Current Status: RevenueCat is UP
We checked the official RevenueCat status page for updates 1 min, 30 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-03 17:33 | Intermittent SSO errors when logging in | none | 13 mins | An issue with a third-party has been resolved and SSO login looks to be back to normal.An issue with a third-party has been resolved and SSO login looks to be back to normal. |
| 2025-03-01 22:00 | [Scheduled] App Store Connect API undergoing maintenance by Apple | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-27 02:08 | [Scheduled] Routine Database Maintance | maintenance | 44 mins | The maintenance has concluded.The maintenance has concluded. |
| 2025-02-24 22:10 | Paywall editor is experiencing issues with the text component | minor | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 17:27 | Developers may be unable to import products on the dashboard | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-10 10:39 | Some users getting automatically logged out in the Dashboard | minor | 1 hr, 30 mins | This incident has been resolved. The issue was caused by an upgrade to a library, which we have now addressed. Ev...read more |
| 2025-02-05 09:10 | API Availability | critical | 3 hrs, 19 mins | All requests have been re-processed.All requests have been re-processed. |
| 2025-02-04 06:03 | [Scheduled] Routine Maintance Database | maintenance | 15 mins | Today's maintenance has been completed.Today's maintenance has been completed. |
| 2025-01-30 12:36 | API Availability | none | 0 second | Jan 30, 12:36 UTCResolved - The incident has been resolved.Jan 30, 08:16 UTCUpdate - Error rates are back to norm...read more |
| 2025-01-17 11:47 | Charts not loading | none | 0 second | Jan 17, 11:47 UTCResolved - The issue has been identified and the fix has been deployed. Sorry for the inconvenie...read more |
| 2025-01-16 20:00 | Missing ASA campaign names | none | 0 second | Jan 16, 20:00 UTCResolved - Updated January 23, 2025 - extended data recovery is complete.In preparation for upgr...read more |
| 2025-01-11 11:16 | Potential error spikes with database patch | none | 0 second | Jan 11, 11:16 UTCResolved - The issue has been resolved, and as a result, we were able to reenable the database o...read more |
| 2025-01-10 08:44 | Minor database maintenance window | none | 0 second | Jan 10, 08:44 UTCResolved - The database upgrade has been successfully applied without any service interruption.J...read more |
| 2025-01-10 06:51 | Elevated error rate on API | none | 0 second | Jan 10, 06:51 UTCResolved - The incident has been resolved and all our APIs are working normally.Jan 10, 06:41 UT...read more |
| 2024-12-16 04:35 | Connectivity issues from China | none | 0 second | Dec 16, 04:35 UTCResolved - The fix mentioned in the previous update has been confirmed. If there any questions p...read more |
| 2024-12-12 22:01 | Elevated Apple API Errors | none | 0 second | Dec 12, 22:01 UTCResolved - Incident is resolved, Apple downstream error rates are back to normal and we're inves...read more |
| 2024-12-12 19:36 | Elevated Error Rates | none | 0 second | Dec 12, 19:36 UTCResolved - Additional resources seem to have improved the issue, we're continuing to monitor the...read more |
| 2024-12-12 13:17 | Unable to save app configuration on dashboard | none | 0 second | Dec 12, 13:17 UTCResolved - We have deployed the fix and dashboard is working as expected. You should be able to ...read more |
| 2024-12-12 08:05 | Routine Database Maintenance | none | 0 second | Dec 12, 08:05 UTCCompleted - All impacted receipts have been replayed and we have finished verifying everything i...read more |
| 2024-12-11 05:09 | Dashboard data delayed | none | 0 second | Dec 11, 05:09 UTCResolved - All Overview metrics have been updated, along with the corresponding "last updated" t...read more |
| 2024-12-02 14:23 | Last Seen Data Missing | none | 0 second | Dec 2, 14:23 UTCResolved - This issue is fully resolved now.Dec 2, 12:17 UTCUpdate - Everything except experime...read more |
| 2024-11-22 16:53 | Elevated Error Rates | none | 0 second | Nov 22, 16:53 UTCResolved - Issue has been resolved.Nov 22, 15:39 UTCMonitoring - A fix has been implemented and ...read more |
| 2024-11-14 10:16 | Dashboard not loading | none | 0 second | Nov 14, 10:16 UTCResolved - Issue has been fixed, sorry for the inconvenience.Nov 14, 10:14 UTCInvestigating - We...read more |
| 2024-11-11 19:30 | Degraded performance and errors from Apple servers from small percentage of requests | none | 0 second | Nov 11, 19:30 UTCResolved - For about 55 mins Apple servers were returning HTTP 5xx errors or had degraded perfor...read more |
| 2024-10-30 19:01 | Unable to connect Stripe accounts when installing the RevenueCat app from the Stripe Marketplace. | none | 0 second | Oct 30, 19:01 UTCResolved - This incident has been resolved.Oct 30, 16:50 UTCIdentified - We identified the issue...read more |
| 2024-10-25 09:00 | Error spike between UTC 09:43 to 09:48am | none | 0 second | We experienced an increased in error rate between UTC 09:43 to 09:48am. The issue has been resolved.We experienced an increased in error rate between UTC 09:43 to 09:48am. The issue has been resolved. |
| 2024-10-18 10:27 | Error spike between UTC 10:27 to 10:29am | none | 0 second | We experienced an increased error rate between 10:27 and 10:29am UTC. You may see a spike of 500 errors as a resu...read more |
| 2024-10-16 15:23 | Apple StoreKit 1 is down | major | 1 hr, 5 mins | Apple StoreKit1 still operates normally according to our metrics and Apple has now marked the issue as resolved o...read more |
| 2024-10-13 03:00 | Receipt refreshing delayed | none | 0 second | Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. O...read more |
| 2024-10-10 19:09 | Payment processing delays with Stripe | critical | 34 mins | And we're back! Or rather, the effected Stripe API is: Subscriptions are being validated again We've disabled Fo...read more |
| 2024-09-28 21:30 | Receipt refreshing delayed | none | 0 second | Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. O...read more |
| 2024-09-26 17:10 | API Elevated Error Rates | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 03:01 | Additional currency columns in Customer lists exports | none | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-21 09:19 | Revenue chart not working | major | 2 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 10:33 | Delay in Delivering Webhook and Integration Events | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 16:13 | Scheduled data exports, charts, and customer lists delayed | minor | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 06:59 | Scheduled data exports, charts, and customer lists delayed | minor | 3 hrs, 23 mins | Everything is all caught up now.Everything is all caught up now. |
| 2024-07-29 16:25 | Delayed data in Charts | minor | 2 hrs, 48 mins | All Charts have been refreshed, and will continue to be refreshed at their typical cadence.All Charts have been refreshed, and will continue to be refreshed at their typical cadence. |
| 2024-07-23 21:51 | Temporary degraded API performance and errors | minor | 1 hr, 12 mins | This incident has been resolved. API is operating normally.This incident has been resolved. API is operating normally. |
| 2024-07-22 08:17 | API Response Times Degraded | critical | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 09:15 | Apple reporting old receipts inBillingRetryPeriod - mitigated - no customer impact | minor | 54 hrs, 34 mins | The bug on Apple’s side is not yet resolved, but with the mitigation we have in place the impact remains negligib...read more |
| 2024-07-03 06:19 | Missing data in Charts | major | 6 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-01 14:10 | iOS non-subscription purchases may be failing | minor | 4 hrs, 44 mins | All Apple consumable purchases have been restored. This incident is now resolved.All Apple consumable purchases have been restored. This incident is now resolved. |
| 2024-05-29 04:00 | [Scheduled] Database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-16 05:00 | [Scheduled] Database maintenance | maintenance | 54 mins | Today's maintenance has been postponed due to an employee illness. It will be rescheduled at a later date. We wil...read more |
| 2024-05-02 00:41 | Stale Customer List statuses | minor | 11 mins | The issue has been resolved, and all customer statuses reported in Customer Lists are up to date as of the latest...read more |
| 2024-04-30 08:14 | Problem with non subscriptions products in Google Play | major | 12 hrs, 22 mins | All purchases were replayed. Marking the incident as resolvedAll purchases were replayed. Marking the incident as resolved |
| 2024-04-29 15:45 | Duplicated Customers in Customer Lists | major | 1 hr, 12 mins | This incident has been resolved, duplicate customers in customer lists have been removed and numbers are back to ...read more |
| 2024-04-19 16:42 | Issues with login | none | 2 hrs, 18 mins | The incident has been resolved.The incident has been resolved. |
| 2024-04-13 13:54 | [Scheduled] App Store Connect scheduled maintenance by Apple | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |