Current Status: prisma-cloud is UP
We checked the official prisma-cloud status page for updates 5 mins, 3 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-18 13:00 | [Scheduled] Maintenance of prisma APP | maintenance | 42 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 14:00 | [Scheduled] Maintenance of prisma APP | maintenance | 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-16 08:00 | prisma CLOUD unavailable | none | 0 second | There was an unexpected downtime during infrastructure maintenance. The system was unavailable from 08:25 CET to ...read more |
| 2024-11-15 12:43 | prisma CLOUD unavailable | major | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 07:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.35 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-11 12:45 | prisma CLOUD unavailable | critical | 43 mins | One of our server experienced software problem and needed an attention of our hosting provider. prisma CLOUD was...read more |
| 2024-10-01 22:30 | Services unavailable | none | 0 second | Between 22:30 and 23:30 our services were affected due to a firewall malfunction at out infrastructure provider.Between 22:30 and 23:30 our services were affected due to a firewall malfunction at out infrastructure provider. |
| 2024-07-24 15:00 | [Scheduled] prisma CLOUD maintenance | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-18 10:16 | Incident reported by infrastructure provider | critical | 2 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-29 00:00 | [Scheduled] Maintenance of the hosting provider infrastructure | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-13 07:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.33 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-10 10:00 | Temporary access issue for old API tokens | minor | 0 second | We updated our auth component and kept the old API tokens valid until the end of Mar 2024. Some very old tokens m...read more |
| 2024-01-09 11:50 | Slow-down in generating reports | minor | 0 second | A temporary slow-down since the prisma CLOUD service now provides the device configuration via external API. For ...read more |
| 2024-01-09 07:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.31 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-10 07:15 | Outage on prismaCLOUD | critical | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-14 22:00 | Inability to create a report | none | 0 second | It was temporary impossible to create reports. The issue was fixed 15.09.2023 at 05:02 UTC.It was temporary impossible to create reports. The issue was fixed 15.09.2023 at 05:02 UTC. |
| 2023-08-28 22:00 | Delayed data processing/Problems with report creation | minor | 0 second | From 22:09, Aug 28 to 06:51, Aug 29 UTC, the data was being processed with a delay, which resulted as temporary i...read more |
| 2023-08-14 18:00 | [Scheduled] Scheduled maintenance of prisma CLOUD infrastructure | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-10 16:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.29 | maintenance | 3 hrs, 15 mins | We are happy to inform you that the new version of prisma CLOUD was successfully rolled out. All services are up ...read more |
| 2022-12-21 14:06 | Devices fail to connect | major | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-10 07:30 | [Scheduled] Scheduled maintenance of prisma CLOUD infrastructure | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-08 06:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.26.0 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-22 06:31 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.25.0 | maintenance | 3 hrs, 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-19 15:07 | Major outage on prismaCLOUD | critical | 4 hrs, 5 mins | This incidence has been resolvedThis incidence has been resolved |
| 2022-05-27 10:02 | Problems with 2nd Factor Authentication | major | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-30 07:01 | [Scheduled] MAINTENANCE and Update of prisma CLOUD to version 2.24.0 | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-01 11:00 | Network problem | none | 0 second | Our hosting provider reported an incident on their side, making access to prisma CLOUD impossible. The problem ha...read more |
| 2022-01-05 14:00 | [Scheduled] prisma CLOUD maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-23 22:56 | Connectivity issue with some therapy devices | none | 0 second | According to our monitoring, issue with connectivity was solved and all devices are back online.According to our monitoring, issue with connectivity was solved and all devices are back online. |
| 2021-12-11 07:00 | [Scheduled] Update of prisma CLOUD to version 2.22.0 | maintenance | 9 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-31 09:55 | Update of prisma CLOUD to version 2.21.0 | maintenance | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-06 09:29 | [Scheduled] Update of prisma CLOUD to version 2.20.0 | maintenance | 17 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-12 07:00 | [Scheduled] Update of prisma CLOUD to version 2.19.0 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-21 06:00 | Certificate revocation issue | none | 0 second | Globalsign revoked an intermediate certificateGlobalsign revoked an intermediate certificate |
| 2021-01-17 07:01 | [Scheduled] Deployment of new Verson | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |