Current Status: Sapling is UP
We checked the official Sapling status page for updates 2 mins, 1 second ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-11-20 20:03 | Cluster capacity reached | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-18 22:30 | Non-edits services unavailable / degraded perforamnce | none | 0 second | Due to Linkerd issues, services outside of /edits (primarily autocomplete and AI detection) were degraded / unava...read more |
| 2024-10-08 15:43 | Memory utilization spike | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-18 21:15 | Rephrase service down | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-21 07:00 | Edits API and SDK incompatibility | major | 0 second | SDK would display error from 3/20 5pm to 3/21 11am Pacific Time for empty edits array due to a backend inconsiste...read more |
| 2024-01-13 14:30 | Degraded performance | critical | 0 second | From 6:30 to 9AM PT, there was degraded performance due to issues with server database and caching system.From 6:30 to 9AM PT, there was degraded performance due to issues with server database and caching system. |
| 2023-10-19 19:38 | Cluster update resulting in downtime | major | 6 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-28 20:30 | Degraded API performance | major | 0 second | Due to some configuration issues when scaling our servers, users may have experienced degraded API performance.Due to some configuration issues when scaling our servers, users may have experienced degraded API performance. |
| 2023-07-25 23:09 | Load balancer issues | major | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-19 19:00 | Filtered edits | none | 0 second | From around 11:30pm to 1:30pm PT most suggested edits were filtered. This has been resolved.From around 11:30pm to 1:30pm PT most suggested edits were filtered. This has been resolved. |
| 2023-06-28 05:30 | Degraded edits performance | major | 0 second | Higher latency than usual from 6/27/2023 10:30pm PT to 2/28/2023 8:30am PT.Higher latency than usual from 6/27/2023 10:30pm PT to 2/28/2023 8:30am PT. |
| 2023-01-24 04:30 | Downtime | critical | 0 second | Downtime on 1/23 from 8:45pm to 9:45pm PTDowntime on 1/23 from 8:45pm to 9:45pm PT |
| 2023-01-06 04:30 | Degraded edits performance | none | 0 second | Degraded edits performance with timeouts from 1/5/2023 9pm PT to 1/6/2023 9am PTDegraded edits performance with timeouts from 1/5/2023 9pm PT to 1/6/2023 9am PT |
| 2022-12-06 16:00 | High latency | none | 0 second | From around 8am to 10:30am PT there was higher latency than usual. All systems are now functioning normally again...read more |
| 2022-11-17 03:27 | Sapling login errors | major | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-10 23:30 | Degraded Suggest performance | none | 0 second | From 4:30pm to 6:15pm PT on 2022-08-10, Suggested response functionality was down.From 4:30pm to 6:15pm PT on 2022-08-10, Suggested response functionality was down. |
| 2022-07-12 17:39 | High latency | minor | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-15 08:00 | High latency | none | 0 second | From 1300 to 1315 AM latency was high and the Sapling service was inaccessible.From 1300 to 1315 AM latency was high and the Sapling service was inaccessible. |
| 2022-06-07 20:27 | Website editor pages nonfunctional | none | 0 second | Several pages (including /grammar-check, /spell-check) were nonfunctional.Several pages (including /grammar-check, /spell-check) were nonfunctional. |
| 2022-03-23 18:00 | Higher than usual latency | minor | 0 second | Higher than usual latency from 11am to 1am PT. This has been resolved.Higher than usual latency from 11am to 1am PT. This has been resolved. |
| 2022-03-15 16:30 | High latency | minor | 0 second | Increased latency of Sapling's endpoints, in particular for website.Increased latency of Sapling's endpoints, in particular for website. |
| 2022-03-14 23:43 | Sapling unreachable | critical | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-31 18:30 | High latency | none | 0 second | Latency was increased for roughly 90 minutes due to increase in networking requirements. Sapling has increased ne...read more |
| 2021-12-08 19:27 | Snippets and autocomplete not working | none | 96 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-24 13:00 | Downtime | none | 0 second | Database overload leading to downtime.Database overload leading to downtime. |
| 2021-09-09 14:00 | Unusually high latency | none | 0 second | High latency due to configuration of search module.High latency due to configuration of search module. |
| 2021-06-25 16:37 | Unusually high latency | major | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-08 09:00 | API Slowdown | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-04-30 00:28 | Unusually high latency | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-03 21:36 | Cluster maintenance | maintenance | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-24 00:00 | Unusually high latency | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-02-05 06:25 | [Scheduled] Scheduled maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |