Current Status: Payscale is UP
We checked the official Payscale status page for updates 1 min, 52 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-01-23 00:45 | MarketPay (1/24/24) - Resolved | none | 0 second | We were investigating issues impacting users ability to log in to MarketPay. The cause has been discovered and r...read more |
| 2023-08-11 17:01 | [Scheduled] System Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-20 09:09 | Unplanned Outage | none | 48 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-08 14:47 | Insight Lab 2/8/2023 | critical | 19 hrs, 18 mins | Our network distributed cache failed resulting in the issue. Disabling the cache resolved the issue and we will c...read more |
| 2022-11-08 15:47 | MarketPay (11/8/22) - RESOLVED | minor | 1 hr, 52 mins | We were investigating issues impacting the performance in MarketPay. The issue has been discovered and resolved a...read more |
| 2022-03-28 13:30 | Payscale.com (3/28/22) - Monitoring | critical | 19 hrs, 52 mins | This incident has been resolved. Due to the nature of the outage, reports ran during this time may not have been ...read more |
| 2022-03-14 01:00 | TEAM (3/14/22) - RESOLVED | none | 0 second | We were investigating issues in TEAM causing blank white screens and delays loading pages. The issue has been dis...read more |
| 2021-12-07 09:30 | MarketPay (12/7/21) - RESOLVED | none | 0 second | We were investigating issues impacting various issues in MarketPay, specifically downloading, uploading, and dash...read more |
| 2021-11-10 12:18 | SFTP transfers are not suceeding | major | 3 hrs, 15 mins | We have resolved this issue and are working through the backlog of files to be processed, this will take some tim...read more |
| 2021-09-30 10:09 | Crowd data pricing engine down | none | 45 mins | We identified the issue and have attained full resolution, all services should be functioning normally againWe identified the issue and have attained full resolution, all services should be functioning normally again |
| 2021-08-31 14:10 | Insight Lab Functionality Intermittent | major | 3 hrs, 5 mins | We have rolled out a fix that has restored full functionality to the Insight Lab product.We have rolled out a fix that has restored full functionality to the Insight Lab product. |
| 2021-07-20 15:11 | Insight and Benchmark Intermittent Performance Issues | minor | 16 hrs, 58 mins | Engineering has determined the root cause and resolve the performance issues experienced by the PayScale Insight ...read more |
| 2021-06-23 20:19 | MarketPay (4/22/21) - RESOLVED | none | 0 second | We were investigating issues impacting access issues in the MarketPay product. The issue has been discovered and ...read more |
| 2021-06-22 17:18 | Team is Down | critical | 20 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-09 13:50 | Team (6/9/21) - RESOLVED | critical | 5 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-25 09:40 | Insight/Benchmark (5/25/21) - RESOLVED | critical | 1 hr, 35 mins | We were investigating connection issues impacting the Insight & Benchmark products as of 11:15 am ET. The issue h...read more |
| 2021-05-05 10:20 | Insight Lab (5/5/21) - RESOLVED | critical | 22 mins | Insight Lab (5/5/21) - Resolved We were investigating access issues impacting the Insight Lab product. The issue...read more |
| 2021-04-20 05:53 | MarketPay (4/20/21) - RESOLVED | none | 0 second | We were investigating issues impacting access issues in the MarketPay product. The issue has been discovered and ...read more |
| 2021-02-18 09:29 | Login Issues for Insight and Benchmark | major | 44 mins | This issue was resolved at 10:05 AM PST. We apologize for any inconvenience this may have caused.This issue was resolved at 10:05 AM PST. We apologize for any inconvenience this may have caused. |
| 2021-02-11 18:42 | Microsoft Azure outage impacting PayScale services | major | 4 hrs, 26 mins | Engineering Teams have applied mitigation and services should be at full functionality.Engineering Teams have applied mitigation and services should be at full functionality. |
| 2021-02-02 07:45 | MarketPay SSO Issue (2/2/21) - Resolved | critical | 0 second | We were investigating issues impacting SSO for the PayScale MarketPay product. The issue has been discovered and ...read more |
| 2020-10-05 12:07 | Access Issues | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2020-08-15 16:47 | Job Collab Currently Taken Down for Maintenance | maintenance | 0 second | Job Collab is now back up and fully functional.Job Collab is now back up and fully functional. |
| 2020-07-29 08:33 | Insight & Benchmark Outage | major | 22 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-24 09:02 | Internal system impacting Team and Lab performance | minor | 3 hrs, 2 mins | We experienced an outage with a cloud provider platform service which impacted Team's availability and it's integ...read more |
| 2020-02-05 14:57 | Team Degraded Performance | minor | 29 hrs, 15 mins | Our developers have solved the issues impacting Team and performance should no longer be impacted.Our developers have solved the issues impacting Team and performance should no longer be impacted. |
| 2020-02-03 12:30 | RESOLVED - PayScale Team Outage 02.03.20 | major | 1 hr, 20 mins | Team was unavailable due to a change that was released that required an unanticipated resource upgrade. The issue...read more |
| 2020-01-21 14:35 | 1/21/2020 - Insight Lab Outage | critical | 1 min | This incident has been resolved.This incident has been resolved. |
| 2019-11-26 19:00 | [Scheduled] 11.26.2019 MarketPay Scheduled Maintenance 10 pm ET | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-11-05 08:16 | PayScale Team Partial Outage 11.05.19 | major | 1 hr, 53 mins | This issue has been resolved. Managers should now be able to access Team.This issue has been resolved. Managers should now be able to access Team. |
| 2019-10-22 08:31 | PayScale Team currently down | critical | 2 hrs, 42 mins | We were investigating issues impacting the Team product. The issue has been discovered and was resolved at 11:11 ...read more |
| 2019-10-04 07:26 | 10.04.2019 - Degraded Peformance of Job Matching | minor | 9 hrs, 27 mins | We were investigating issues impacting our job matching and market report services. The issue was resolved at 4:3...read more |
| 2019-09-06 10:48 | Degraded Peformance of Job Matching in Insight Lab | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-04 06:59 | 9.4.19 - MarketPay Unscheduled Maintenance | none | 5 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-22 10:58 | MarketPay System Unavailable | critical | 1 hr, 12 mins | At 1:39 PM (ET) an internal system maintenance task caused a brief system outage. We resolved the issue and the s...read more |
| 2019-07-21 05:01 | [Scheduled] 07.21.2019 - MarketPay Scheduled Maintenance | maintenance | 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-17 22:00 | [Scheduled] 06.18.2019 - MarketPay Scheduled Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-14 20:00 | [Scheduled] 06.14.2019 MarketPay Scheduled Maintenance 11 pm EST | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-14 17:02 | [Scheduled] 06.14.2019 MarketPay Scheduled Maintenance 8 pm EST | maintenance | 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-13 09:48 | MarketPay Down | critical | 3 hrs, 3 mins | Resolved: We were investigating issues impacting access to the MarketPay product. The issue has been discovered a...read more |
| 2019-05-07 12:43 | System Maintenance | maintenance | 8 mins | System Maintenance was completed at 3:43 PM ET.System Maintenance was completed at 3:43 PM ET. |
| 2019-05-02 19:01 | [Scheduled] 05.02.2019 MarketPay Scheduled Maintenance | maintenance | 24 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-05-02 14:13 | RESOLVED - 5.2.19 - Reported issues across multiple products | major | 1 hr, 50 mins | All services should be returning to normal as of 4:00 PM PDT. Please email cs@payscale.com if you continue to exp...read more |
| 2019-03-11 09:31 | 3.11.2019 – Insight & Benchmark Outage | minor | 57 mins | This has been resolved as of 10:27 AM PT. Please email cs@payscale.com if you continue to experience any issuesThis has been resolved as of 10:27 AM PT. Please email cs@payscale.com if you continue to experience any issues |
| 2019-03-09 07:05 | [Scheduled] 03.09.2019 MarketPay Scheduled Maintenance | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-03-03 09:42 | SuggestJobs and EvaluatePay APIs are down | major | 10 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2019-02-20 16:03 | 2.20.2019 - Insight Lab Login Screen | minor | 25 mins | The incident that was impacting the ability to log into Insight Lab has now been resolved.The incident that was impacting the ability to log into Insight Lab has now been resolved. |
| 2019-02-07 08:15 | Insight Lab Outage | major | 59 mins | We were investigating issues impacting logging into Insight Lab. These issues have been resolved. We apologize fo...read more |
| 2019-01-30 09:16 | Insight and Insight Lab - Crowdsourced Job Matching | minor | 34 mins | We investigated issues impacting PayScale Crowdsource job matching in the Insight and Insight Lab products. These...read more |
| 2019-01-29 18:22 | Insight & Insight Lab - Crowdsourced job matching | none | 0 second | We were investigating issues impacting PayScale Crowdsource job matching in the Insight and Insight Lab products....read more |