Current Status: Sapling is UP
We checked the official Sapling status page for updates 5 mins, 2 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-20 15:00 | Increased latency | major | 0 second | Increase in latency due to upgrades to libraries for error classification pipeline.Increase in latency due to upgrades to libraries for error classification pipeline. |
| 2024-11-20 20:36 | Cluster capacity reached | none | 0 second | Nov 20, 20:36 UTCResolved - This incident has been resolved.Nov 20, 20:03 UTCMonitoring - A fix has been implemen...read more |
| 2024-10-18 22:30 | Non-edits services unavailable / degraded perforamnce | none | 0 second | Oct 18, 22:30 UTCResolved - Due to Linkerd issues, services outside of /edits (primarily autocomplete and AI dete...read more |
| 2024-10-08 16:10 | Memory utilization spike | none | 0 second | Oct 8, 16:10 UTCResolved - This incident has been resolved.Oct 8, 15:52 UTCMonitoring - A fix has been implemen...read more |
| 2024-06-18 21:55 | Rephrase service down | none | 0 second | Jun 18, 21:55 UTCResolved - This incident has been resolved.Jun 18, 21:15 UTCInvestigating - We have identified t...read more |
| 2024-03-21 07:00 | Edits API and SDK incompatibility | none | 0 second | Mar 21, 07:00 UTCResolved - SDK would display error from 3/20 5pm to 3/21 11am Pacific Time for empty edits array...read more |
| 2024-01-13 14:30 | Degraded performance | none | 0 second | Jan 13, 14:30 UTCResolved - From 6:30 to 9AM PT, there was degraded performance due to issues with server databas...read more |
| 2023-10-20 02:06 | Cluster update resulting in downtime | none | 0 second | Oct 20, 02:06 UTCResolved - This incident has been resolved.Oct 20, 00:25 UTCUpdate - Issue has been resolved.Oct...read more |
| 2023-09-28 20:30 | Degraded API performance | none | 0 second | Sep 28, 20:30 UTCResolved - Due to some configuration issues when scaling our servers, users may have experienced...read more |
| 2023-07-26 00:04 | Load balancer issues | none | 0 second | Jul 26, 00:04 UTCResolved - This incident has been resolved.Jul 25, 23:09 UTCInvestigating - We are currently inv...read more |
| 2023-07-19 19:00 | Filtered edits | none | 0 second | Jul 19, 19:00 UTCResolved - From around 11:30pm to 1:30pm PT most suggested edits were filtered. This has been re...read more |
| 2023-06-28 05:30 | Degraded edits performance | none | 0 second | Jun 28, 05:30 UTCResolved - Higher latency than usual from 6/27/2023 10:30pm PT to 2/28/2023 8:30am PT.Jun 28, 05:30 UTCResolved - Higher latency than usual from 6/27/2023 10:30pm PT to 2/28/2023 8:30am PT. |
| 2023-01-24 04:30 | Downtime | none | 0 second | Jan 24, 04:30 UTCResolved - Downtime on 1/23 from 8:45pm to 9:45pm PTJan 24, 04:30 UTCResolved - Downtime on 1/23 from 8:45pm to 9:45pm PT |
| 2023-01-06 04:30 | Degraded edits performance | none | 0 second | Jan 6, 04:30 UTCResolved - Degraded edits performance with timeouts from 1/5/2023 9pm PT to 1/6/2023 9am PTJan 6, 04:30 UTCResolved - Degraded edits performance with timeouts from 1/5/2023 9pm PT to 1/6/2023 9am PT |
| 2022-12-06 16:00 | High latency | none | 0 second | Dec 6, 16:00 UTCResolved - From around 8am to 10:30am PT there was higher latency than usual. All systems are no...read more |
| 2022-11-17 04:15 | Sapling login errors | none | 0 second | Nov 17, 04:15 UTCResolved - This incident has been resolved.Nov 17, 04:15 UTCUpdate - We have resolved the issue....read more |
| 2022-08-10 23:30 | Degraded Suggest performance | none | 0 second | Aug 10, 23:30 UTCResolved - From 4:30pm to 6:15pm PT on 2022-08-10, Suggested response functionality was down.Aug 10, 23:30 UTCResolved - From 4:30pm to 6:15pm PT on 2022-08-10, Suggested response functionality was down. |
| 2022-07-12 18:44 | High latency | none | 0 second | Jul 12, 18:44 UTCResolved - This incident has been resolved.Jul 12, 18:39 UTCMonitoring - A fix has been implemen...read more |
| 2022-06-15 08:00 | High latency | none | 0 second | Jun 15, 08:00 UTCResolved - From 1300 to 1315 AM latency was high and the Sapling service was inaccessible.Jun 15, 08:00 UTCResolved - From 1300 to 1315 AM latency was high and the Sapling service was inaccessible. |
| 2022-06-07 20:27 | Website editor pages nonfunctional | none | 0 second | Jun 7, 20:27 UTCResolved - Several pages (including /grammar-check, /spell-check) were nonfunctional.Jun 7, 20:27 UTCResolved - Several pages (including /grammar-check, /spell-check) were nonfunctional. |
| 2022-03-23 18:00 | Higher than usual latency | none | 0 second | Mar 23, 18:00 UTCResolved - Higher than usual latency from 11am to 1am PT. This has been resolved.Mar 23, 18:00 UTCResolved - Higher than usual latency from 11am to 1am PT. This has been resolved. |
| 2022-03-15 16:30 | High latency | none | 0 second | Mar 15, 16:30 UTCResolved - Increased latency of Sapling's endpoints, in particular for website.Mar 15, 16:30 UTCResolved - Increased latency of Sapling's endpoints, in particular for website. |
| 2022-03-15 00:08 | Sapling unreachable | none | 0 second | Mar 15, 00:08 UTCResolved - This incident has been resolved.Mar 14, 23:43 UTCUpdate - We are continuing to work o...read more |
| 2022-01-31 18:30 | High latency | none | 0 second | Jan 31, 18:30 UTCResolved - Latency was increased for roughly 90 minutes due to increase in networking requiremen...read more |
| 2021-12-12 19:35 | Snippets and autocomplete not working | none | 0 second | Dec 12, 19:35 UTCResolved - This incident has been resolved.Dec 9, 08:27 UTCUpdate - Autocomplete issue should b...read more |
| 2021-11-24 13:00 | Downtime | none | 0 second | Database overload leading to downtime.Database overload leading to downtime. |
| 2021-09-09 14:00 | Unusually high latency | none | 0 second | High latency due to configuration of search module.High latency due to configuration of search module. |
| 2021-06-25 16:37 | Unusually high latency | major | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-08 09:00 | API Slowdown | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-04-30 00:28 | Unusually high latency | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-03 21:36 | Cluster maintenance | maintenance | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-24 00:00 | Unusually high latency | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2021-02-05 06:25 | [Scheduled] Scheduled maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |