Current Status: Pinecone is UP
We checked the official Pinecone status page for updates 2 mins, 45 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-25 11:38 | [Serverless][AWS][us-east-1] Newly created indexes failing to initialize | major | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-10 17:45 | API requests to records (Pinecone Inference) endpoints failing with 404 error in GCP and Azure serve... | critical | 6 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-10 17:04 | [GCP-Starter] Increase in write operations errors and an increase in freshness lag. | minor | 0 second | We are investigating increased write operations (updates, deletes, and upserts) errors and freshness lag in our l...read more |
| 2025-02-21 06:02 | [Serverless] [GCP] [us-central1] Increase in latency for all operations | minor | 6 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 17:44 | Metrics in console not populating for serverless indexes | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 19:51 | [Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path | minor | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 14:37 | [Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries | none | 0 second | We are currently investigating an increase in errors and latency for write operations.We are currently investigating an increase in errors and latency for write operations. |
| 2025-02-11 14:30 | [Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-28 16:22 | [Serverless] [GCP] [us-central1] Increased latency and errors on write and fetch operations | major | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 17:33 | [Serverless] [GCP] [us-central1] Increased freshness lag for some indexes | minor | 26 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 22:49 | [Serverless][AWS][us-east-1] Increased latency and 500 errors for queries | major | 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-12-20 10:11 | [Serverless] [GCP] [ europe-west4] 504 errors for read operations | minor | 1 hr, 17 mins | Since the resources on the read path have increased, no new errors have been observed. This incident has been re...read more |
| 2024-12-19 08:27 | [Serverless] [GCP] [us-central1] Elevated error rates and latencies for some operations | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 14:10 | [Serverless] [AWS] [us-east-1] Increased 5xx errors on write path | major | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 14:10 | [Serverless][AWS][us-east-1] Increased 5xx errors on write path | major | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 15:19 | [Serverless] [GCP] [europe-west4] Errors for some read and write path operations | major | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 14:47 | [Serverless] [GCP] [europe-west4] Newly-created indexes failing to initialize | minor | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 07:20 | [Serverless] [GCP] [us-central1] High upsert latency for the 90 percentile | minor | 37 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 00:18 | [Serverless] [GCP] [europe-west4] 504 and gRPC 14 errors for upsert operations | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 16:05 | Multilingual e5 Large Query Availability | none | 0 second | From 10:37-10:54 multilingual e5 large embeddings were unavailable. The incident is now resolved.From 10:37-10:54 multilingual e5 large embeddings were unavailable. The incident is now resolved. |
| 2024-12-10 18:21 | [Serverless] [AWS] [us-east-1] 5xx errors for queries including values and/or metadata, queries by I... | critical | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 10:02 | [Serverless] [AWS] [us-west-2] Increase in 500 errors and latency for both read and write operations | major | 0 second | Between 09:48 and 10:02 UTC, latency and error responses for all operation types to serverless indexes in AWS us-...read more |
| 2024-12-05 09:48 | [Serverless] [AWS] [us-west-2] Increase in 500 errors and latency for both read and write operations | major | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 14:37 | Control plane operations are failing for pod-based indexes to controller.pinecone.io | major | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 16:21 | [Serverless] [GCP] [us-central1] Seeing an increase in internal errors for queries | major | 6 mins | The spike in internal errors was tied to a live deployment in this region and the impact subsided after approxima...read more |
| 2024-11-21 13:06 | [Serverless] [AWS] [us-east-1] Increased lag in freshness layer for some indexes | minor | 3 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 20:25 | [Serverless] [AWS] [us-east-1] Increase in internal errors (5xx) | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-13 14:48 | [Serverless] [GCP] [us-central1] [europe-west4] Increase in internal errors (5xx) for Queries with f... | major | 26 mins | No more errors for the last 15 minutes. The fix has resolved the issue.No more errors for the last 15 minutes. The fix has resolved the issue. |
| 2024-11-12 15:37 | [Serverless][AWS][us-east-1] Increase in internal errors (5xx) for writes operations | major | 4 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 15:10 | [Serverless][AWS][us-east-1] Increase in internal errors (500) for write operations | minor | 4 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-31 20:34 | Serverless metrics in console not visible for time filters less than 12 hours | -32 second | No description | |
| 2024-10-30 19:15 | [Scheduled] Prometheus Metrics Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 07:07 | [Serverless][GCP][us-central1][europe-west4] Operations are timing out or returning errors | major | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-27 02:13 | [Serverless] [GCP] [europe-west4]] Operations are timing out or returning 403 errors. | critical | 2 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-10 12:00 | [Serverless] [GCP] [us-central1] There is increase in freshness for some indexes | none | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-10-05 02:00 | New serverless indexes on Azure are stuck in 'Initializing' state | major | 36 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-02 19:37 | [us-east-1-aws] Users cannot create new pod-based indexes; Prometheus metrics and Datadog integratio... | major | 17 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-30 07:02 | [Serverless] [AWS] [us-west-2] Increase in internal errors (5xx) for queries | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-29 09:00 | Import operations are being marked "Completed" before the data imported is visible | minor | 31 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-22 18:20 | [Serverless] [GCP] [europe-west4] Increase in internal errors (500) | major | 41 hrs, 37 mins | The query error rate has stayed at zero for the last hour. This incident has been resolved.The query error rate has stayed at zero for the last hour. This incident has been resolved. |
| 2024-09-22 07:00 | Increase in internal errors (500) for queries on serverless indexes in AWS us-west-2 | major | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-17 22:56 | Freshness delays in gcp-uscentral1 blocking some write operations | major | 5 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-16 02:00 | [Serverless][AWS][us-west-2] Increase in internal errors (500) | minor | 0 second | Some queries to serverless indexes in AWS us-west-2 received 500 responses.Some queries to serverless indexes in AWS us-west-2 received 500 responses. |
| 2024-09-15 07:30 | Increase in internal errors (500) for serverless index in AWS US-West-2 | minor | 0 second | Some queries to serverless indexes in AWS us-west-2 received 500 responses.Some queries to serverless indexes in AWS us-west-2 received 500 responses. |
| 2024-09-04 17:32 | Serverless: Namespaces limit incorrectly enforced | minor | 1 hr, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-29 07:53 | Serverless:Namespace limit incorrectly enforced | major | 2 hrs, 20 mins | Several users have confirmed they're not seeing the "max namespaces" error. This incident has been resolved.Several users have confirmed they're not seeing the "max namespaces" error. This incident has been resolved. |
| 2024-08-28 21:32 | Elevated latency for read operations in AWS us-east-1 | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-27 16:06 | Availability issue in AWS us-east-1 resulting in 10% of read requests failing | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 18:00 | Partial Dataplane unavailability | none | 0 second | We had dataplane availability issue for 10 minutes in Europe-West-1.We had dataplane availability issue for 10 minutes in Europe-West-1. |
| 2024-08-20 00:15 | Partial Dataplane unavailability | minor | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |