Red-canary Status

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Current Status: red-canary is UP

We checked the official red-canary status page for updates 2 mins, 1 second ago.

Past red-canary Incidents

Source: Official red-canary status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-13 08:59 Ingestion Issues for Carbon Black Cloud Customers
minor
28 hrs, 34 mins

Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24...

2025-03-12 02:33 [Scheduled] Scheduled Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-10 20:00 Alert Ingestion Delays Causing Failing Status Checks
minor
3 hrs, 2 mins

This incident has been resolved and all backlogged alerts processed.This incident has been resolved and all backlogged alerts processed.

2025-02-09 04:42 Delayed Telemetry Processing for Multiple Telemetry Sources
minor
10 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2025-02-07 02:00 [Scheduled] Scheduled maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-10 17:24 Tracking an external incident with Broadcom Carbon Black Cloud
minor
48 hrs, 45 mins

Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24...

2024-11-06 14:32 Alert ingestion Issues for Microsoft Defender for Endpoint Customers
minor
10 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-10-30 22:45 Detection Delayed
none
0 second

This incident has been resolved.This incident has been resolved.

2024-10-30 19:32 Ingestion Delays for JAMF Telemetry
minor
15 hrs, 32 mins

We have confirmed that we are now ingesting telemetry from JAMF.We have confirmed that we are now ingesting telemetry from JAMF.

2024-10-24 01:00 [Scheduled] Scheduled maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-07 20:31 Detection delayed
minor
2 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2024-10-04 15:25 Web Portal / API request timeouts
minor
2 hrs, 39 mins

This incident has been resolved.This incident has been resolved.

2024-09-18 16:07 Issues accessing the Red Canary portal
critical
15 mins

This incident has been resolved.This incident has been resolved.

2024-09-05 01:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-28 19:55 Web Portal / API request timeouts
major
25 hrs, 38 mins

We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.

2024-08-23 01:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-31 00:00 [Scheduled] Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-19 17:04 Red Canary is not directly impacted by the CrowdStrike-caused outage
none
148 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-07-19 01:07 Detection delayed for Microsoft sources
minor
3 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-06-26 18:37 Reports of Endpoints Showing as Unmonitored
none
4 hrs

The issue around endpoints incorrectly showing as unmonitored has been fixed and this incident is now resolved.The issue around endpoints incorrectly showing as unmonitored has been fixed and this incident is now resolved.

2024-06-13 01:00 [Scheduled] Scheduled maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-05 21:20 Detection delayed for Microsoft sources
minor
16 hrs, 48 mins

This incident has been resolved and all backlogged data has been processed.This incident has been resolved and all backlogged data has been processed.

2024-05-16 01:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-14 19:54 Delayed Ingestion
minor
15 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2024-04-15 23:09 Disruption in Okta Telemetry Ingestion
critical
2 hrs, 36 mins

This incident has been resolved and Okta telemetry is again flowing as expected.This incident has been resolved and Okta telemetry is again flowing as expected.

2024-04-15 15:08 Delays Processing Telemetry
minor
1 hr, 20 mins

We have identified the cause of the delays in processing telemetry and implemented a fix. This incident has been ...

2024-04-05 04:18 Investigating delays with AWS Cloud Control Plane telemetry
minor
1 hr

The issue has been identified and a fix has been implemented.The issue has been identified and a fix has been implemented.

2024-03-19 16:41 Investigating issues with CrowdStrike
major
2 hrs, 21 mins

Monitoring has confirmed the system is operating normally and detections are no longer delayed.Monitoring has confirmed the system is operating normally and detections are no longer delayed.

2024-03-15 01:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-10 13:25 Red Canary Platform Processing Time
none
2 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2024-03-06 02:00 [Scheduled] Scheduled maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-05 20:00 Analysis notes were not added to external alerts between 3/5 18:15 and 23:00 UTC
none
0 second

Analysis notes were not added to external alerts processed by Red Canary for alerts processed on Tuesday March 5 ...

2024-03-01 02:00 [Scheduled] Scheduled maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-02-08 15:37 Subset of Alert Sources Failing to Ingest
minor
4 hrs, 52 mins

This incident has been resolved and all alert source data is being ingested.This incident has been resolved and all alert source data is being ingested.

2024-02-06 08:26 Subset of Alert Sources Failing to Ingest
minor
25 mins

This incident has been resolved and all alert source data is being ingested.This incident has been resolved and all alert source data is being ingested.

2024-01-06 01:12 Activity Feeds Showing Erroneous Information
none
1 hr, 50 mins

This incident has been resolved.This incident has been resolved.

2024-01-05 16:50 Issues with Multi-factor Authentication Setup
none
2 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2024-01-04 21:33 Subset of Alert Sources Failing to Ingest
minor
1 hr, 28 mins

This incident has been resolved and all alert source data is being ingested.This incident has been resolved and all alert source data is being ingested.

2023-12-22 08:24 Ingestion Issues for VMware Carbon Black Cloud customers
minor
7 hrs, 59 mins

This incident has been resolved.This incident has been resolved.

2023-12-21 22:00 Delay in processing identity telemetry
minor
3 hrs, 22 mins

The backlog has been processed and identity data is flowing normally.The backlog has been processed and identity data is flowing normally.

2023-12-18 17:59 Disruption in Data Ingestion from Cortex XDR
critical
54 mins

This incident has been resolved.This incident has been resolved.

2023-12-13 02:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-12 15:44 Disruption in Phone-based Automate Actions and Notifications
none
50 mins

The incident has been resolved.The incident has been resolved.

2023-12-12 02:01 [Scheduled] Scheduled Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-11-10 20:58 Investigating issues with Crowdstrike
minor
3 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2023-11-09 01:00 [Scheduled] Scheduled Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-10-18 11:05 Detection delayed for VMware Carbon Black Hosted EDR customers
minor
48 hrs, 29 mins

This incident has been resolved.This incident has been resolved.

2023-10-17 20:00 Delayed Ingestion
minor
7 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2023-10-10 23:11 Ingestion Issues for Microsoft Defender for Endpoint Customers
none
16 hrs, 31 mins

This incident has been resolved.This incident has been resolved.

2023-10-10 14:43 Monitoring Degraded Performance
minor
59 hrs, 14 mins

This incident has been resolved and all data is current.This incident has been resolved and all data is current.