Sauce Labs Status

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Current Status: Sauce Labs is UP

We checked the official Sauce Labs status page for updates 5 mins, 5 seconds ago.

Past Sauce Labs Incidents

Source: Official Sauce Labs status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-18 10:43 2024-December-18 Service Incident
major
1 hr, 14 mins

Customers are able to purchase Self-Service plans from our dashboard again. This issue is resolved.Customers are able to purchase Self-Service plans from our dashboard again. This issue is resolved.

2024-12-14 18:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-12 13:59 2024-December-12 Resolved Service Incident
none
0 second

Between 12:40 UTC and 13:20 UTC, Video recordings were missing in test reports for Android tests, affected all re...

2024-11-19 21:35 2024-November-19 Service Incident
major
53 mins

After taking remedial action all services are operating as normal. This incident is resolved.After taking remedial action all services are operating as normal. This incident is resolved.

2024-11-09 18:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-02 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-30 19:00 2024-October-30 Service Incident
major
2 hrs, 52 mins

After taking remedial action all services are operating as normal. This incident is resolved.After taking remedial action all services are operating as normal. This incident is resolved.

2024-10-19 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-12 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-11 19:26 2024-October-11 Resolved Service Incident 2
none
0 second

Between 9:33 and 19:21 UTC, Real Device tests running via Sauce Connect tunnel (version 5) experienced failures o...

2024-10-11 05:00 2024-October-11 Resolved Service Incident
none
0 second

Between 04:30 and 04:57 UTC, we were experiencing elevated error rates and reduced device availability for Real d...

2024-10-05 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-01 16:32 2024-October-1 Service Incident
minor
4 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2024-09-30 16:41 2024-September-30 Resolved Service Incident
none
0 second

Between 15:53 - 16:11 UTC, Sauce Labs dashboard was unavailable in our EU Data Center. The access has been restor...

2024-09-21 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-15 17:00 2024-09-15 Resolved Service Incident
none
0 second

Between 17:02 and 20:15 UTC, automated tests executed on our real devices in the US West Data Center experienced ...

2024-09-14 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-09 10:58 2024-September-9 Service Incident
major
2 hrs, 31 mins

After taking remedial action all services are operating as normal. This incident is resolved.After taking remedial action all services are operating as normal. This incident is resolved.

2024-08-24 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-15 19:48 2024-August-15 Service Incident
major
1 hr, 38 mins

This incident has been resolved.This incident has been resolved.

2024-08-12 21:13 2024-August-12 Service Incident
major
1 hr, 31 mins

After taking remedial action, all services are operating as normal. This incident is resolved.After taking remedial action, all services are operating as normal. This incident is resolved.

2024-08-10 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-18 19:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-10 04:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-08 19:06 2024-July-8 Service Incident
major
29 mins

After taking remedial action all services are operating as normal. This incident is resolved.After taking remedial action all services are operating as normal. This incident is resolved.

2024-07-04 13:49 2024-July-4 Service Incident
critical
39 mins

After taking remedial action, all services are operating as normal. This incident is resolved.After taking remedial action, all services are operating as normal. This incident is resolved.

2024-06-22 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-14 18:45 2024-June-14 Service Incident
major
42 mins

After taking remedial action, all services are operating as normal. This incident is resolved.After taking remedial action, all services are operating as normal. This incident is resolved.

2024-06-08 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-07 12:52 2024-June-7 Service Incident
major
1 hr, 4 mins

After taking remedial action, Sauce Connect 4 tunnels are starting successfully in our US-West data center. All ...

2024-05-29 16:00 2024-May-29 Service Incident
none
0 second

Between 1550 and 2330 UTC, some customers running tests with Sauce Connect 5 tunnels that were created between 15...

2024-05-28 13:42 2024-May-28 Service Incident
major
59 mins

After taking remedial action, the availability of iOS 17 real devices has returned to normal. This incident is re...

2024-05-25 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-18 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-05-03 11:48 2024-May-3 Service Incident
minor
20 mins

After taking remedial action, access to the dashboard and manual testing in our US-East-4 datacenter has been res...

2024-05-02 11:00 2024-May-2 Resolved Service Incident
none
0 second

Between 9:30 AM and 11:00 AM UTC, we were experiencing decreasing availability of Real Devices in all data center...

2024-04-30 15:00 2024-April-30 Resolved Service Incident
none
0 second

Between 14:40 and 15:05 UTC, we were seeing elevated errors rates when starting Desktop and Virtual device tests ...

2024-04-20 17:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-17 16:44 2024-April-17 Service Incident
major
24 mins

After taking remedial action, all services are operating as normal. This incident is resolved.After taking remedial action, all services are operating as normal. This incident is resolved.

2024-04-14 17:55 2024-April-14 Service Incident
major
51 mins

After taking remedial action, services in all datacenters are operating as normal. This incident is resolved.After taking remedial action, services in all datacenters are operating as normal. This incident is resolved.

2024-03-27 11:28 2024-March-27 Service Incident
major
51 mins

After taking remedial action, iOS Real devices are available in all our data centers. This incident is now resolv...

2024-03-25 16:06 2024-Mar-25 Resolved Service Incident
major
0 second

Between 14:48 - 14:58 UTC, a configuration change on our side resulted in test failures reaching ondemand.us-west...

2024-03-23 18:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-21 06:30 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-20 06:30 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-14 04:00 2024-March-14 Resolved Service Incident
none
0 second

Between 4:00-6:30 AM UTC, we were experiencing errors retrieving test artifacts for test results in our US-West-1...

2024-03-12 14:12 2024-March-12 Service Incident
major
26 hrs, 24 mins

After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now re...

2024-03-11 10:14 2024-March-11 Service Incident
major
3 hrs, 24 mins

After taking remedial action, we are seeing error rates return to normal levels. This incident is now resolved.After taking remedial action, we are seeing error rates return to normal levels. This incident is now resolved.

2024-03-09 18:00 [Scheduled] Sauce Labs Planned Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-03-06 19:03 2024-March-6 Service Incident
minor
34 mins

This incident has been resolved.This incident has been resolved.