Rootly Status

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Current Status: Rootly is UP

We checked the official Rootly status page for updates 4 mins, 39 seconds ago.

Past Rootly Incidents

Source: Official Rootly status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 08:34 Intermittent Latency for Status Pages
minor
24 mins

This incident has been resolved.This incident has been resolved.

2025-03-25 10:42 Intermittent Latency in Web Application
major
18 mins

This issue has been resolved.This issue has been resolved.

2025-03-21 18:40 Degraded Performance Across the Web Platform and Slack
minor
8 mins

The issue affecting Web and Slack performance has been resolved. All services are functioning normally. We appr...

2025-02-26 14:22 Continued Slack Outage (3rd Party) Impacting Rootly Slack App
minor
15 hrs, 54 mins

Slack reported this morning issues impacting their app have been resolved. However, historical events are still a...

2025-02-26 08:06 Slack Outage (3rd Party) Impacting Rootly Slack App
critical
4 hrs, 36 mins

Error rates have come down significantly. Scattered delays when creating channels. The /rootly command is now wor...

2025-02-10 19:11 Delayed Workflows
minor
59 mins

This incident has been resolved.This incident has been resolved.

2024-11-02 05:52 Login Issues on Web Platform
none
0 second

Nov 1, 22:52 PDTResolved - Login issues have been resolved.Nov 1, 22:50 PDTInvestigating - We are investigating...

2024-10-30 23:49 Web Platform and Slack Inaccessible
none
0 second

Oct 30, 16:49 PDTResolved - Our Web Platform and Slack were inaccessible for roughly 4 minutes before a fix was a...

2024-09-25 14:25 Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)
none
0 second

Sep 25, 07:25 PDTResolved - This incident has been resolved.Sep 25, 07:24 PDTUpdate - We are continuing to invest...

2024-08-01 16:28 Delayed Workflow Runs
none
0 second

Aug 1, 09:28 PDTResolved - Mainly affecting customers who are actively trialling Rootly, we've made an upgrade t...

2024-08-01 12:16 Delayed Workflow Runs
minor
10 mins

This incident has been resolved.This incident has been resolved.

2024-06-28 21:56 Partial Outage Across Web Platform and Slack
none
0 second

Jun 28, 14:56 PDTResolved - The incident has been resolved. Thank you for your patience.Jun 28, 14:52 PDTInvestig...

2024-04-29 23:28 Delayed Sending of Emails
none
0 second

Apr 29, 16:28 PDTResolved - This incident has been resolved and was due to an upstream 3rd party issue via SendGr...

2024-04-10 08:50 Degraded Performance Across the Web Platform and Slack
none
0 second

Apr 10, 01:50 PDTResolved - This incident has been resolved.Apr 10, 00:30 PDTMonitoring - A fix has been implemen...

2024-04-10 02:22 Degraded Performance Across the Web Platform and Slack
none
0 second

Apr 9, 19:22 PDTResolved - This incident has been resolved.Apr 9, 19:11 PDTUpdate - We are continuing to invest...

2024-04-04 09:01 Rootly.com is not loading
none
0 second

Apr 4, 02:01 PDTResolved - This incident has been resolved.Apr 4, 02:01 PDTResolved - This incident has been resolved.

2024-04-01 15:19 Intermittent Failures with User Sign In and Incident Creation
none
0 second

Apr 1, 08:19 PDTResolved - This incident has been resolved. RCA will follow and be sent to customers.Apr 1, 08:...

2024-01-28 20:28 Enhancing Reliability Part 2: Scheduled Maintenance for Rootly on Sunday, January 28th, 2024
none
0 second

Jan 28, 12:28 PSTCompleted - The scheduled maintenance has been completed.Jan 28, 12:00 PSTIn progress - Schedule...

2024-01-23 18:20 Incident timeline loading slower than normal
none
0 second

Jan 23, 10:20 PSTResolved - This issue has been resolved.Jan 23, 09:28 PSTInvestigating - Our incident timeline o...

2024-01-21 20:30 Enhancing Reliability Part 1: Scheduled Maintenance for Rootly on Sunday, January 21st, 2024
none
0 second

Jan 21, 12:30 PSTCompleted - The scheduled maintenance has been completed.Jan 21, 12:00 PSTIn progress - Schedule...

2024-01-09 20:39 Incident Slack channel creation impact
none
0 second

Jan 9, 12:39 PSTResolved - This incident has been resolved.Jan 9, 12:33 PSTIdentified - Incident Slack channel ...

2024-01-09 20:24 Outage impacting Rootly Slack App
none
0 second

Jan 9, 12:24 PSTResolved - This incident has been resolved.Jan 9, 12:19 PSTInvestigating - We have identified t...

2023-11-19 14:32 Workflow runs are delayed
none
0 second

Nov 19, 06:32 PSTResolved - This incident has been resolved.Nov 19, 06:21 PSTMonitoring - A fix has been implemen...

2023-11-10 00:53 Workflow runs are delayed
none
0 second

Nov 9, 16:53 PSTResolved - This incident has been resolved.Nov 9, 16:40 PSTUpdate - We are seeing a backlog of ...

2023-10-30 20:35 Delays on Slack and Web Platform
none
0 second

Oct 30, 13:35 PDTResolved - Looks like everything is working as normal, including incident creation in Slack. We ...

2023-08-25 20:25 Incident search on Web Platform missing results
none
0 second

Aug 25, 13:25 PDTResolved - This incident has been resolved.Aug 25, 12:53 PDTMonitoring - A fix has been implemen...

2023-07-27 10:05 Slack Outage (3rd Party) Impacting Rootly Slack App
none
0 second

Jul 27, 03:05 PDTResolved - Slack has restored full functionality to their services and has resolved their incide...

2023-06-15 00:30 Partial Outage on Slack Impacting Rootly Users
minor
4 hrs, 41 mins

Slack has resolved their incident affecting channel creation and general access. Workflows, channels, and Slack a...

2023-06-13 13:36 Creation of Slack Channels is Failing
minor
35 mins

This incident has been resolved.This incident has been resolved.

2023-05-23 09:37 Small percentage of users seeing channel loading and adding user errors in Slack due to Slack relate...
minor
21 mins

This incident has been resolved as Slack has pushed a fix. See details: https://status.slack.com/2023-05/f1df0cac...

2023-05-19 08:26 Users experiencing login issue using SSO authentication
none
0 second

Some users experienced issues logging into Rootly.com via SSO between May 19, 2023 12:00 PM UTC to May 19, 2023 3...

2023-04-17 13:57 Incident Creation Dialog on Slack Timing Out
minor
23 mins

This incident has been resolved.This incident has been resolved.

2023-04-11 11:05 Atlassian (Jira + Confluence) and Zoom Integration Failing to Load
minor
1 hr, 5 mins

This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly...

2023-03-08 21:39 Delayed Incident Creation on Slack and Workflow Queues
minor
13 mins

This incident has been resolved.This incident has been resolved.

2023-02-15 17:36 Slack Incident Creation Errors
minor
27 mins

This incident has been resolved.This incident has been resolved.

2022-12-12 07:17 Users reporting not being able to create incidents
none
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2022-11-30 14:58 Upstream Cloud Provider Issues
minor
17 mins

This incident has been resolved.This incident has been resolved.

2022-11-28 09:06 Latency in Workflow Workers
minor
24 mins

This incident has been resolved.This incident has been resolved.

2022-11-09 15:09 [Slack] Some users reporting not able to create incidents
none
39 mins

This incident has been resolved.This incident has been resolved.

2022-10-31 14:00 [Web + Slack ] Some users reporting not able to create incidents
none
1 hr, 56 mins

This incident has been resolved.This incident has been resolved.

2022-10-04 14:26 Delayed Workflow Processing
none
34 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 12:35 Web Platform and Slack unavailable for some regions
none
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 05:39 API unavailable to some regions
none
3 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 00:28 Some users are unable to access Web Platform and API
minor
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2022-09-13 12:20 Intermittent Incident Creation in Slack
minor
25 mins

The incident has been resolved.The incident has been resolved.

2022-08-23 17:10 Outage
none
52 mins

This incident has been resolved.This incident has been resolved.