, We are currently observing return label generation failure with c...read more |
| 2023-06-01 21:13 | Canada Post: Return Label Generation Failures | none | 0 second | Jun 1, 21:13:37 GMT+0Investigating - Hello, We are currently observing 100% return label generation failure wi...read more |
| 2023-05-17 18:48 | Issue with UPS Return Drop-Off Locations | none | 0 second | May 17, 18:48:57 GMT+0Investigating - Hello, We are currently observing an issue with UPS drop-off locations....read more |
| 2023-04-30 11:39 | Canada Post Service Disruption for Returns | none | 0 second | Apr 30, 11:39:46 GMT+0Investigating - Hello, We are currently observing an issue generating return labels f...read more |
| 2023-04-20 07:43 | Canada Post Service Disruption for Returns | none | 0 second | Apr 20, 07:43:18 GMT+0Investigating - Hello, We are currently observing an issue generating return labels f...read more |
| 2023-04-16 04:00 | FedEx Scheduled Maintenance | none | 0 second | Apr 16, 04:00:00 GMT+0Identified - Hello, FedEx will be performing scheduled maintenance between Saturday,...read more |
| 2022-09-24 01:00 | Scheduled Maintenance: USPS Label Broker® Outage | none | 0 second | Sep 24, 01:00:00 GMT+0Identified - Hello, USPS will be performing scheduled maintenance beginning Friday, S...read more |
| 2022-07-09 01:00 | Scheduled Maintenance: USPS Label Broker® database upgrade | none | 0 second | Jul 9, 01:00:00 GMT+0Identified - Hello, USPS will be performing scheduled maintenance beginning Friday, Ju...read more |
| 2022-01-24 01:00 | USPS Scheduled Maintenance, January 23rd | none | 0 second | Jan 24, 01:00:00 GMT+0Completed - Hello, USPS will be performing a scheduled maintenance beginning Sunday Jan...read more |