PrinterLogic Status

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Current Status: PrinterLogic is UP

We checked the official PrinterLogic status page for updates 36 seconds ago.

Past PrinterLogic Incidents

Source: Official PrinterLogic status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-10 09:48 US instances intermittently experiencing 500 Server errors when accessing instance (Admin Console, S...
minor
1 hr, 45 mins

This incident has been resolved.This incident has been resolved.

2024-10-29 14:56 Some US instances receiving "400 Bad Request" errors when accessing instance
major
1 hr, 27 mins

This incident has been resolved.This incident has been resolved.

2024-10-27 03:49 [Scheduled] Vasion Print (PrinterLogic) US/CA Maintenance
maintenance
1 hr, 41 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-26 14:00 [Scheduled] Vasion Print (PrinterLogic) EMEA Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-25 08:00 [Scheduled] Vasion Print (PrinterLogic) APAC/Singapore Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 06:35 US instances experiencing "404 page not found" errors when accessing instance (Admin Console, Self-s...
critical
1 hr, 35 mins

This incident has been resolved.This incident has been resolved.

2024-10-07 10:57 Instances using the EU/EMEA external gateway for Off Network Printing experiencing latency in jobs p...
minor
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2024-08-28 06:38 Instances using Off Network Printing experiencing latency in jobs printing
minor
1 hr, 52 mins

This incident has been resolved.This incident has been resolved.

2024-08-23 22:00 [Scheduled] Urgent PrinterLogic US Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-20 15:01 US instances experiencing errors when accessing Admin Console, Self-Service portal, or the Control P...
major
1 hr, 12 mins

This incident has been resolved.This incident has been resolved.

2024-08-20 09:35 US instances experiencing errors when accessing Admin Console, Self-Service portal, or the Control P...
major
2 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2024-08-08 06:45 EMEA instances experiencing "400 Bad Request" errors when accessing Admin Console or the Self-servic...
critical
2 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-08-02 21:00 [Scheduled] PrinterLogic US/CA Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-02 14:00 [Scheduled] Printerlogic EMEA Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-02 08:00 [Scheduled] Printerlogic APAC Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-08 08:50 US instances intermittently experiencing 500 errors when accessing Admin Console or Self-Service por...
minor
2 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2024-06-18 12:30 CAN instances experiencing 404 errors when accessing instance
major
0 second

CAN instances experiencing 404 errors when accessing instanceCAN instances experiencing 404 errors when accessing instance

2024-06-17 15:02 Windows client 25.0.0.1022 causing spike in network traffic
minor
0 second

This incident has been resolved.This incident has been resolved.

2024-05-16 14:17 US instances intermittently experiencing "400 Bad Request" errors when accessing instance
none
50 mins

This incident has been resolved.This incident has been resolved.

2024-05-02 19:38 APAC instances intermittently experiencing "400 Bad Request" errors when accessing Admin Console
none
0 second

APAC instances intermittently experiencing "400 Bad Request" errors when accessing Admin Console or self-service ...

2024-04-24 14:12 402 Error when Accessing Admin Portal
minor
9 mins

This incident has been resolved.This incident has been resolved.

2024-04-04 07:34 US instances intermittently experiencing "400 Bad Request" errors; this is impacting access to the A...
major
6 hrs, 15 mins

This incident has been resolved. A postmortem will be provided within 48 hours.This incident has been resolved. A postmortem will be provided within 48 hours.

2024-03-16 20:00 [Scheduled] PrinterLogic US/CA Maintenance
maintenance
3 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-16 15:00 [Scheduled] Printerlogic EMEA Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-15 08:15 [Scheduled] Printerlogic APAC Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-11 19:05 Admin Console not responding
major
1 hr, 23 mins

This incident has been resolved. Post mortem will be provided within 48 hours.This incident has been resolved. Post mortem will be provided within 48 hours.

2024-02-09 08:19 Customers may be experiencing issues when accessing the platform
critical
1 hr, 46 mins

This incident has been resolved. A postmortem will be published by 5:00 PM MT on Monday, February 12th.This incident has been resolved. A postmortem will be published by 5:00 PM MT on Monday, February 12th.

2024-02-02 08:30 Incident with PrinterLogic
none
0 second

Customers were experiencing issues related to badge and pin authentication on the CPA.Customers were experiencing issues related to badge and pin authentication on the CPA.

2024-01-03 13:20 PrinterCloud US - some instances are loading slowly / experiencing delays / receiving 400 errors.
major
7 hrs, 8 mins

This incident has been resolved, a postmortem will be posted in the next 48 hours.This incident has been resolved, a postmortem will be posted in the next 48 hours.

2023-12-20 03:18 Incident with PrinterLogic
none
4 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2023-12-15 08:40 [Scheduled] IMPORTANT UPDATE FOR RICOH CPA
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-02 20:52 [Scheduled] PrinterLogic US and Canada maintenance
maintenance
6 hrs, 9 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-02 15:20 [Scheduled] PrinterLogic EMEA maintenance
maintenance
2 hrs, 40 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-01 07:00 [Scheduled] PrinterLogic APAC maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-11-09 10:53 Incident with PrinterLogic
critical
39 mins

This incident has been resolved.This incident has been resolved.

2023-10-12 15:53 PrinterLogic - Badge Issues
minor
171 hrs, 17 mins

We have identified and proactively resolved issues related to customer's badges and pins data. If a user is still...

2023-10-05 15:43 PrinterCloud US - Instances experiencing 500 errors when validating SCIM tokens.
minor
2 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2023-09-30 20:00 Incident with PrinterLogic
critical
0 second

This incident has been resolved.This incident has been resolved.

2023-09-29 01:11 PrinterCloud US - instances are loading slowly / experiencing delays - 400 errors or not seeing any ...
minor
0 second

This incident has been resolved.This incident has been resolved.

2023-09-07 23:30 Incident with PrinterLogic - EMEA
minor
1 hr, 15 mins

This incident has been resolved. We will be releasing a postmortem in the next 48 hours.This incident has been resolved. We will be releasing a postmortem in the next 48 hours.

2023-09-01 03:07 Incident with PrinterLogic
minor
13 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2023-08-26 11:44 Incident with PrinterLogic
minor
0 second

This incident has been resolved.This incident has been resolved.

2023-08-24 09:40 Incident with PrinterLogic
minor
0 second

This incident has been resolved, a postmortem will be posted in the next 48 hours.This incident has been resolved, a postmortem will be posted in the next 48 hours.

2023-08-23 22:21 [Scheduled] Identity Migration - US Region
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-23 21:00 [Scheduled] PrinterLogic US Maintenance
maintenance
1 hr, 20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-22 06:58 PrinterCloud US - instances are loading slowly / experiencing delays - 400 errors or not seeing any ...
major
150 hrs, 5 mins

This incident has been resolved, a postmortem will be posted in the next 48 hours.This incident has been resolved, a postmortem will be posted in the next 48 hours.

2023-08-18 06:00 Incident with PrinterLogic
none
0 second

On Friday, August 18th between the times of 6:00 AM MT and 6:30 AM MT some instances hosted in the US were interm...

2023-07-24 09:39 Incident with PrinterLogic
minor
23 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2023-07-24 02:08 PrinterCloud EMEA - some instances are loading slowly / experiencing delays
none
1 hr, 7 mins

This incident has been resolved.This incident has been resolved.

2023-07-20 03:19 PrinterLogic EMEA - instances are loading slowly or throwing errors when attempting to log in.
major
4 hrs, 18 mins

This incident has been resolved.This incident has been resolved.