Packagecloud Status

Is packagecloud down?

Current Status: packagecloud is UP

We checked the official packagecloud status page for updates 3 mins, 21 seconds ago.

Past packagecloud Incidents

Source: Official packagecloud status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-01-31 23:51 Website unavailable
none
0 second

Jan 31, 15:51 PSTResolved - The website continues to be available, and we're confident the root cause has been ad...

2024-01-31 13:36 Website unavailable
minor
2 hrs, 15 mins

The website continues to be available, and we're confident the root cause has been addressed.The website continues to be available, and we're confident the root cause has been addressed.

2024-01-31 04:54 Intermittent 50X Errors
none
0 second

Jan 30, 20:54 PSTResolved - This incident has been resolved.Jan 30, 20:09 PSTMonitoring - A fix has been implemen...

2024-01-30 19:45 Intermittent 50X Errors
minor
1 hr, 9 mins

This incident has been resolved.This incident has been resolved.

2023-12-21 20:39 Unable to upload and delete packages via the user interface.
none
0 second

Dec 21, 12:39 PSTResolved - The incident has been resolved.Dec 21, 12:19 PSTInvestigating - We are currently faci...

2023-12-21 12:19 Unable to upload and delete packages via the user interface.
none
20 mins

The incident has been resolved.The incident has been resolved.

2023-11-15 02:11 Extended indexing times
none
0 second

Nov 14, 18:11 PSTResolved - This incident has been resolved.Nov 14, 15:43 PSTInvestigating - We are aware of exte...

2023-11-14 15:43 Extended indexing times
none
2 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2023-01-08 03:05 DB Maintenance Major Version Upgrade
none
0 second

Jan 7, 19:05 PSTCompleted - DB major version migration has completed. All services are back to normal. Thank you...

2023-01-07 18:00 [Scheduled] DB Maintenance Major Version Upgrade
maintenance
1 hr, 5 mins

DB major version migration has completed. All services are back to normal. Thank you for your patience. If you en...

2023-01-01 11:10 DB reboot for parameter changes in preparation for upcoming DB major version upgrade
none
0 second

Jan 1, 03:10 PSTCompleted - DB reboot has completed successfully. All package uploads/downloads should be back t...

2023-01-01 03:09 [Scheduled] DB reboot for parameter changes in preparation for upcoming DB major version upgrade
maintenance
1 min

DB reboot has completed successfully. All package uploads/downloads should be back to normal.DB reboot has completed successfully. All package uploads/downloads should be back to normal.

2022-12-27 04:40 DB minor version upgrade
none
0 second

Dec 26, 20:40 PSTCompleted - The DB minor version upgrade has been successfully completed. Thank you very much fo...

2022-12-26 20:15 [Scheduled] DB minor version upgrade
maintenance
25 mins

The DB minor version upgrade has been successfully completed. Thank you very much for your kind patience.The DB minor version upgrade has been successfully completed. Thank you very much for your kind patience.

2022-12-21 13:01 DB maintenance
none
0 second

Dec 21, 05:01 PSTUpdate - The DB parameters option change has been completed. This will enable us to proceed with...

2022-12-21 04:00 [Scheduled] DB maintenance
maintenance
1 hr, 1 min

The DB parameters option change has been completed. This will enable us to proceed with read token ID range expan...

2022-12-19 17:04 Duplicate entry for certain package uploads
none
0 second

Dec 19, 09:04 PSTResolved - The workaround has resolve the issue of 'Duplicate Error' and repo install script iss...

2022-12-19 02:14 Duplicate entry for certain package uploads
major
6 hrs, 50 mins

The workaround has resolve the issue of 'Duplicate Error' and repo install script issue that affected private rep...

2022-12-15 04:29 Packages uploaders not available to handle upload
none
0 second

Dec 14, 20:29 PSTResolved - This incident has been resolved.Dec 14, 19:18 PSTMonitoring - The base image required...

2022-12-14 18:21 Packages uploaders not available to handle upload
major
2 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2021-12-15 16:16 AWS us-west-1 connectivity issues may impact packagecloud.io
none
0 second

Dec 15, 08:16 PSTResolved - AWS us-west-1 has fully recovered connectivity and any connectivity issues to package...

2021-12-15 07:58 AWS us-west-1 connectivity issues may impact packagecloud.io
minor
18 mins

AWS us-west-1 has fully recovered connectivity and any connectivity issues to packagecloud.io services is fully r...

2021-10-28 12:20 Intermittent 50X Errors
none
0 second

Oct 28, 05:20 PDTResolved - There has not been any 50Xs occurrence alerts nor any customer report in the last 10 ...

2021-10-27 14:15 Intermittent 50X Errors
minor
15 hrs, 5 mins

There has not been any 50Xs occurrence alerts nor any customer report in the last 10 hours. We removed one stat t...

2019-01-26 02:00 Fallout from Maintenance Window
none
0 second

Jan 25, 18:00 PSTResolved - Still monitoring site health as usual, but marking this particular incident as resolv...

2019-01-25 23:00 Schedule maintenance on Jan 25 2019
none
0 second

Jan 25, 15:00 PSTCompleted - The scheduled maintenance has been completed.Jan 25, 12:00 PSTIn progress - Schedule...

2019-01-25 15:04 Fallout from Maintenance Window
minor
2 hrs, 56 mins

Still monitoring site health as usual, but marking this particular incident as resolved.Still monitoring site health as usual, but marking this particular incident as resolved.

2019-01-25 12:00 [Scheduled] Schedule maintenance on Jan 25 2019
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-01-18 23:00 Infrastructure upgrade
none
0 second

Jan 18, 15:00 PSTCompleted - The scheduled maintenance has been completed.Jan 18, 12:00 PSTIn progress - Schedule...

2019-01-18 12:00 [Scheduled] Infrastructure upgrade
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2018-10-19 18:23 Increased Error Rates
none
0 second

Oct 19, 11:23 PDTResolved - The issue has been resolved and the service is operating normally.Oct 19, 11:13 PDTIn...

2018-10-19 11:13 Increased Error Rates
minor
10 mins

The issue has been resolved and the service is operating normally.The issue has been resolved and the service is operating normally.

2018-07-24 19:22 Database Incident
none
0 second

Jul 24, 12:22 PDTResolved - This incident has been resolved.Jul 24, 12:18 PDTMonitoring - A fix has been implemen...

2018-07-24 11:26 Database Incident
critical
56 mins

This incident has been resolved.This incident has been resolved.

2017-11-23 16:22 Degraded Performance
none
0 second

Nov 23, 08:22 PSTResolved - Increased capacity to help with load issues/degraded performanceNov 23, 08:22 PSTResolved - Increased capacity to help with load issues/degraded performance

2017-11-23 08:22 Degraded Performance
none
0 second

Increased capacity to help with load issues/degraded performanceIncreased capacity to help with load issues/degraded performance

2017-09-29 03:53 Increased Load/Timeouts
none
0 second

Sep 28, 20:53 PDTResolved - Capacity has been increased, resolvedSep 28, 20:17 PDTIdentified - Increased load is ...

2017-09-28 20:17 Increased Load/Timeouts
minor
36 mins

Capacity has been increased, resolvedCapacity has been increased, resolved

2017-09-01 18:12 Corrupted Deployment
none
0 second

Sep 1, 11:12 PDTResolved - This incident has been resolved.Sep 1, 11:11 PDTIdentified - The issue has been iden...

2017-09-01 11:11 Corrupted Deployment
major
1 min

This incident has been resolved.This incident has been resolved.

2017-07-14 06:29 Host Down/Unresponsive
none
0 second

Jul 13, 23:29 PDTResolved - Everything is back to normalJul 13, 09:10 PDTMonitoring - Fully failed over, catching...

2017-07-13 08:20 Host Down/Unresponsive
minor
15 hrs, 9 mins

Everything is back to normalEverything is back to normal

2017-01-10 22:18 Degraded S3 Uploads
none
0 second

Jan 10, 14:18 PSTResolved - All affected repositories have been reindexed and uploads appear to be working normal...

2017-01-10 12:56 Degraded S3 Uploads
minor
1 hr, 22 mins

All affected repositories have been reindexed and uploads appear to be working normally.All affected repositories have been reindexed and uploads appear to be working normally.

2016-07-21 18:46 Hardware Failure
none
0 second

Jul 21, 11:46 PDTResolved - Everything is up and running normallyJul 21, 11:40 PDTMonitoring - Failover complete....

2016-07-21 11:32 Hardware Failure
critical
14 mins

Everything is up and running normallyEverything is up and running normally

2016-07-06 19:32 Looking into increased connection timeouts
none
0 second

Jul 6, 12:32 PDTResolved - This incident has been resolved.Jul 6, 12:21 PDTInvestigating - We are currently inv...

2016-07-06 12:21 Looking into increased connection timeouts
critical
11 mins

This incident has been resolved.This incident has been resolved.

2016-05-23 21:02 Bad deploy has triggered some service failures
none
0 second

May 23, 14:02 PDTResolved - Service has been restored.May 23, 13:55 PDTIdentified - A bad deploy has triggered so...

2016-05-23 13:55 Bad deploy has triggered some service failures
minor
7 mins

Service has been restored.Service has been restored.