Current Status: ServiceTitan is UP
We checked the official ServiceTitan status page for updates 3 mins, 13 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-13 06:00 | Intermittent Performance Issues | minor | 6 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-08 12:19 | Phones Pro Issues | major | 5 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-27 14:01 | Performance Issues | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-26 07:01 | Performance Issues - 500 Errors | critical | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 13:51 | Phones Pro Issues | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 13:16 | Phones Pro Issues | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 10:09 | Maps issues in Dispatch with latest version of Chrome | minor | 28 hrs, 46 mins | Maps are now loading properly on all versions of Chrome, including Chrome Version 128. This incident has been res...read more |
| 2024-04-08 14:14 | Schedule Engine - Job Issues | major | 1 hr, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-08 07:52 | Performance Issues | critical | 8 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-01 08:37 | Degraded Performance | major | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-16 08:00 | Dispatch Pro Issues | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 08:18 | Login issues due to timezone misconfiguration | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-15 10:07 | Performance Issues - Some tenants unable to login/access ServiceTitan | none | 0 second | On Friday, September 15th we had an incident in which a subset of our customers were not able to access ServiceTi...read more |
| 2023-08-07 11:49 | Phones Pro issues | minor | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-02 12:23 | Performance and Phone Issues | critical | 2 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 17:14 | Performance issues | critical | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-26 04:51 | Degraded Performance / Mobile Issues | major | 56 hrs, 37 mins | We have encountered no new issues in the last 48 hours, and this incident is now resolved.We have encountered no new issues in the last 48 hours, and this incident is now resolved. |
| 2023-06-06 05:11 | Phones Pro - Inbound Calls not being received | major | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-05 11:19 | Degraded Performance / Slowness | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-30 11:52 | Blank Page issues: Please perform a "hard refresh" on your browser | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-05-11 04:04 | Login Issues - Users that were logged of might have trouble logging in | critical | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 12:16 | Degraded Performance | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-04 13:22 | Performance Issues | major | 3 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 18:19 | Degraded Performance | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 05:45 | Degraded Performance | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-13 16:21 | Dispatch Board Issues - Unable to Save or View Events | minor | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-07 07:41 | Vendor Issue - Phones Pro | critical | 1 hr, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-04 12:27 | Vendor Issue - Phones Pro | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-21 07:46 | Action Cancelled and Something went wrong error | none | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 07:00 | Degraded Performance | minor | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-08 20:10 | Performance Issues | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-10 11:21 | Mobile Application - Issues with syncing and jobs not appearing | major | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-02 11:27 | Degraded Performance | major | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-18 09:10 | Degraded Performance | major | 2 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-10 07:36 | Degraded Performance | critical | 43 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-04 14:44 | Degraded Performance | minor | 43 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-30 07:18 | Degraded Performance / Slowness | major | 2 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-30 07:53 | Degraded Performance | major | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-30 06:27 | Technicians are not able to view Jobs | major | 49 mins | We have not seen any further issues with the mobile application and have confirmed the root cause to be resolved....read more |
| 2022-08-29 05:23 | Degraded Performance | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-09 08:34 | Degraded Performance | major | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-02 08:47 | Degraded Performance | critical | 3 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-29 07:11 | Degraded Performance / Slowness | major | 1 hr, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-29 05:37 | Inbound/Outbound SMS Issues | major | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-20 10:26 | Degraded Performance | major | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-02 19:46 | Degraded Performance | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-20 07:50 | Mobile Application - Login Issues | critical | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-08 12:29 | Login Issues | minor | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-04 05:46 | Marketing Functionality Issues - Campaign section shows blank | major | 1 hr, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-02 09:44 | Degraded Performance | major | 49 mins | This incident has been resolved.This incident has been resolved. |