Current Status: Ngrok is UP
We checked the official Ngrok status page for updates 3 mins, 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-15 04:41 | Traffic Inspector and Events are delayed | minor | 24 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-14 17:32 | Sites unavailable | critical | 5 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 02:12 | Customers receiving 3200 errors and inaccessible endpoints | minor | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 21:15 | Intermittent connectivity issues | minor | 1 hr | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 20:06 | Dashboard SSO logins are failing | major | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-10 23:02 | Unable to upgrade to pro or enterprise plans | major | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-09 16:20 | Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses | major | 2 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-27 01:35 | Dashboard failures: Billing Page and Account Creation down | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 18:11 | Intermittent service outages in the past 12 hours | none | 7 hrs, 38 mins | The fix has been confirmed and the issue is now resolved.The fix has been confirmed and the issue is now resolved. |
| 2024-10-15 17:31 | New endpoints failing to start in all regions | major | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-26 17:21 | Partial outage in EU for endpoint connections | minor | 48 mins | This incident has been resolvedThis incident has been resolved |
| 2024-08-01 22:00 | [Scheduled] Database Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-26 19:34 | Delayed certificate provisioning for wildcard domains created in the last two days | minor | 4 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-26 16:37 | IPv6 Network Connection Issues | minor | 2 hrs, 46 mins | The incident has been resolved and connections are working as expected.The incident has been resolved and connections are working as expected. |
| 2024-07-17 14:32 | Agents experiencing tunnel connection errors | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-13 16:18 | Some accounts getting suspended without warning | minor | 93 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 17:39 | Degraded service in the EU region | minor | 1 hr, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-10 19:04 | Investigating networking disruption to our documentation and front page | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-17 23:10 | Intermittent request failures in eu and us regions | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-18 20:53 | JP region degraded state | minor | 1 hr, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-07 16:25 | `jp` region is down for new tunnel starts and endpoint configuration changes | major | 55 mins | We are fully recovered in `jp`.We are fully recovered in `jp`. |
| 2024-02-08 20:34 | `jp` region experiencing degraded tunnel start errors | minor | 34 mins | An issue with pod resources and deploys caused intermittent failures for some new tunnels. This issue is now res...read more |
| 2024-02-07 21:34 | `ap` region degraded | minor | 2 hrs, 32 mins | After monitoring, we believe this issue to be resolved. Please reach out to our support team if you continue to s...read more |
| 2024-02-07 19:43 | OAuth, OIDC, and SAML modules for Edges degraded | major | 26 mins | The system should be recovered for all users.The system should be recovered for all users. |
| 2024-02-02 05:36 | Intermittent errors affecting ngrok services in US | minor | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 04:44 | Errors in US region | major | 33 mins | The `us` region is recovered and dashboard is back to working. If you continue to see issues please contact suppo...read more |
| 2024-01-26 23:09 | Unable to start new tunnels - all regions affected | critical | 50 mins | Service is restored in all regions and the incident is resolved.Service is restored in all regions and the incident is resolved. |
| 2024-01-11 12:24 | Agent connection failures in US | major | 3 hrs, 15 mins | We are no longer seeing customer impact for this incident.We are no longer seeing customer impact for this incident. |
| 2024-01-03 17:32 | Intermittent Errors in AP, AU, IN, JP, and SA regions | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-25 14:30 | ngrok.com and api down due to DDOS | none | 0 second | The ngrok.com website and our `api` were impacted by a DDOS attack from approximately 06:50 AM until 09:45 AM Pac...read more |
| 2023-12-21 20:47 | dashboard.ngrok.com is degraded with some state not displaying | minor | 48 mins | The ngrok dashboard is operational again. Customers should no longer see issues.The ngrok dashboard is operational again. Customers should no longer see issues. |
| 2023-11-07 11:51 | ngrok.dev resolving to incorrect name servers | major | 9 hrs, 55 mins | We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered.We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered. |
| 2023-11-03 01:50 | Tunnel disconnects and start failures in au and eu | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-01 18:20 | Partial ap outage | minor | 1 hr, 1 min | Networking disruptions caused some services to fall behind on data replication. Existing endpoints and agent conn...read more |
| 2023-09-11 16:46 | False positive on McAfee for windows binary | minor | 24 hrs, 30 mins | We have worked with McAfee to remove the block on ngrok executables. Customers should no longer see an issue with...read more |
| 2023-09-11 15:30 | Events in us-cal-1 are delayed or failing to process | minor | 5 hrs, 3 mins | The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1.The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1. |
| 2023-09-08 00:20 | General service disruption affecting SA | none | 18 mins | This incident has been resolvedThis incident has been resolved |
| 2023-09-07 00:05 | ngrok.com returning permanent redirect | none | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-30 02:01 | [Scheduled] Routine controlplane maintenance | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-16 23:01 | Network connectivity issues affect high traffic customers | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-15 17:57 | Some Tunnel Restarts Break Endpoints | minor | 5 hrs, 46 mins | The fix is now rolled out to all regions, and our team has confirmed we are seeing no more instances of the issue...read more |
| 2023-08-09 19:25 | New tunnel starts in `jp` failing intermittently | minor | 34 mins | We see a full recovery of `jp` and believe this is resolved. Please reach out to our support team if you still se...read more |
| 2023-08-02 15:42 | Some endpoints with certificates seeing 3200 errors | major | 1 hr, 20 mins | This incident should be resolved for all customers in all regions. Please let our support team know if you see an...read more |
| 2023-07-13 16:28 | Investigating an issue with global routing to the sa region | minor | 22 mins | The sa region is back to healthy.The sa region is back to healthy. |
| 2023-06-29 21:16 | ngrok fallback certs being served for regional domains outside the region | minor | 1 hr, 34 mins | We believe this issue to be resolved for all customers.We believe this issue to be resolved for all customers. |
| 2023-06-13 22:33 | Failed DNS change causing global outage | critical | 20 mins | Rollback complete and customers should no longer see impact.Rollback complete and customers should no longer see impact. |
| 2023-05-16 02:17 | Tunnel Sessions cannot be stopped via API in JP | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 22:54 | New tunnels cannot be started in the India (in) region | major | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-26 14:52 | General Service Disruption | major | 7 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-03 16:20 | Globally degraded availability | none | 20 mins | Global recovery confirmed.Global recovery confirmed. |