QuadraNet Status

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Current Status: QuadraNet is UP

We checked the official QuadraNet status page for updates 3 mins, 25 seconds ago.

Past QuadraNet Incidents

Source: Official QuadraNet status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-02-25 09:00 [Scheduled] Scheduled System Transition on February 25, 2025
maintenance
24 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-23 22:05 Chicago Network Outage
major
0 second

This incident has been resolved.This incident has been resolved.

2025-02-23 10:12 DTLA Maintenance
critical
0 second

This incident has been resolved.This incident has been resolved.

2025-01-23 07:09 Urgent Update: Service Disruption in LAX Facilities Due to Cogent Network Issue
critical
3 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2025-01-06 13:09 Networking Related Issue
critical
405 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2025-01-01 22:22 WHMCS access situation
none
541 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2024-12-06 17:47 Dallas Outage
critical
62 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2024-11-12 00:59 Chicago Data Center Impact
none
0 second

Service Restoration Update We are pleased to inform you that services have been fully restored. Our network team...

2024-10-11 10:04 LAX100 DWDM Ring (Partial Outage)
major
19 hrs, 28 mins

We are in the process of transitioning the remaining individual channels for specific customer's to our 530 W. DW...

2024-09-19 23:33 Miami Network Impact
major
3 hrs, 36 mins

We are pleased to inform you that connectivity has been fully restored. Our network team is in the process of com...

2024-09-11 01:28 Chicago Network Impact
major
19 mins

Root Cause: NTT upstream was down causing a routing issue leading to a short outage. Status: Network is back to ...

2024-07-31 09:00 [Scheduled] UPS MAINTENANCE - SERVICE IMPACTING
maintenance
12 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-19 09:00 [Scheduled] [530 W - LAX9 DC] UPS Maintenance (NOT SERVICE IMPACTING)
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-18 09:00 [Scheduled] [530 W - LAX9 DC] UPS Maintenance (NOT SERVICE IMPACTING)
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-10 15:22 [DFW] Restoration Complete - Monitoring
none
141 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2024-07-10 13:06 [DFW] Utility Issues / Heat Issues
critical
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2024-07-01 23:55 NEO Portal Availability Notice
none
13 mins

Update: NEO portal issue solved. Full functionality has been restored. Thank you for your patience!Update: NEO portal issue solved. Full functionality has been restored. Thank you for your patience!

2024-03-23 18:00 [Scheduled] NEW JERSEY (EWR) - Emergency Network Maintenance - SERVICE IMPACTING
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-07 23:40 Seattle Network Impact
critical
2 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2024-02-28 12:13 [EWR] - Network Outage
critical
3 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2023-11-28 01:08 Network Interruption in Miami
major
1 hr, 49 mins

Issue: We experienced connectivity issues due to a TeleFornia upstream issue. Resolution: The issue has been res...

2023-10-19 22:40 Emergency Maintenance to QuadraNet Portal Services
maintenance
47 mins

Completed.Completed.

2023-07-22 02:00 [Scheduled] SEATTLE (SEA) - Emergency Network Maintenance - SERVICE IMPACTING
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-07-18 02:29 Seattle Partial Impact
major
23 mins

Update: Status: Network is now recovered to normal state. Outage Period: 2:15 AM - 2:45 AM PST / 30 ...

2023-06-27 00:56 Network Outage in Seattle
none
3 hrs, 7 mins

The total outage time was from 0h20 AM to 3h AM (PST). The network has been confirmed as stable for now. Our team...

2023-06-22 03:14 Network Stability Impact in Seattle
maintenance
8 mins

The issue has been resolved and our network is now functioning normally. Our network team is currently working wi...

2023-06-08 01:13 Chicago Minor Impact, Partial Packet Loss.
minor
4 hrs, 16 mins

Faulty cable replaced. No further partial packet loss can be observed. We will continue to monitor to ensure the ...

2023-05-17 22:20 Chicago Network Stability
minor
5 hrs, 8 mins

Issue: Partial packet loss in Chicago Date: 2023-05-18 Time: 10:00 PM - 3:15 AM PST Total Impact: 5h:15 minutes ...

2023-04-28 00:10 Miami: Partial packet loss on TELEFONICA upstream
minor
1 hr, 33 mins

Incident: Partial packet loss on TELEFONICA upstream in Miami Date: 2023-04-28 Time: 0:55 AM PST Resolution: Re...

2023-04-10 18:31 [Scheduled] EMERGENCY UPS MAINTENANCE - LAX13-UPS9 (530 W 6th ST) - DTLA
maintenance
8 hrs, 29 mins

The techs are needing some more time. They may need up to 2 hours more just wanted to let you know. This is to ge...

2023-02-23 14:26 AMS Network Outage
critical
55 mins

This incident has been resolved.This incident has been resolved.

2022-09-03 15:28 [Scheduled] LAX8 UPS Replacement
maintenance
3 hrs, 32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-09-03 08:00 [Scheduled] EMERGENCY UPS MAINTENANCE - LAX8 (530 W 6th ST) - DTLA
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-08-25 18:13 LAX13 - UPS2 Power Incident
major
2 hrs, 49 mins

The issue has been identified as a faulty power supply unit located within LAX13-Z2.UPS-2 during the power transf...

2022-06-28 13:30 [Scheduled] LAX PRIVATE NETWORK MAINTENANCE - NOT SERVICE IMPACTING
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-06-23 18:57 LAX9 - UPS2
maintenance
25 hrs, 51 mins

The latest update was sent in error. The work for the UPS-2 repair has been completed in full and all customers ...

2022-06-15 19:15 [Scheduled] [BR1.LAX] - Edge Router Maintenance (Los Angeles) - NOT IMPACTING
maintenance
3 mins

All work has been completed without service interruption.All work has been completed without service interruption.

2022-05-27 09:00 [Scheduled] [LAX100] UPS-3 Maintenance - Not Service Impacting
maintenance
4 hrs, 19 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-17 19:00 [Scheduled] [LAX] Internal Router Maintenance
maintenance
10 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-03 01:01 [Scheduled] EWR-CORE01 Emergency Maintenance
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-04-22 18:21 LAX100 Chiller Status
major
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2022-04-04 20:00 [Scheduled] Support Portal Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-03-11 15:34 [Scheduled] Support Portal Maintenance
maintenance
2 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-03-08 18:37 Support Portal Maintenance
maintenance
5 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2022-02-16 13:01 [ATL01] Power Outage
critical
49 hrs, 39 mins

All repairs have been completed to our edge router and traffic has been gracefully shifted back to it without ser...

2022-02-15 23:00 [Scheduled] DFW.CORE01 (Dallas) Emergency Maintenance.
maintenance
20 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-14 21:00 [Scheduled] BR2.MIA [Emergency Network Maintenance]
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-02 20:30 [Scheduled] QuadraNet - Support Portal Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-01 18:30 [Scheduled] Support Portal Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-01-30 18:01 [Scheduled] QuadraNet - Support Portal Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.