Current Status: Nexcess is UP
We checked the official Nexcess status page for updates 4 mins, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-01 10:37 | DNS Service Disruption | minor | 3 hrs, 2 mins | The DNS propagation issue has been fully resolved. All services should now be functioning as expected. Thank you ...read more |
| 2025-03-26 22:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-26 04:00 | [Scheduled] jarvis01-kvm85.p01s02.lan3.us-midwest-2.lwinternal.com | DIMM Replacement | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 16:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2, NL-West | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 13:45 | [Scheduled] Emergency maintenance cloudhost-67388.au-south-1.nxcli.net | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 13:41 | [Scheduled] Emergency maintenance cloudhost-67388.au-south-1.nxcli.net | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-03-18 15:50 | [Scheduled] Emergency maintenance cloudhost-67388.au-south-1.nxcli.net | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-16 08:45 | DDoS Attack on Cloudhost-12685543-nl-west-1-nxcli-net | minor | 32 hrs, 40 mins | ffff |
| 2025-03-15 08:57 | DDoS Attack on cloudhost-3835690.uk-south-2.nxcli.net | minor | 49 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 15:02 | DDoS Attack on cloudhost-119113.us-west-1 | minor | 165 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 22:00 | [Scheduled] Emergency maintenance on obp1-25 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 11:32 | [Scheduled] Emergency maintenance cloudhost-118416.au-south-1.nxcli.net, | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 11:32 | Emergency maintenance on - cloudhost-118416.au-south-1.nxcli.net | none | 5 mins | This incident has been resolvedThis incident has been resolved |
| 2025-03-04 06:30 | [Scheduled] Live Chat System Upgrade | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-03 09:47 | Issue with Backup restore on Nexcess portal | minor | 9 hrs, 3 mins | Our 3rd party vendor has confirmed the backup issue is resolved. At this time we do not have information on the ...read more |
| 2025-02-26 16:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-26 04:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 17:00 | [Scheduled] Scheduled Network Maintenance, US-West-1, AU-South-1 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 13:33 | Support phone Issues | minor | 6 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 03:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-Midwest-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 17:49 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 08:16 | Degraded Network Performance on us-west-1 region | minor | 52 mins | All systems are stable and this incident is resolved at this time. If you have any further questions or concerns,...read more |
| 2025-02-11 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-06 07:00 | Temporary Service Disruption - Chat and Ticketing Systems | minor | 5 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-05 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 16:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2, NL-West-1, AU-S... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 04:58 | Nexcess Client portal Down | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-05 04:00 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, US-Midwest-1, US-West-1 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-29 16:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-28 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 16:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 13:56 | Network Service Interruption, US-Midwest-2 | none | 1 hr, 48 mins | This incident has been resolvedThis incident has been resolved |
| 2025-01-16 04:56 | DDOS Attack on cloudhost-1913335.nl-west-1.nxcli.net | none | 10 hrs, 4 mins | This incident has been resolved. If you have any questions or need assistance, please contact our support team v...read more |
| 2025-01-15 04:44 | Container Service is affected. | minor | 4 hrs, 8 mins | This incident has been resolved. If you have any questions or need assistance, please feel free to contact our s...read more |
| 2025-01-14 22:00 | [Scheduled] Server Relocations, US-Midwest-1 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 04:30 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-Midwest-2, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-11 10:41 | DDOS on Network causing 503 errors | major | 10 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-08 09:44 | Network Service Interruption, AU-South-1 | major | 6 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-26 10:00 | [Scheduled] Visual Comparison offline for Black Friday/Cyber Monday Period | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-18 05:25 | my.nexcess.net portal/login Issue | minor | 7 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 11:42 | Nexcess Outage | none | 25 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 00:58 | Subset of cloudhosts Down | US-midwest2 | none | 4 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-04 00:48 | Client portal down | none | 7 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-01 19:58 | Maintenance Reboot on KVM Host | none | 24 hrs, 49 mins | The parent KVM has remained stable and has encountered no further issues. Our engineers do not expect this to be ...read more |
| 2024-11-27 20:00 | [Scheduled] Emergency Maintenance, Single Physical Server, US-Midwest-1 | maintenance | 0 second | Nexcess Systems Engineers have resolved the issue. This maintenance is canceled.Nexcess Systems Engineers have resolved the issue. This maintenance is canceled. |
| 2024-11-19 04:15 | [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-18 21:00 | [Scheduled] Power Redundant DC Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-17 08:55 | Chat Functionality Impacted | minor | 1 hr, 31 mins | This issue is now resolved. Our LiveChat is functioning as expected at this time.This issue is now resolved. Our LiveChat is functioning as expected at this time. |