Current Status: No-IP is UP
We checked the official No-IP status page for updates 4 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-20 07:26 | Delays Processing DNS Updates and Record Creation | minor | 3 hrs, 8 mins | This incident is resolved and all systems are operational.This incident is resolved and all systems are operational. |
| 2024-09-26 07:31 | Service Degradation Affecting Multiple No-IP Properties and Services | critical | 3 hrs, 34 mins | This incident is resolved. All systems are operational.This incident is resolved. All systems are operational. |
| 2024-09-17 12:17 | POP3/IMAP Webmail Login, Mail Client Connection | minor | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-17 08:36 | Elevated Decline Rates For New Payment Methods | minor | 28 hrs, 11 mins | Our payment processor, Braintree has resolved the issue that caused all new Visa and Mastercard payment methods t...read more |
| 2024-06-10 13:31 | File not found when loading noip.com | minor | 1 hr, 17 mins | This incident is resolved and all systems are operational.This incident is resolved and all systems are operational. |
| 2024-04-22 08:48 | Degraded phone support: Zendesk Outage | minor | 6 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-03 11:05 | Service outage: Dynupdate | critical | 4 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-21 08:06 | Connection failures with Dynamic Update API | minor | 6 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-30 14:55 | Dynamic Updates Failing to Update | minor | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-19 06:48 | Hostnames on webhop.me failing to resolve | minor | 33 mins | The issue affecting hostanmes on webhop.me has been resolved. As DNS is cached, customers with hostnames on webho...read more |
| 2023-07-03 06:37 | Delays Processing Dynamic DNS Updates | minor | 13 hrs, 16 mins | We have observed stabilization processing Dynamic DNS updates from our queue. All systems are operational at thi...read more |
| 2023-06-02 07:40 | Intermittent performance issues on noip.com | minor | 1 hr, 57 mins | We have implemented a fix for the issue that was affecting one of our web servers. All systems are operational.We have implemented a fix for the issue that was affecting one of our web servers. All systems are operational. |
| 2023-06-01 15:07 | Degraded performance on noip.com | minor | 29 mins | We have mitigated the issue affecting performance on noip.com. All systems are operational.We have mitigated the issue affecting performance on noip.com. All systems are operational. |
| 2023-06-01 08:30 | 500 Errors on noip.com | minor | 2 hrs, 10 mins | The website is now stable and all systems are operational.The website is now stable and all systems are operational. |
| 2023-05-18 11:00 | [Scheduled] No-IP Schedule Maintenance of Basic and Advanced Monitoring | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-16 15:12 | Delays Issuing New SSL Certificates | minor | 2 hrs, 12 mins | All impacted SSL requests have processed and validated. All systems are operational.All impacted SSL requests have processed and validated. All systems are operational. |
| 2023-03-14 09:17 | Impacted Services for POP3 and IMAP Email Services | none | 359 hrs, 52 mins | The issue preventing email users from logging into webmail has been identified and resolved.The issue preventing email users from logging into webmail has been identified and resolved. |
| 2023-03-13 12:00 | Planned Maintenance - All Hosted Email Services | none | 0 second | No-IP's hosted email vendor will be undergoing scheduled maintenance. During this maintenance customers may exper...read more |
| 2023-01-26 21:00 | [Scheduled] Planned Maintenance - All Hosted Email Services | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-11 00:19 | System Emails and Transactions | none | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-04 14:36 | NoIP.com Website Inaccessible | critical | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-05 19:47 | Connection failures with dynupdate service | major | 43 mins | We have mitigated the disruption to dynupdate and all systems are operational at this time.We have mitigated the disruption to dynupdate and all systems are operational at this time. |
| 2022-08-21 06:41 | Website and DNS updates unavailable | major | 2 hrs, 29 mins | We have resolved the issue impacting noip.com. After investigation, DNS updates were not impacted. All systems ar...read more |
| 2022-08-13 16:48 | Email login and access issues | minor | 15 hrs, 9 mins | The issue has now been resolved.The issue has now been resolved. |
| 2022-07-20 13:45 | Gateway Errors when attempting to purchase | major | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-13 10:31 | Hopto.org Not Resolving | critical | 3 hrs, 15 mins | This incident has been resolved and all hostnames on hopto.org and redirect hostnames are now resolving.This incident has been resolved and all hostnames on hopto.org and redirect hostnames are now resolving. |
| 2022-04-19 10:33 | Login and Sign-Up Failure | critical | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-12 20:22 | Alternate-port SMTP, and mail1.no-ip.com unavailable | maintenance | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-12 19:01 | [Scheduled] Upgrade of Email Services, Router configuration | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-28 08:53 | Degraded phone and ticket support: Zendesk outage | minor | 57 mins | Our 3rd party support provider, Zendesk has resolved the incident affecting No-IP phone and ticket support. We a...read more |
| 2022-03-02 11:07 | Impacted Services for POP3 and IMAP Email Services | minor | 40 mins | Our third party email vendor has identified and resolved the issue. All POP3 and IMAP services have been restore...read more |
| 2022-02-17 07:51 | Website and Account Management Reporting Intermittent 502 Errors | minor | 3 hrs, 6 mins | The system has been stable for the last two hours. We are considering this issue resolved.The system has been stable for the last two hours. We are considering this issue resolved. |
| 2022-02-08 08:46 | Degraded Database Performance Affecting Dynupdate API | minor | 23 hrs, 12 mins | We have not seen any additional errors since we implemented the fix. The issue has been resolved all systems are ...read more |
| 2022-01-25 09:51 | Degraded Database Performance Affecting Dynupdate API and our Website | minor | 24 hrs, 47 mins | The issues affecting our database performance have been resolved and all systems are operational.The issues affecting our database performance have been resolved and all systems are operational. |
| 2021-12-09 06:54 | Resolution issues with web redirects | minor | 38 mins | This issue is now resolved. We have confirmed that web redirects are now fully operational.This issue is now resolved. We have confirmed that web redirects are now fully operational. |
| 2021-12-08 16:31 | [Scheduled] No-IP.com Website Maintenance | maintenance | 58 mins | The scheduled maintenance is completed and we have verified that all systems are operational.The scheduled maintenance is completed and we have verified that all systems are operational. |
| 2021-10-05 13:46 | Degradation of Hosted Email Services | minor | 18 mins | The issue has been resolved and all services are fully operational.The issue has been resolved and all services are fully operational. |
| 2021-10-01 13:08 | Email login and access issues | minor | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 07:57 | Intermittent Errors Loading No-IP | major | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-15 09:02 | Issues loading noip.com | minor | 2 hrs, 22 mins | The measures put in place to mitigate impacts to our networks from abusive IPs have resolved the issues loading n...read more |
| 2021-07-15 07:19 | Issues with receiving mail today it’s Mail Reflector service | minor | 4 hrs, 2 mins | We have identified the issue impacting the Mail Reflector service. All mail being held has started to flow again....read more |
| 2021-07-13 21:02 | Issues reported with 3rd party transactional email provider | minor | 15 mins | SendGrid is reporting they have resolved their issues impacting No-IP transactional email mail. All systems are...read more |
| 2021-07-13 19:20 | DNS update delays for Free and Enhanced DNS Services | minor | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-04 11:17 | Issues sending email with Alternate-Port SMTP | minor | 6 mins | This issue causing send failures with Alternate-Port SMTP has been resolved. All systems are operational.This issue causing send failures with Alternate-Port SMTP has been resolved. All systems are operational. |
| 2021-06-15 08:26 | Website DNS Records and Monitoring | major | 6 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-07 09:58 | Delays Validating TrustCor SSL Certificates | minor | 2 hrs, 53 mins | The issue causing validation delays and API failures with TrustCor SSLs have been resolved. All systems are oper...read more |
| 2021-04-29 17:41 | Error message when attempting to send email | minor | 14 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-27 23:00 | [Scheduled] Planned Maintenance on TrustCor Service | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-24 07:24 | Hostnames not resolving on the sytes.net domain | minor | 2 hrs, 41 mins | This issue is now resolved. All systems are operational.This issue is now resolved. All systems are operational. |
| 2021-03-30 07:54 | Issues with Hostname Creation and Updates | major | 38 mins | We have found and resolved the issue. Hostname creation and updates are now fully functional.We have found and resolved the issue. Hostname creation and updates are now fully functional. |