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We checked the official neon status page for updates 28 seconds ago.

Past neon Incidents

Source: Official neon status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-04-26 15:53 Maintenance: Status Page Migration Maintenance Scheduled
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Status: ScheduledStatus: Scheduled Scheduled Start Time: 29/04/2024 08:00 UTC Estimated Completion Time: 1 hour...

2024-04-16 20:49 Console UI unavailable for 15m
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-03-19 08:36 Databases unavailable for a small number of users (27) in us-east-2
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Status: ResolvedThe underlying Kubernetes node experienced an issue, which has been resolved after scaling down t...

2024-03-08 16:00 Login flow returns 503
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Status: ResolvedLogin flow works now. No impact on authenticated users and database connectivity.Affected compone...

2024-03-05 15:18 partial 5min outage in us-east-2
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Status: ResolvedThe incident symptoms have been resolved. We are have multiple hypotheses for the root cause and...

2024-02-22 16:01 Failing start_compute for some projects in eu-central-1
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-02-21 15:56 Issues with compute operations in ap-southeast-1
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-02-21 15:32 Experiencing compute issue in ap-southeast-1, ap-southeast-2, il-central-1
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-02-11 19:50 Problems with login to the Neon Console for the users with multiple social accounts associated with ...
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-02-03 15:40 console.neon.tech load balancer issue.
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-01-31 15:44 Partial storage outage in Israel (Tel Aviv)
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2024-01-22 13:14 New connections not working for some ap-southeast-1 projects
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Status: ResolvedThe release was rolled back, the incidient is resolvedAffected components Da...

2024-01-09 18:56 Experiencing compute issue in eu-central-1
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Status: ResolvedThis issue occurred because of a rollback in the console deployment, leading to an authentication...

2024-01-08 16:14 Issues with computes endpoints in eu-central-1.
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-12-13 12:39 Increased console and control plane API latency-Minor
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-12-09 12:28 Stuck projects-Minor
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-30 23:51 Stuck projects in us-east-2
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-28 13:31 unbound-io-affecting-k8s-node
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Status: ResolvedA high IO demand from a tenant caused around 200 projects on the same k8s node to get stuck, prev...

2023-11-16 11:04 Issues with compute start on us-east-2-Major
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-16 02:20 Issues with compute starts in eu-central-1-Major
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-16 00:14 Issues with compute starts in us-west-Low
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-16 00:11 Issues with compute starts in us-east-2-Low
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-14 23:21 Issues with compute starts in eu-central-1
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-11-01 14:26 Issues connecting to inactive endpoints
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Status: ResolvedWe fixed the configuration error preventing users from connecting to inactive endpoints. Please a...

2023-10-27 15:11 Console and public API timeouts -Critical
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-10-26 17:36 Issues with connections to pooled endpoints
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Status: ResolvedAnalysis of the underlying problem available in this github issue: https://github.com/prisma/pris...

2023-10-24 17:18 Console returns 503
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Status: ResolvedThe incident has been resolved, console is back online.Affected components D...

2023-10-18 14:33 Increased startup latencies in ap-southeast-1 (p90 is 6-7.5 seconds)
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Status: ResolvedThe incident has been successfully resolved, and normal latencies are restored in the affected re...

2023-10-14 21:42 Increased latencies in Console API
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-09-26 17:28 Console Performance Degradation
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Status: ResolvedThe incident has been resolved. The primary cause of this issue was a sudden spike in user activ...

2023-09-21 18:47 Neon Console is slow to respond
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Status: ResolvedThis incident has been resolved.Affected components Database Operations (Ope...

2023-09-20 17:49 Read-only nodes fail to start
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Status: ResolvedThis incident has been resolved.Affected components Database Operations (Ope...

2023-09-14 17:00 failing operations in eu-central-1
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Status: ResolvedThis incident has been resolved.Affected components Database Operations (Ope...

2023-09-11 00:32 Issues with compute instances in us-east-2
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Status: ResolvedThe incident has been successfully resolved, and normal operations have been restored to all affe...

2023-09-06 13:58 Console is down
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Status: ResolvedThis incident has been resolved. We'll be sharing a postmortem in the coming days, once we've gat...

2023-09-05 21:10 Small percentage of VM-based experiencing problems during database start
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Status: ResolvedThis incident has been resolved.Affected components Database Connectivity (O...

2023-08-30 14:05 A subset of compute nodes in the us-east-1 region is experiencing increased cold start times.
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Status: ResolvedFix was deployed to all regions and this incident has been resolved.Affected components ...

2023-08-25 16:20 Some computes stuck during the suspend in us-east-2
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Status: ResolvedFrom Aug 25th, 2023 04:20 PM UTC till Aug 25th, 2023 04:36 PM UTC, a few compute endpoints where ...

2023-08-24 10:59 Some computes stuck during the suspend in us-east-2
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Status: ResolvedWe'd like to inform you that we encountered an issue while publishing an incident report. Unfortu...

2023-08-19 18:58 Some computes stuck during the suspend in us-east-2
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Status: ResolvedThe incident has now been resolved. An EC2 node within our Kubernetes cluster experienced an iss...

2023-08-07 12:36 pageserver instance maintenance (us-west-2) due to EC2 hardware degradation
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Status: ResolvedThis incident has been resolved. All projects were successfully migrated from affected pageserver...

2023-07-15 15:57 Maintenance: Forced Restart of a Subset of Compute Instances
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Status: CompleteMaintenance has completed successfully. Thank you for your understanding.Affected components ...

2023-06-30 19:36 Database connection issues in `us-east-2`
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Status: ResolvedThis incident has been resolved.Affected components Database Operations (Ope...

2023-06-14 21:29 Increased cold start latency in us-west-2
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Status: ResolvedThis incident has been resolved. We moved away most of the load in this region and compute start ...

2023-06-10 17:38 ec2 instance disk falure in us-west-2, migrating projects to another pageserver
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Status: ResolvedThis incident has been resolved. All components are operational. No user data has been lost durin...

2023-05-31 10:45 Ongoing incident in eu-central-1
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Status: ResolvedThis incident has been resolved.Affected components Console and API requests...

2023-05-17 17:50 15 VM-based computes became unavailable
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Status: ResolvedThe issue resolved itself after 30 minutes.Affected components Database Oper...

2023-04-14 17:16 Problems with VM-based instances
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Status: ResolvedThis incident has been resolved.Affected components Database Connectivity (O...

2023-04-02 00:32 Compute start SLO
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Status: ResolvedThis incident has been resolved.Affected components Database Operations (Ope...

2023-04-02 00:22 Compute start SLO
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Status: ResolvedThis incident has been resolved.Affected components Console and API requests...