Current Status: SCORM Cloud is UP
We checked the official SCORM Cloud status page for updates 4 mins, 42 seconds ago.
Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
---|---|---|---|---|
2024-11-08 16:20 | Reportage - Interaction Reports Slow Response Times | minor | 0 second | We are continuing to work on a fix to this issue, and greatly appreciate your patience as we do so. After much te...read more |
2024-08-27 14:47 | Slow Response Time | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
2024-08-26 14:15 | Slow Response Time | minor | 28 mins | This incident has been resolved.This incident has been resolved. |
2024-08-05 13:29 | Slow Response Time | minor | 26 mins | This incident has been resolved.This incident has been resolved. |
2024-07-29 15:04 | Elevated Errors | major | 5 hrs, 37 mins | Request times and service health have returned to normal and are holding strong. We are continuing to monitor ser...read more |
2024-01-28 01:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-01-19 15:53 | Elevated Errors | major | 1 hr, 4 mins | This incident has been resolved.This incident has been resolved. |
2023-12-18 14:47 | Registration Postback Service Interruption | major | 6 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
2023-09-28 20:55 | Elevated Errors with Registration Creation | minor | 6 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
2023-07-24 16:27 | Slow Response Time | minor | 6 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
2023-07-20 14:01 | Slow Response Time | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
2023-07-11 13:31 | Slow Response Time | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
2023-07-10 14:59 | Account and Billing service outage | major | 9 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
2023-04-24 18:39 | Elevated Errors | major | 35 mins | This incident has been resolved.This incident has been resolved. |
2023-03-17 15:46 | Elevated Errors | minor | 15 mins | This incident has been resolved.This incident has been resolved. |
2023-03-10 11:00 | Some Launch Requests Unfulfilled | none | 0 second | SCORM Cloud experienced an issue causing a portion of launch requests to go unfulfilled over the morning hours of...read more |
2023-02-08 16:10 | Elevated Errors with More Tokens | none | 9 mins | The issue has been resolved. If you are still receiving an "Invalid more token" error response, you will need to ...read more |
2023-01-22 01:01 | [Scheduled] Scheduled Database Maintenance | maintenance | 7 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2022-11-23 13:05 | Elevated Errors | minor | 2 hrs, 2 mins | This incident has been resolved, database activity remained nominal for the duration of the monitoring period.This incident has been resolved, database activity remained nominal for the duration of the monitoring period. |
2022-07-20 14:50 | Elevated Errors | major | 1 hr, 29 mins | This incident has been resolved. We will continue to monitor the health of the system. A post mortem is currentl...read more |
2022-06-24 13:10 | Elevated Errors on Course Imports | minor | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
2022-04-25 04:35 | Elevated Errors | minor | 1 hr, 19 mins | We have identified expired SSL certificates on part of our backend infrastructure that was preventing new instanc...read more |
2022-03-20 21:45 | Elevated Error Rate | minor | 0 second | A scheduled database migration event encountered an error which left some tables with invalid foreign key constra...read more |
2022-01-13 16:37 | Slow Response Time | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
2022-01-06 15:59 | Slow Response Time | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
2021-09-15 14:30 | Slow Response Times | critical | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
2021-04-25 16:45 | Service Interruption | none | 43 mins | This incident has been resolved. We will publish a post-mortem on our status page soon with more information. We ...read more |
2021-04-13 04:01 | [Scheduled] Database Maintenance | maintenance | 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2021-01-21 02:54 | Elevated Latency with Registration Postback Service | none | 5 hrs, 57 mins | Postback message processing has returned to normal.Postback message processing has returned to normal. |
2020-10-30 21:38 | Slow Response Time | minor | 1 hr, 24 mins | We determined that the increased latency of responses was due to a defective memcache server. Recycling the defec...read more |
2020-10-12 19:26 | Registration Postbacks not sending to customer integrations | minor | 4 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
2020-06-09 14:57 | Elevated Request Latency | major | 3 hrs, 17 mins | A fix for this incident has been deployed. We will attach a postmortem with more information to our status page l...read more |
2020-05-29 16:29 | Elevated Errors | critical | 2 hrs, 39 mins | This incident has been resolved. We will share further details as a postmortem attached to this incident soon.This incident has been resolved. We will share further details as a postmortem attached to this incident soon. |
2020-05-01 15:49 | Service Interruption | critical | 1 hr, 19 mins | This incident has been resolved. A specific update to a database table was identified as the source of the proble...read more |
2020-03-13 11:21 | Service Interruption | critical | 29 mins | This incident has been resolved. We will write a postmortem with more information soon and post it on our status ...read more |
2020-03-04 20:53 | TLS Certificate Error | major | 11 mins | This issue has been resolved. A regression in our infrastructure code caused the deployment of an expired certifi...read more |
2019-11-15 18:29 | Dispatch: Inconsistent postback of results to 3rd party LMS | minor | 11 hrs, 22 mins | We have deployed a fix and dispatch packages should once once again handling results post backs to all destinatio...read more |
2019-10-11 16:18 | Slow Response Time | major | 4 hrs, 16 mins | Performance for SCORM Cloud has stabilized. While we have not yet implemented a long term solution for this probl...read more |
2019-10-11 14:09 | Slow Response Times | major | 1 hr, 1 min | This incident is now resolved. We identified a suboptimal operation that was used in an influx of requests today ...read more |
2019-09-16 16:01 | Slow Response Time | minor | 2 hrs, 1 min | We are still investigating the root cause of the performance issues. In the interim we have taken steps to manual...read more |
2019-05-03 16:06 | Slow Response Time and Request Timeouts | minor | 9 mins | We have identified a suboptimal database query that resulted in excessive database load. We will continue to moni...read more |
2019-04-29 17:27 | Elevated Course Error Rates | minor | 18 mins | Amazon S3 has resolved this incident. We'll continue to monitor for any unexpected changes.Amazon S3 has resolved this incident. We'll continue to monitor for any unexpected changes. |
2019-03-21 16:40 | Postback Processing Delayed | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
2019-01-16 15:44 | Statement Forwarding Outage | major | 12 hrs, 15 mins | This issue has been resolved. In the coming days we will add additional monitoring and updates to improve the res...read more |
2018-12-18 16:30 | Slow Response Time | major | 1 hr, 1 min | We have identified a source of high xAPI traffic, and enabled global xAPI rate limiting. Enabling rate limiting h...read more |
2018-12-16 19:22 | Slow Response Time | minor | 52 mins | We are still investigating a permanent fix for the source of the delays, and will continue to closely monitor per...read more |
2018-11-14 18:47 | Service Disruption | critical | 2 hrs, 15 mins | We have identified a source of an unusually large number of requests which resulted in excessive database I/O wai...read more |
2018-10-22 15:21 | Service Degradation | major | 5 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
2018-08-01 16:29 | Service Disruption | major | 2 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
2018-07-10 18:22 | Increased Response Times | minor | 5 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |