Current Status: SMX Cybersecure Email is UP
We checked the official SMX Cybersecure Email status page for updates 3 mins, 36 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-11-29 20:00 | [Scheduled] Routine maintenance of portal backend servers | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 08:35 | SMX admin portal not displaying inbound or outbound mail logs | major | 1 hr, 58 mins | This incident is now resolvedThis incident is now resolved |
| 2024-08-13 16:00 | Increase in False Positive emails | none | 0 second | Today there has been an increase in False Positive emails due an update pushed by one of our filtering vendors in...read more |
| 2024-08-01 10:45 | Office 365 Delivery Issues | minor | 3 hrs, 39 mins | This issue has now been resolved.This issue has now been resolved. |
| 2024-07-19 18:00 | Crowdstrike issues | none | 0 second | SMX does not use Crowdstrike within our security solutions so are not impacted by yesterday evenings issues. We ...read more |
| 2024-06-27 14:43 | Emails queuing for Office 365 customers | minor | 1 hr, 39 mins | This issue has now been resolved, if there are any emails which are queued they should be delivered over the next...read more |
| 2024-05-28 17:14 | DKIM email rejections | minor | 71 hrs, 33 mins | This incident has now been resolved.This incident has now been resolved. |
| 2024-04-08 21:00 | [Scheduled] SMX Email Admin Portal Deployment | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-08 20:00 | [Scheduled] Routine maintenance of portal backend servers | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-22 11:56 | External DNS resoution issues | minor | 144 hrs, 15 mins | This issue has been resolved.This issue has been resolved. |
| 2024-02-21 19:00 | [Scheduled] SMX3 planned outage | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-15 09:01 | [Scheduled] Secure Email Gateway Failover Testing | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-08 21:00 | [Scheduled] SMX Network Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-05 17:45 | [Scheduled] Planned Maintenance for SMX3 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-16 07:00 | Duplicate SMX Reports | none | 0 second | Two instances of the SMX subscription engine were running causing duplicate reports to be sent. We have fixed th...read more |
| 2023-11-13 21:00 | [Scheduled] Routine maintenance of portal backend servers - SMXEMAIL NZ/AU | maintenance | 11 hrs, 7 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-29 11:10 | Issues sending to NZ domains | minor | 5 hrs, 36 mins | This issue has now been resolved. If any rejected emails are sent again now they should go through fine.This issue has now been resolved. If any rejected emails are sent again now they should go through fine. |
| 2023-09-18 12:48 | Sending to Australian domain names | minor | 22 mins | This issue has now been resolved , if any rejected emails are sent again they should go through fine now.This issue has now been resolved , if any rejected emails are sent again they should go through fine now. |
| 2023-09-06 11:48 | DMARC failures | minor | 21 hrs, 9 mins | This is incident has been resolved.This is incident has been resolved. |
| 2023-08-31 16:02 | [Scheduled] Mail Configuration Database Maintenance | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-30 21:00 | [Scheduled] Update to SMX Docments website | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-30 16:00 | [Scheduled] Mail Configuration Database Maintenance | maintenance | 15 hrs, 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-08 13:00 | [Scheduled] Upgrade to our Mail Servers | maintenance | 26 hrs, 46 mins | This change has been completed now.This change has been completed now. |
| 2023-07-28 08:21 | SMX Portal mail search and reports delivery | minor | 2 hrs, 27 mins | This issue has been resolved now. Thank you for your patience and we apologise for any inconvenience caused.This issue has been resolved now. Thank you for your patience and we apologise for any inconvenience caused. |
| 2023-07-25 20:00 | [Scheduled] Minor Upgrade to SMX Email Admin User Interface | maintenance | 20 hrs, 39 mins | This change has been completed now.This change has been completed now. |
| 2023-07-24 14:23 | Outbound emails queuing | major | 1 hr, 27 mins | This issue has been resolved, we apologise for any inconvenience caused and thank you for your patience.This issue has been resolved, we apologise for any inconvenience caused and thank you for your patience. |
| 2023-06-23 08:07 | SMX reports and email logs | minor | 3 hrs, 31 mins | This issue has been resolved now. Thank you for your patience.This issue has been resolved now. Thank you for your patience. |
| 2023-05-30 16:02 | QSR Self Release portal | minor | 24 hrs, 2 mins | This issue has now been resolved. SMX apolgises for any inconvenience caused and thank you for your patience whil...read more |
| 2023-05-30 13:38 | Issue sending out to *.nz domains. | none | 19 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 21:00 | [Scheduled] SMX Email Admin Portal Deployment | maintenance | 13 hrs, 11 mins | This change has been completed now.This change has been completed now. |
| 2023-04-14 13:05 | [Scheduled] SMX3 Archiving/Quarantine System Update | maintenance | 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-27 20:00 | [Scheduled] SMX Email Admin Portal Deployment | maintenance | 18 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-23 20:00 | [Scheduled] Mailreport database server maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-23 12:22 | Connection reset errors | minor | 4 hrs, 7 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2023-02-22 20:00 | [Scheduled] SMX3 database server upgrade | maintenance | 11 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-13 20:00 | [Scheduled] SMX3 database server upgrade | maintenance | 12 hrs, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-19 11:22 | Filtering Service Outage | major | 4 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-02 21:00 | [Scheduled] SMX3 Portal scheduled update | maintenance | 398 hrs, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-09 21:00 | [Scheduled] SMX Portal and database servers maintenance | maintenance | 11 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-26 09:00 | [Scheduled] SMX Filtering Failover Testing | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-10 21:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-31 19:00 | [Scheduled] SMX Portal / Filtering Database Maintenance | maintenance | 4 hrs, 29 mins | The change has been completed.The change has been completed. |
| 2022-08-22 19:00 | [Scheduled] SMX Email Admin Portal Maintenance | maintenance | 3 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-02 19:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 4 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-27 19:00 | [Scheduled] SMX Filtering Network Maintenance (Australia) | maintenance | 2 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-21 14:29 | Phoneline Disruption | critical | 1 hr, 25 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2022-07-19 19:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 5 hrs, 1 min | The scheduled network maintenance has been successfully completed. Any customers experiencing errors or unexpecte...read more |
| 2022-07-18 21:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-18 21:00 | [Scheduled] Routine Maintenance of SMX Email Admin Portal | maintenance | 15 hrs, 4 mins | The change has been completed.The change has been completed. |
| 2022-04-05 21:00 | [Scheduled] SMX Email Administrative Portal maintenance | maintenance | 11 hrs, 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |