Nexcess Status

Is Nexcess down?

Current Status: Nexcess is UP

We checked the official Nexcess status page for updates 4 mins, 6 seconds ago.

Past Nexcess Incidents

Source: Official Nexcess status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-26 10:00 [Scheduled] Visual Comparison offline for Black Friday/Cyber Monday Period
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-18 05:25 my.nexcess.net portal/login Issue
minor
7 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-12-11 11:42 Nexcess Outage
none
25 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-12-06 00:58 Subset of cloudhosts Down | US-midwest2
none
4 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2024-12-04 00:48 Client portal down
none
7 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2024-12-01 19:58 Maintenance Reboot on KVM Host
none
24 hrs, 49 mins

The parent KVM has remained stable and has encountered no further issues. Our engineers do not expect this to be ...

2024-11-27 20:00 [Scheduled] Emergency Maintenance, Single Physical Server, US-Midwest-1
maintenance
0 second

Nexcess Systems Engineers have resolved the issue. This maintenance is canceled.Nexcess Systems Engineers have resolved the issue. This maintenance is canceled.

2024-11-19 04:15 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-18 21:00 [Scheduled] Power Redundant DC Maintenance
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-17 08:55 Chat Functionality Impacted
minor
1 hr, 31 mins

This issue is now resolved. Our LiveChat is functioning as expected at this time.This issue is now resolved. Our LiveChat is functioning as expected at this time.

2024-11-12 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-11 11:28 Network Service Interruption, us-midwest-2
major
1 hr, 53 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 00:50 Two Cloudhosts Down
major
1 hr, 16 mins

This incident has been resolved, and all services are now back online. Thank you for your patience as we worked t...

2024-11-06 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-05 01:00 [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-Midwest-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-02 04:00 [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-01 04:00 [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-30 23:40 Multiple cloudhosts down | us-midwest2
major
1 hr, 41 mins

Our Engineering team has resolved this issue, and services are now functioning as expected.Our Engineering team has resolved this issue, and services are now functioning as expected.

2024-10-30 02:55 Service Disruptions in Midwest-2 Data Centre
major
0 second

We haven't observed any issues since the fix was implemented. Thank you for your patience as our team worked to r...

2024-10-29 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 06:03 Service Interruption - cloudhost-5999853.us-midwest-2.nxcli.net
major
5 hrs, 1 min

We haven't observed any issues since the fix was implemented. Thank you for your patience as our team worked to r...

2024-10-22 04:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-17 06:46 DNS Service Disruption
major
297 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-10-16 16:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2, NL-West-1, AU-S...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-16 04:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, US-Midwest-1, US-West-1
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-15 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-15 06:48 DNS Service Disruption
major
25 hrs, 19 mins

The DNS service is stable and this incident has been resolved.The DNS service is stable and this incident has been resolved.

2024-10-09 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-09 07:01 DNS Service Disruption
minor
3 hrs, 10 mins

We haven't observed any issues since the fix was implemented. Thank you for your patience as our team worked to ...

2024-10-07 16:09 my.nexcess.net Intermittent Loading Issues
none
10 mins

This issue is now resolved. There have been no further loading issues for my.nexcess.net.This issue is now resolved. There have been no further loading issues for my.nexcess.net.

2024-10-02 16:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, UK-South-2, NL-West-1, AU-S...
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-02 04:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, Containerhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-01 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-27 02:41 Nexcess Chat
none
2 hrs, 1 min

The issue with our chat system has been resolved, and all systems are now operating normally. The root cause was ...

2024-09-25 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-24 16:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, NL-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-24 04:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-18 17:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-18 04:30 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-17 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-11 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-10 16:30 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-10 04:00 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-Midwest-1, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-04 17:30 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, UK-South-2, AU-South-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-04 06:12 Service Interruption Affecting a Subset of Cloudhost, us-midwest-2
major
3 hrs, 12 mins

All services are stable and the incident is resolved at this time. If you are still experiencing any service imp...

2024-09-04 04:30 [Scheduled] Scheduled Maintenance, Subset of Cloudhosts, US-West-1
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-31 04:36 [Scheduled] Emergency Maintenance, Subset of Cloudhosts, US-West-2
maintenance
51 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-27 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-21 22:00 [Scheduled] Server Relocations, US-Midwest-1
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.