Rivery Status

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Current Status: rivery is UP

We checked the official rivery status page for updates 2 mins, 4 seconds ago.

Past rivery Incidents

Source: Official rivery status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 22:14 3rd party issue: Facebook Ads errors
minor
0 second

Facebook Ads API is currently experiencing an issue and rivers may fail with the following error: Facebook Ads I...

2025-04-01 12:08 CDC enablement error
none
0 second

Apr 1, 12:08 UTCResolved - This incident has been resolved.Mar 31, 22:56 UTCMonitoring - We have identified the ...

2025-03-31 17:21 Rivers Connection to Snowflake Failing
none
0 second

Mar 31, 17:21 UTCResolved - The issue that caused Rivers to fail when connecting to Snowflake has been resolved. ...

2025-03-30 16:30 Prod-US and Prod-EU AWS Account Migration to Boomi
none
0 second

Mar 30, 16:30 UTCCompleted - The scheduled maintenance has been completed.Mar 30, 15:00 UTCIn progress - Schedule...

2025-03-27 16:00 Prod-IL AWS Account Migration To Boomi
none
0 second

Mar 27, 16:00 UTCCompleted - The scheduled maintenance has been completed.Mar 27, 15:00 UTCIn progress - Schedule...

2025-03-24 16:30 Prod-IL AWS Account Migration To Boomi
none
0 second

Mar 24, 16:30 UTCCompleted - The scheduled maintenance has been completed.Mar 24, 15:30 UTCIn progress - Schedule...

2025-03-23 11:24 Security Mitigation On Prod's
none
0 second

Mar 23, 11:24 UTCCompleted - The scheduled maintenance has been completed.Mar 23, 08:51 UTCScheduled - No DownTim...

2025-03-17 17:26 High Failure Rates in CDC Rivers
none
0 second

Mar 17, 17:26 UTCResolved - The issue with the CDC connectors has been fully resolved. All CDC streams are now op...

2025-02-20 13:52 Rivers are failing with the error - "An error occurred (AccessDenied) when calling the AssumeRole op...
none
0 second

Feb 20, 13:52 UTCResolved - AWS AssumeRole Authorization IssueTimeframe: 11:30 AM - 12:52 PM UTCImpact: Rivers be...

2025-02-09 07:30 Customers Encountering Errors on River Screens
none
0 second

Feb 9, 07:30 UTCResolved - We experienced an issue between 09:35 and 09:50 UTC, during which customers encounter...

2025-02-04 13:46 customer replies are not reflected in Ticketing system
none
0 second

Feb 4, 13:46 UTCResolved - We’ve successfully resolved the issue that was preventing customer comments from bein...

2025-01-30 15:20 Apple Search Ads Connector Issue
none
0 second

Jan 30, 15:20 UTCResolved - This incident has been resolved.Jan 29, 10:34 UTCMonitoring - A fix has been implemen...

2025-01-29 13:43 Login Issues in EU & US Consoles
none
0 second

Jan 29, 13:43 UTCResolved - This incident has been resolved.Jan 29, 13:05 UTCMonitoring - We identified that some...

2025-01-28 16:02 Activity Log Download Issue
none
0 second

Jan 28, 16:02 UTCResolved - After monitoring the deployed fix, we have confirmed that it is effective, and normal...

2025-01-20 10:00 Backend infrastructure maintenance
none
0 second

Jan 20, 10:00 UTCCompleted - The scheduled maintenance has been completed.Jan 20, 07:00 UTCIn progress - Schedule...

2025-01-19 12:36 Intermittent 504 Errors and Performance Degradation on US Console
none
0 second

Jan 19, 12:36 UTCResolved - This incident has been resolved.Jan 19, 12:08 UTCUpdate - We are continuing to monito...

2025-01-19 10:00 Backend infrastructure maintenance - SSO libraries upgrade
none
0 second

Jan 19, 10:00 UTCCompleted - The scheduled maintenance has been completed.Jan 19, 07:00 UTCIn progress - Schedule...

2025-01-19 09:00 Backend Security Enhancements
none
0 second

Jan 19, 09:00 UTCCompleted - The scheduled maintenance has been completed.Jan 19, 06:00 UTCIn progress - Schedule...

2025-01-15 19:00 Temporary Run Failures on US Console (Source-to-Target Rivers)
none
0 second

Jan 15, 19:00 UTCResolved - Between Jan 15, 21:10 UTC, and Jan 16, 05:40 UTC, we experienced sporadic run failure...

2025-01-15 15:30 K8S Version update
none
0 second

Jan 15, 15:30 UTCCompleted - The scheduled maintenance has been completed.Jan 15, 09:30 UTCIn progress - Schedule...

2025-01-12 10:02 Backend infrastructure maintenance
none
0 second

Jan 12, 10:02 UTCCompleted - The scheduled maintenance has been completed.Jan 12, 07:00 UTCIn progress - Schedule...

2025-01-08 10:12 Apple Appstore Connect: Apps Analytics Rivers are failing "Please contact Rivery Support"
none
0 second

Jan 8, 10:12 UTCResolved - The incident has been resolved. The App Store Connect Analytics connector has been su...

2024-12-11 12:43 CDC Infrastructure Issue
none
0 second

Dec 11, 12:43 UTCResolved - Between 10:00 and 11:30 UTC, we experienced an infrastructure issue that impacted CDC...

2024-12-03 09:00 Redshift as Target - Failed to upload the data to Redshift
none
0 second

Dec 3, 09:00 UTCResolved - Some Rivers using Redshift as the target experienced failures with the error: "Failed...

2024-11-15 13:12 3rd Party: Salesforce Connectors are failing with "Cannot connect to Salesforce"
none
0 second

Nov 15, 13:12 UTCResolved - We are pleased to share that the issue affecting Salesforce Rivers has been resolved....

2024-11-12 09:21 Intermittent Data Push Failures for Snowflake Connections Using Private Key Authentication
none
0 second

Nov 12, 09:21 UTCResolved - This incident has been resolved.Nov 12, 08:29 UTCUpdate - We are continuing to monito...

2024-11-09 13:27 Delayed Execution Times and Rivers in Pending Status - US console
none
0 second

Nov 9, 13:27 UTCResolved - This incident has been resolved.Nov 9, 12:50 UTCMonitoring - We have identified the ...

2024-11-05 09:02 Currency Service Rivers Experiencing Failures
none
0 second

Nov 5, 09:02 UTCResolved - The issue affecting our Currency Service Rivers has been resolved, and all Rivers are...

2024-11-05 06:30 [Scheduled] Backend infrastructure maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-04 08:27 Extended Execution Times in EU & US Environments
minor
5 hrs, 39 mins

The issue causing delayed River runs and extended execution times has been fully resolved. This incident started ...

2024-11-04 07:30 [Scheduled] **CANCELLED -Security remediation on compute nodes on Prod-US
maintenance
56 mins

this maintenance is cancelledthis maintenance is cancelled

2024-11-03 07:34 [Scheduled] Backend infrastructure maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-30 09:30 [Scheduled] Security remediation on compute nodes on Prod-EU
maintenance
43 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-27 08:49 [Scheduled] Database scaling maintenance - US
maintenance
2 hrs, 48 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-27 06:50 [Scheduled] Database scaling maintenance - EU
maintenance
1 hr, 57 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-16 08:09 Scheduled Rivers Not Triggering in US Console
minor
36 mins

This incident has been resolved.This incident has been resolved.

2024-10-16 05:59 EU Console Returning 503 - Service Temporarily Unavailable
critical
3 hrs, 10 mins

We have resolved the issue causing a 503 - Service Temporarily Unavailable error on the EU Console. The affected ...

2024-10-09 15:32 River failures for Netsuite RESTlet using customsearch
minor
3 hrs, 7 mins

After additional monitoring, we see that the rivers are successfully running. We are marking this incident as res...

2024-10-08 10:21 SnapChat Ads Rivers Failing with HTTP 4XX Error
minor
7 hrs, 36 mins

We have deployed a workaround to address the HTTP 4XX errors seen for SnapChat Ads rivers. The rivers will run s...

2024-10-08 07:00 [Scheduled] Global Variables: Internal Optimization
maintenance
24 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-07 20:00 AWS Outage impacting Rivery Consoles
major
37 mins

The service disruptions caused by the AWS outage have been resolved and all Rivery services are now operating nor...

2024-09-27 21:25 Facebook Source River Failures Due to Deprecated Metrics
minor
14 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2024-09-12 14:33 Log Download Failure
minor
4 hrs, 3 mins

The issue causing the "no logs found" error when attempting to download logs has been resolved. After a thorough ...

2024-09-04 09:08 CDC rivers are failing with 'NoneType' object error
minor
2 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2024-08-28 17:43 Rivery US Console Outage
major
4 hrs, 9 mins

We are marking this issue as resolved as the SingleStore team has confirmed that our regions are fully operationa...

2024-08-25 10:30 [Scheduled] Upgrade K8S components
maintenance
21 hrs

Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary.

2024-08-21 09:38 FB Ad Creatives failure - messenger_sponsored_message field nonexisting
minor
2 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2024-08-14 19:52 [Scheduled] Upgrade K8S components
maintenance
1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-14 13:42 Unable to Save/Manually Run Rivers in EU Console
minor
4 hrs, 4 mins

This incident has been resolved.This incident has been resolved.

2024-08-13 13:12 Google Ads River Failures
minor
5 hrs, 19 mins

After carefully monitoring ur systems we see that the issue affecting the Google Ads River data retrieval has bee...