PrinterLogic Status

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Current Status: PrinterLogic is UP

We checked the official PrinterLogic status page for updates 3 mins, 30 seconds ago.

Past PrinterLogic Incidents

Source: Official PrinterLogic status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-25 16:16 [Scheduled] Spring Launch 2025
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-16 21:11 Zoom reported outage affecting Vasion phone systems
none
0 second

Apr 16, 15:11 MDTResolved - This incident has been resolved.Apr 16, 14:49 MDTMonitoring - A fix has been implemen...

2025-04-14 17:04 Intermittent issues signing in using SSO
none
0 second

Apr 14, 11:04 MDTResolved - This incident has been resolved.Apr 14, 10:35 MDTMonitoring - A fix has been implemen...

2025-04-11 13:23 Unable to release print jobs when using OSRP
none
0 second

Apr 11, 07:23 MDTResolved - This incident has been resolved.Apr 11, 07:01 MDTMonitoring - A fix has been implemen...

2025-04-01 02:15 SaaS instances experiencing intermittent 404 errors
none
0 second

Mar 31, 20:15 MDTResolved - This incident has been resolved.Mar 31, 19:46 MDTMonitoring - A fix has been implemen...

2025-03-06 20:26 Unable to login to customer instances from the MSP portal
none
0 second

Mar 6, 13:26 MSTResolved - This incident has been resolved.Mar 6, 11:16 MSTMonitoring - A fix has been implemen...

2025-02-18 16:01 Intermittent issue with uploading drivers: Error occurred creating the driver package
none
0 second

Feb 18, 09:01 MSTResolved - This incident has been resolved.Feb 14, 18:56 MSTMonitoring - A fix has been implemen...

2024-12-10 18:33 US instances intermittently experiencing 500 Server errors when accessing instance (Admin Console, S...
none
0 second

Dec 10, 11:33 MSTResolved - This incident has been resolved.Dec 10, 10:03 MSTMonitoring - A fix has been implemen...

2024-10-29 22:23 Some US instances receiving "400 Bad Request" errors when accessing instance
none
0 second

Oct 29, 16:23 MDTResolved - This incident has been resolved.Oct 29, 15:31 MDTUpdate - We are continuing to invest...

2024-10-27 11:30 Vasion Print (PrinterLogic) US/CA Maintenance
none
0 second

Oct 27, 05:30 MDTCompleted - The scheduled maintenance has been completed.Oct 27, 03:49 MDTUpdate - The maintenan...

2024-10-26 23:00 Vasion Print (PrinterLogic) EMEA Maintenance
none
0 second

Oct 26, 17:00 MDTCompleted - The scheduled maintenance has been completed.Oct 26, 14:00 MDTIn progress - Schedule...

2024-10-25 17:00 Vasion Print (PrinterLogic) APAC/Singapore Maintenance
none
0 second

Oct 25, 11:00 MDTCompleted - The scheduled maintenance has been completed.Oct 25, 08:00 MDTIn progress - Schedule...

2024-10-23 14:10 US instances experiencing "404 page not found" errors when accessing instance (Admin Console, Self-s...
none
0 second

Oct 23, 08:10 MDTResolved - This incident has been resolved.Oct 23, 07:35 MDTMonitoring - A fix has been implemen...

2024-10-07 19:06 Instances using the EU/EMEA external gateway for Off Network Printing experiencing latency in jobs p...
none
0 second

Oct 7, 13:06 MDTResolved - This incident has been resolved.Oct 7, 12:17 MDTMonitoring - A fix has been implemen...

2024-08-28 14:30 Instances using Off Network Printing experiencing latency in jobs printing
none
0 second

Aug 28, 08:30 MDTResolved - This incident has been resolved.Aug 28, 07:51 MDTMonitoring - A fix has been implemen...

2024-08-24 05:00 Urgent PrinterLogic US Maintenance
none
0 second

Aug 23, 23:00 MDTCompleted - The scheduled maintenance has been completed.Aug 23, 22:00 MDTIn progress - Schedule...

2024-08-20 22:13 US instances experiencing errors when accessing Admin Console, Self-Service portal, or the Control P...
none
0 second

Aug 20, 16:13 MDTResolved - This incident has been resolved.Aug 20, 15:20 MDTMonitoring - A fix has been implemen...

2024-08-20 17:43 US instances experiencing errors when accessing Admin Console, Self-Service portal, or the Control P...
none
0 second

Aug 20, 11:43 MDTResolved - This incident has been resolved.Aug 20, 10:05 MDTMonitoring - A fix has been implemen...

2024-08-08 14:47 EMEA instances experiencing "400 Bad Request" errors when accessing Admin Console or the Self-servic...
none
0 second

Aug 8, 08:47 MDTResolved - This incident has been resolved.Aug 8, 07:33 MDTMonitoring - A fix has been implemen...

2024-08-03 05:00 PrinterLogic US/CA Maintenance
none
0 second

Aug 2, 23:00 MDTCompleted - The scheduled maintenance has been completed.Aug 2, 21:00 MDTIn progress - Schedule...

2024-08-02 21:00 Printerlogic EMEA Maintenance
none
0 second

Aug 2, 15:00 MDTCompleted - The scheduled maintenance has been completed.Aug 2, 14:00 MDTIn progress - Schedule...

2024-08-02 15:00 Printerlogic APAC Maintenance
none
0 second

Aug 2, 09:00 MDTCompleted - The scheduled maintenance has been completed.Aug 2, 08:00 MDTIn progress - Schedule...

2024-07-08 17:45 US instances intermittently experiencing 500 errors when accessing Admin Console or Self-Service por...
none
0 second

Jul 8, 11:45 MDTResolved - This incident has been resolved.Jul 8, 11:01 MDTMonitoring - A fix has been implemen...

2024-06-18 18:30 CAN instances experiencing 404 errors when accessing instance
none
0 second

Jun 18, 12:30 MDTResolved - CAN instances experiencing 404 errors when accessing instanceJun 18, 12:30 MDTResolved - CAN instances experiencing 404 errors when accessing instance

2024-06-05 13:47 Windows client 25.0.0.1022 causing spike in network traffic
none
0 second

Jun 5, 07:47 MDTResolved - This incident has been resolved.May 20, 06:38 MDTMonitoring - A fix has been implemen...

2024-05-16 14:17 US instances intermittently experiencing "400 Bad Request" errors when accessing instance
none
50 mins

This incident has been resolved.This incident has been resolved.

2024-05-02 19:38 APAC instances intermittently experiencing "400 Bad Request" errors when accessing Admin Console
none
0 second

APAC instances intermittently experiencing "400 Bad Request" errors when accessing Admin Console or self-service ...

2024-04-24 14:12 402 Error when Accessing Admin Portal
minor
9 mins

This incident has been resolved.This incident has been resolved.

2024-04-04 07:34 US instances intermittently experiencing "400 Bad Request" errors; this is impacting access to the A...
major
6 hrs, 15 mins

This incident has been resolved. A postmortem will be provided within 48 hours.This incident has been resolved. A postmortem will be provided within 48 hours.

2024-03-16 20:00 [Scheduled] PrinterLogic US/CA Maintenance
maintenance
3 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-16 15:00 [Scheduled] Printerlogic EMEA Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-15 08:15 [Scheduled] Printerlogic APAC Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-11 19:05 Admin Console not responding
major
1 hr, 23 mins

This incident has been resolved. Post mortem will be provided within 48 hours.This incident has been resolved. Post mortem will be provided within 48 hours.

2024-02-09 08:19 Customers may be experiencing issues when accessing the platform
critical
1 hr, 46 mins

This incident has been resolved. A postmortem will be published by 5:00 PM MT on Monday, February 12th.This incident has been resolved. A postmortem will be published by 5:00 PM MT on Monday, February 12th.

2024-02-02 08:30 Incident with PrinterLogic
none
0 second

Customers were experiencing issues related to badge and pin authentication on the CPA.Customers were experiencing issues related to badge and pin authentication on the CPA.

2024-01-03 13:20 PrinterCloud US - some instances are loading slowly / experiencing delays / receiving 400 errors.
major
7 hrs, 8 mins

This incident has been resolved, a postmortem will be posted in the next 48 hours.This incident has been resolved, a postmortem will be posted in the next 48 hours.

2023-12-20 03:18 Incident with PrinterLogic
none
4 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2023-12-15 08:40 [Scheduled] IMPORTANT UPDATE FOR RICOH CPA
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-02 20:52 [Scheduled] PrinterLogic US and Canada maintenance
maintenance
6 hrs, 9 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-02 15:20 [Scheduled] PrinterLogic EMEA maintenance
maintenance
2 hrs, 40 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-01 07:00 [Scheduled] PrinterLogic APAC maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-11-09 10:53 Incident with PrinterLogic
critical
39 mins

This incident has been resolved.This incident has been resolved.

2023-10-12 15:53 PrinterLogic - Badge Issues
minor
171 hrs, 17 mins

We have identified and proactively resolved issues related to customer's badges and pins data. If a user is still...

2023-10-05 15:43 PrinterCloud US - Instances experiencing 500 errors when validating SCIM tokens.
minor
2 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2023-09-30 20:00 Incident with PrinterLogic
critical
0 second

This incident has been resolved.This incident has been resolved.

2023-09-29 01:11 PrinterCloud US - instances are loading slowly / experiencing delays - 400 errors or not seeing any ...
minor
0 second

This incident has been resolved.This incident has been resolved.

2023-09-07 23:30 Incident with PrinterLogic - EMEA
minor
1 hr, 15 mins

This incident has been resolved. We will be releasing a postmortem in the next 48 hours.This incident has been resolved. We will be releasing a postmortem in the next 48 hours.

2023-09-01 03:07 Incident with PrinterLogic
minor
13 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2023-08-26 11:44 Incident with PrinterLogic
minor
0 second

This incident has been resolved.This incident has been resolved.

2023-08-24 09:40 Incident with PrinterLogic
minor
0 second

This incident has been resolved, a postmortem will be posted in the next 48 hours.This incident has been resolved, a postmortem will be posted in the next 48 hours.