Current Status: RealVNC is UP
We checked the official RealVNC status page for updates 21 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-21 11:11 | Small number of customers may not see all cloud-joined devices | none | 166 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 14:00 | [Scheduled] Essential Maintenance | maintenance | 4 hrs, 36 mins | The maintenance has been completed successfullyThe maintenance has been completed successfully |
| 2025-03-10 17:00 | [Scheduled] Essential Maintenance | maintenance | 3 hrs, 32 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-26 12:00 | [Scheduled] Essential Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 11:23 | RealVNC Cloud services issues | major | 3 hrs, 23 mins | The incident has been resolved. Apologies for any inconvenience caused.The incident has been resolved. Apologies for any inconvenience caused. |
| 2024-11-28 09:48 | Issue with Subscription Management and Billing | major | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 13:11 | Some users not receiving emails from RealVNC systems | none | 172 hrs, 58 mins | This incident has been resolved. We apologise for any inconvenience caused.This incident has been resolved. We apologise for any inconvenience caused. |
| 2024-09-16 10:04 | Intermittent issues signing in with EntraID Single Sign-On | none | 70 hrs, 15 mins | The issue has been identified. The root cause is a change to EntraID tokens made by Microsoft which is incompatib...read more |
| 2024-07-12 07:00 | [Scheduled] Essential Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-04 07:52 | Issue with RealVNC Connect Presence service | none | 81 hrs, 20 mins | The issue with presence is resolved.The issue with presence is resolved. |
| 2024-05-26 01:00 | [Scheduled] Essential Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-25 08:00 | [Scheduled] Planned Maintenance | maintenance | 27 hrs, 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-21 07:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-17 22:00 | [Scheduled] Planned Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-09 15:14 | Issue with presence and audit | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-04 21:00 | [Scheduled] Planned Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-30 09:42 | New purchase emails not being sent for new subscriptions | none | 2 hrs, 26 mins | The issue has been resolvedThe issue has been resolved |
| 2023-10-02 08:00 | [Scheduled] Extended Maintenance - Presence feature rollout | maintenance | 247 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-15 09:43 | Single Sign On issues | none | 3 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-04 11:48 | Cloud connection | minor | 3 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-25 14:21 | Issue with Cloud Connections | none | 17 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-19 00:07 | Issue with Cloud Connectivity | minor | 70 hrs, 12 mins | We have now fixed the RealVNC Connect cloud services for the China region. All regions are now fully operational....read more |
| 2023-06-02 08:28 | [Scheduled] VNC Connect cloud connectivity update | maintenance | 5 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-19 09:03 | Some customers unable to successfully make Cloud connections | minor | 6 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-10 09:37 | Issue with Cloud Connectivity | major | 5 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-30 15:00 | [Scheduled] On-Demand Assist branding service - Essential Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-21 13:31 | Issue with completing purchases | major | 2 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-19 14:08 | VNC Connect Audit portal errors for teams with mandatory 2-step authentication | minor | 24 hrs, 4 mins | A fix has been implemented. We apologise for any inconvenience caused.A fix has been implemented. We apologise for any inconvenience caused. |
| 2023-04-04 16:15 | [Scheduled] On-Demand Assist branding service - Essential Maintenance | maintenance | 17 hrs, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-17 14:12 | Investigating Email Delivery Issues | none | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-06 17:10 | E-mail Deliverability Issue | none | 4 hrs, 50 mins | Engineers have resolved sending issues for our Transactional users.Engineers have resolved sending issues for our Transactional users. |
| 2023-02-22 09:21 | Issue with completing purchases | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-26 12:00 | [Scheduled] VNC Connect Portal Essential Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-18 10:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-24 11:35 | VNC Connect portal unavailable | none | 34 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-22 16:44 | PayPal payments not working | minor | 41 hrs | This incident has been resolved.This incident has been resolved. |
| 2022-11-13 10:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 2 hrs, 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-08 06:13 | Network Connectivity | minor | 15 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-05 09:26 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-20 06:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-17 12:24 | Issues logging into the VNC Connect portal | major | 121 hrs, 23 mins | The incident has been resolvedThe incident has been resolved |
| 2022-08-10 14:43 | "HTTP not found" while using Instant Support | minor | 287 hrs, 4 mins | The incident has been resolvedThe incident has been resolved |
| 2022-06-28 06:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-07 06:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 8 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-06 11:29 | Network issue affecting some connections | minor | 18 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-06 17:23 | Cloud connectivity issues | minor | 63 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-26 11:17 | Connectivity Issues | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-01 07:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-29 22:00 | [Scheduled] Essential Infrastructure Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-23 18:00 | [Scheduled] Essential network maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |