Current Status: pdq is UP
We checked the official pdq status page for updates 3 mins, 10 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-03 02:00 | Planned Maintenance - Connect, Detect, Auth, and Billing Portal | none | 0 second | THIS IS A SCHEDULED EVENT Apr 2, 20:00 MDT - Apr 3, 00:00 MDTMar 25, 13:27 MDTScheduled - We will be ...read more |
| 2025-04-02 13:26 | Connect Staged Deployments - Service Degraded | minor | 43 mins | This incident has been resolved, and deployments have returned to normal.This incident has been resolved, and deployments have returned to normal. |
| 2025-04-02 10:30 | SmartDeploy: Site and API Outage | major | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2025-03-25 14:45 | SmartDeploy: API Outage | critical | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 07:19 | SimpleMDM service degradation - intermittent slow performance | minor | 0 second | SimpleMDM experienced intermittent slow performance leading to delays in delivery of MDM commands, configuration ...read more |
| 2025-03-21 16:51 | SimpleMDM degraded service - increase in Cloudflare errors | minor | 49 mins | This incident has been resolvedThis incident has been resolved |
| 2025-03-19 07:00 | Connect: Some devices managed by PDQ Connect are running at 100% CPU | major | 5 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 08:50 | Connect Deployments not updating statues properly | minor | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 17:08 | Some devices may show as offline | minor | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 20:00 | [Scheduled] Planned Maintenance for PDQ Connect & PDQ Detect | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-12 12:43 | Minor outage with some Connect related deployments | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-03-12 10:36 | PDQ Connect - Intermitment Outage | major | 0 second | A new package was created for Edge, which had a lot of customers subscribed and created a lot of messages within ...read more |
| 2025-03-10 12:16 | Connect: Results of deployments may be delayed | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-02 12:07 | Connect weekly Automations failing to schedule | minor | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 18:00 | [Scheduled] Planned Maintenance for Connect, Billing Portal, and Auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-24 07:00 | SimpleMDM degraded service - increase in Cloudflare errors | major | 0 second | SimpleMDM is severely degraded/down. We are seeing Cloudflare errors with 520s and 502s impacting many customers ...read more |
| 2025-02-21 07:15 | SimpleMDM customers are reporting errors | major | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 10:52 | Connect: Scans and deployments are delayed | minor | 6 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 16:30 | Degraded Service for Vulnerabilities | minor | 0 second | We experienced a degraded service for Connect Vulnerabilities Management and DeploymentsWe experienced a degraded service for Connect Vulnerabilities Management and Deployments |
| 2025-02-06 01:47 | SimpleMDM degraded service with Profiles and Apps | major | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 15:48 | Connect Offline | critical | 0 second | Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation.Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation. |
| 2025-01-31 17:52 | SimpleMDM degraded service - increase in Cloudflare errors | none | 0 second | Jan 31, 10:52 MSTResolved - This incident has been resolved.Jan 31, 09:03 MSTMonitoring - A fix has been implemen...read more |
| 2025-01-31 14:03 | PDQ Connect temporarily Offline | major | 0 second | PDQ connect was offline for about 15 minutesPDQ connect was offline for about 15 minutes |
| 2025-01-31 08:00 | PDQ Connect temporarily Offline | none | 0 second | Jan 31, 01:00 MSTResolved - PDQ connect was offline for about 15 minutesJan 31, 01:00 MSTResolved - PDQ connect was offline for about 15 minutes |
| 2025-01-30 04:00 | Planned Maintenance for Connect and Billing Portal | none | 0 second | Jan 29, 21:00 MSTCompleted - The scheduled maintenance has been completed.Jan 29, 20:00 MSTIn progress - Schedule...read more |
| 2025-01-23 04:00 | Planned Maintenance - PDQ auth, licensing, and package library services | none | 0 second | Jan 22, 21:00 MSTCompleted - The scheduled maintenance has been completed.Jan 22, 20:00 MSTIn progress - Schedule...read more |
| 2025-01-22 16:42 | Connect: Devices are being reported as offline after being manually verified as online | none | 0 second | Jan 22, 09:42 MSTResolved - This incident has been resolved.Jan 22, 09:07 MSTMonitoring - Devices are stabilizing...read more |
| 2025-01-21 21:51 | Connect: Unable to download Connect agent | none | 0 second | Jan 21, 14:51 MSTResolved - This incident has been resolved.Jan 21, 14:08 MSTMonitoring - A fix has been implemen...read more |
| 2025-01-16 19:08 | PDQ Connect devices offline | none | 0 second | Jan 16, 12:08 MSTResolved - 9 AM - 11 Am we noticed 25% - 50% of devices were offline.Jan 16, 12:08 MSTResolved - 9 AM - 11 Am we noticed 25% - 50% of devices were offline. |
| 2025-01-14 16:30 | SimpleMDM: Service Interruption | major | 0 second | SimpleMDM experienced degraded performance between 3:25 - 3:55pm PST. The SimpleMDM website may have been slow or...read more |
| 2025-01-08 16:48 | Connect | none | 0 second | Connect not loading devices in the connect app and slow load timesConnect not loading devices in the connect app and slow load times |
| 2024-12-20 01:30 | PDQ agents unable to reconnect to Connect | minor | 0 second | Some customers experienced their agents not being able to reconnect to Connect.Some customers experienced their agents not being able to reconnect to Connect. |
| 2024-12-16 09:48 | Connect web admin console down | critical | 0 second | The Connect web admin console was down for about 5 minutes from 9:48 a.m. MST until 9:53 a.m. MST. During this ti...read more |
| 2024-12-11 20:00 | [Scheduled] Planned Maintenance | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 15:06 | Connect vulnerability management scan results are not processing | major | 4 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 13:32 | Connect some reports are not being delivered | major | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-04 10:00 | Connect customers getting error page | major | 0 second | Beginning at about 10:00 AM MST, Connect customers began seeing the blue Connect error screen stating "An error h...read more |
| 2024-12-04 03:30 | Connect users with multiple accounts are unable to log in | major | 0 second | Customers that have multiple Connect accounts were unable to log in to Connect. We received the first report at 3...read more |
| 2024-11-27 08:38 | Connect: Some scans, automations, and reports not running | critical | 6 hrs, 15 mins | From Nov 26, 12:30 PM MDT to Nov 27, 12:45 PM MDT, automations failed to run at their scheduled times. These auto...read more |
| 2024-10-23 19:00 | [Scheduled] Planned Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 05:31 | SimpleMDM Enrollments, Profile Distribution and Custom Attributes failing | critical | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 11:25 | SimpleMDM: Service Interruption | none | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-07 05:00 | [Scheduled] Authentication Migration | maintenance | 19 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-01 10:30 | Connect: Users are unable to log in, redirected to trial page | major | 2 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-09-30 10:22 | Customers unable to log into Connect when starting a trial | minor | 4 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-23 20:24 | [Scheduled] Planned Maintenance - Connect | maintenance | 2 hrs, 41 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-23 20:00 | [Scheduled] Planned Maintenance - Connect | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-10 03:17 | SimpleMDM service performance degraded with failed device update notifications | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2024-09-10 02:00 | SimpleMDM service performance degraded with failed device update notifications | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2024-09-04 07:00 | SimpleMDM: Degraded performance | none | 0 second | This issue is now resolved.This issue is now resolved. |