Current Status: Panoply is UP
We checked the official Panoply status page for updates 1 min, 50 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-16 07:00 | [Scheduled] System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-26 10:00 | [Scheduled] Job System Maintenance | maintenance | 2 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-19 17:37 | Instagram connector down | major | 0 second | Meta has depreciated some resources and update is needed.Meta has depreciated some resources and update is needed. |
| 2023-11-23 10:01 | [Scheduled] Scheduled Maintenance Alert | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-13 18:30 | White screen on login and switch between accounts | major | 0 second | Users are encountering a whitescreen (no error or anything) when logging in to the platform and/or when switching...read more |
| 2023-10-04 17:30 | Trials fail to be created due to failure to create a group | minor | 0 second | Encountered sporadic failure for new trial signups.Encountered sporadic failure for new trial signups. |
| 2022-12-19 12:56 | Partial Data Source Failures | major | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-26 19:07 | Inability to access to Redshift accounts through external tools | critical | 45 mins | We’ve resolved the Redshift connectivity issues by updating our SSL certificates for our Redshift data warehouses...read more |
| 2022-09-19 07:01 | [Scheduled] BigQuery Ingestion Engine Upgrade | maintenance | 1 hr, 21 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-28 19:32 | Data sources in Redshift account do not ingest data | critical | 5 hrs, 5 mins | The incident has been resolvedThe incident has been resolved |
| 2022-06-13 17:18 | Data sources fail to run | critical | 1 hr, 56 mins | The issue was resolved and the data sources collection processes are back to normalThe issue was resolved and the data sources collection processes are back to normal |
| 2022-04-28 14:18 | Data sources failures | critical | 3 hrs, 55 mins | The issue was resolved and every failing data source should complete successfully the next time it will run.The issue was resolved and every failing data source should complete successfully the next time it will run. |
| 2022-03-13 20:12 | Issue with starting jobs | critical | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-06 12:55 | Meta (Facebook) data sources are not available | major | 13 hrs, 14 mins | All four Meta (Facebook & Instagram) data sources are available for creation and collection.All four Meta (Facebook & Instagram) data sources are available for creation and collection. |
| 2021-11-16 11:23 | Data sources cannot be configured | critical | 2 hrs, 7 mins | We've fixed the data sources configurations and users can now resume configuring their data sources and adding ne...read more |
| 2021-07-19 16:27 | Google Analytics authentication process | none | 23 hrs, 27 mins | We have fixed the issue and Google Analytics data source would be online shortlyWe have fixed the issue and Google Analytics data source would be online shortly |
| 2021-05-09 06:37 | [Scheduled] System Maintenance | maintenance | 1 hr, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-07 06:50 | [Scheduled] System Upgrade | maintenance | 3 hrs, 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-27 23:58 | Inability to connect Google Data Studio to Panoply | major | 24 hrs, 5 mins | Due to a code change implemented by Google in Google Data Studio, Panoply can no longer connect to their BI platf...read more |
| 2021-01-25 20:42 | External connections to Panoply | critical | 9 hrs, 10 mins | The external connections issues to the Panoply accounts were resolvedThe external connections issues to the Panoply accounts were resolved |
| 2020-11-25 15:26 | Issues with starting jobs | major | 3 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-23 12:58 | Job system scheduling issue | critical | 2 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2020-04-05 23:07 | Data sources page not loading | critical | 2 hrs, 6 mins | The issue was resolved and the data sources page is fully functionalThe issue was resolved and the data sources page is fully functional |
| 2020-02-05 09:30 | [Scheduled] Scheduled DB Maintenance | maintenance | 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-01-27 23:53 | Issues Triggering Jobs | minor | 9 hrs, 29 mins | The issue is resolved and jobs are now scheduled as usual.The issue is resolved and jobs are now scheduled as usual. |
| 2019-11-14 20:01 | Text ingestion issue | none | 15 hrs, 58 mins | The issue is resolved. A fix was deployed and verified.The issue is resolved. A fix was deployed and verified. |
| 2019-10-30 12:40 | Delays in ingestion for Panoply SDK Data sources | minor | 3 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-19 13:09 | Warehouse Connectivity Issues | minor | 2 hrs, 36 mins | The issue was resolved, and all systems are operational.The issue was resolved, and all systems are operational. |
| 2019-04-17 21:32 | Panoply website is down | none | 55 mins | Panoply website is available againPanoply website is available again |
| 2019-03-28 23:38 | Data warehouses connectivity issues | major | 1 hr, 1 min | While monitoring we did not see any unexpected connections issues to the data warehouses and all data sources wer...read more |
| 2019-02-26 14:45 | Job system scheduling issue | major | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2018-11-13 07:00 | [Scheduled] Jobs system maintenance | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-09-23 18:00 | [Scheduled] Jobs system maintenance | maintenance | 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-09-05 18:56 | Facebook Ads data source not connecting | major | 1 hr, 20 mins | Facebook Ads data source is working as expected since 7:30pm GMTFacebook Ads data source is working as expected since 7:30pm GMT |
| 2018-09-04 09:01 | DB connectivity issues | major | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2018-09-02 18:40 | [Scheduled] Jobs system maintenance | maintenance | 2 mins | Maintenance is completed successfully.Maintenance is completed successfully. |
| 2018-08-18 18:30 | [Scheduled] Scheduled DB Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-08-02 07:14 | Scheduled Maintenance | maintenance | 7 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2018-07-31 16:14 | Platform UI is not available | major | 41 mins | UI and jobs work as expected. If a job was effected by this issue it will retry and should complete successfullyUI and jobs work as expected. If a job was effected by this issue it will retry and should complete successfully |
| 2018-07-24 13:46 | Platform UI degraded performance | major | 8 hrs, 37 mins | Monitoring as completed with no outstanding issues. The issue is resolved. The system is fully operationalMonitoring as completed with no outstanding issues. The issue is resolved. The system is fully operational |
| 2018-04-27 06:59 | Delay in scheduled data sources | minor | 4 hrs, 15 mins | All scheduled data source issues have been resolved.All scheduled data source issues have been resolved. |
| 2018-03-05 13:01 | Data sources default destination issue | minor | 1 hr, 2 mins | All data sources work as usual now. Failed sources will complete on retry or next scheduled runAll data sources work as usual now. Failed sources will complete on retry or next scheduled run |
| 2018-02-13 14:00 | Postgres connector failing | none | 1 hr, 38 mins | We've confirmed Postgres jobs now complete successfully. Jobs that previously failed will either be handled by th...read more |
| 2018-01-24 07:01 | Scheduled data sources delays | minor | 2 hrs, 10 mins | All scheduled data sources will now trigger on time. Due to the backlog some delays in ingestion are possibleAll scheduled data sources will now trigger on time. Due to the backlog some delays in ingestion are possible |