Secomea Status

Is Secomea down?

Current Status: Secomea is UP

We checked the official Secomea status page for updates 2 mins, 39 seconds ago.

Past Secomea Incidents

Source: Official Secomea status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-24 03:11 Issue automatically detected on: GateManager 100
major
17 mins

This incident has been resolved.This incident has been resolved.

2025-03-22 10:41 Issue automatically detected on: GateManager 01
major
1 hr, 11 mins

This incident has been resolved.This incident has been resolved.

2025-03-22 10:29 Issue automatically detected on: FTP
major
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2025-03-22 10:25 Issue automatically detected on: GateManager 101
major
1 hr, 27 mins

This incident has been resolved.This incident has been resolved.

2025-03-22 10:13 Issue automatically detected on: GateManager 105
major
1 hr, 39 mins

This incident has been resolved.This incident has been resolved.

2025-03-13 12:41 [Scheduled] Prime Maintenance work
maintenance
4 hrs, 19 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 09:00 [Scheduled] Secomea Prime maintenance
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-10 09:03 GM08 - Unable to connect to GateManager
none
0 second

This incident has been resolved.This incident has been resolved.

2025-03-07 09:15 GateManager 08 down
major
13 mins

This incident has been resolved.This incident has been resolved.

2025-03-06 16:00 [Scheduled] [APAC2] Firmware Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 11:00 [Scheduled] [US] Firmware Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 10:01 [Scheduled] [APAC1] Firmware Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 09:00 [Scheduled] [EU] Firmware Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-03 07:00 GM08 - Unable to connect to GateManager
critical
2 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2025-02-24 09:07 Issue automatically detected on: GateManager 06
major
2 hrs

This incident has been resolved.This incident has been resolved.

2025-02-20 08:35 Prime login issues
minor
2 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2025-02-19 15:36 [Scheduled] Prime Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-19 08:00 [Scheduled] Prime Maintenance
maintenance
7 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-12 04:32 Issue automatically detected on: GateManager 22
major
27 mins

This incident has been resolved.This incident has been resolved.

2025-02-11 13:10 Issue automatically detected on: GateManager 106
major
2 hrs, 39 mins

This incident has been resolved.This incident has been resolved.

2025-02-10 21:22 Issue automatically detected on: Prime
major
0 second

This is an automatic message: our system has automatically detected an anomaly, ...

2025-02-10 09:22 Issue automatically detected on: Prime
major
1 hr, 38 mins

This incident has been resolved.This incident has been resolved.

2025-02-10 09:22 Issue automatically detected on: Prime
major
0 second

11:00: This incident has been resolved. 10:30: A fix has been implemented and we are monitoring the results. 10...

2025-02-07 08:00 [Scheduled] Information about changed opening hours in Secomea Support on February 6th, 2025
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-06 15:09 Order delivery might be delayed
minor
427 hrs, 58 mins

This incident has been resolved.This incident has been resolved.

2025-01-28 10:00 [Scheduled] Secomea Prime maintenance
maintenance
1 hr, 7 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-17 11:27 Prime Sync
none
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2024-12-16 16:00 [Scheduled] Secomea Prime maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-16 13:43 Issue automatically detected on: GateManager 100
major
56 mins

This incident has been resolved.This incident has been resolved.

2024-12-16 13:30 [Scheduled] Maintenance for enablement of Session Recording
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-12 09:01 [Scheduled] Secomea Prime maintenance
maintenance
4 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 15:00 [Scheduled] [APAC2] Firmware Upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 09:01 [Scheduled] [APAC1] Firmware Upgrade
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 09:00 [Scheduled] [US] Firmware Upgrade
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 07:00 [Scheduled] [EU] Firmware Upgrade
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 09:30 [Scheduled] License Portal - Maintenance
maintenance
21 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-20 12:34 Prime Sync
minor
2 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2024-11-20 09:37 [Scheduled] GM Replacement hardware
maintenance
2 hrs, 23 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-20 09:34 Issue automatically detected on: GateManager 22
major
4 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 00:00 Prime Sync
major
0 second

We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime. It ...

2024-11-18 12:28 Prime Sync issues
major
23 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2024-11-17 22:35 Secomea Prime down
major
2 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-11-07 11:03 GM22 hardware replacement extended
maintenance
1 hr, 13 mins

The hardware replacement have been cancelled for today, due to some unforeseen issues. New service window will be...

2024-11-07 09:01 [Scheduled] Hardware Maintenance
maintenance
1 hr, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-07 09:00 [Scheduled] Scheduled maintenance for Secomea Prime
maintenance
6 hrs, 35 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-06 08:30 [Scheduled] Information about changed opening hours in Secomea Support on November 6th, 2024:
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-04 11:28 Prime Sync issues
major
51 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-11-01 01:34 Issue automatically detected on: GateManager 22
major
56 mins

This incident has been resolved.This incident has been resolved.

2024-10-23 10:30 [Scheduled] Secomea Prime maintenance
maintenance
2 hrs, 51 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-17 14:28 [Scheduled] Secomea Prime maintenance
maintenance
1 hr, 56 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.