Current Status: Shortcut is UP
We checked the official Shortcut status page for updates 3 mins, 20 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-06 22:33 | Issues with serving API requests | minor | 10 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-20 16:59 | Shortcut Slack App: Temporary event handling outage for new installations | major | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 20:18 | Shortcut Outage | critical | 17 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 19:12 | Delays in processing GitHub events | minor | 1 hr, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 11:57 | Customers are having issues with linking Sentry issues to Shortcut Stories. We are investigating the... | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-11-01 10:58 | Login page regression | none | 0 second | We experienced increased 500s on our login page from 14:23 UTC until 14:51 UTC on 11/01/2024. This incident is re...read more |
| 2024-10-10 16:00 | Interruption of updates service | none | 0 second | Some users were not seeing changes made to their workspace. A fix has been applied, and we are monitoring it.Some users were not seeing changes made to their workspace. A fix has been applied, and we are monitoring it. |
| 2024-10-03 17:26 | Delayed updates | none | 14 hrs, 58 mins | We believe that this incident is resolved.We believe that this incident is resolved. |
| 2024-09-26 09:19 | Shortcut Docs: Public Docs Not Rendering | major | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-13 15:12 | Performance Degradation | none | 11 mins | Identified the cause of the performance regression due to slow database queries. The application should be recove...read more |
| 2024-09-06 17:11 | Improper Redirect to www.www.shortcut.com | major | 1 hr, 6 mins | This incident has been resolved by Webflow (https://status.webflow.com/incidents/s5vjd5lkpd88) and we are also se...read more |
| 2024-08-23 09:14 | Docs feature outage | critical | 4 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-25 14:00 | Attachment link errors | none | 0 second | We experienced an issue in an interaction between some changed analytics functionality of a third party tool we i...read more |
| 2024-07-12 11:04 | Delays in processing some GitHub webhooks | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-11 11:07 | Delays in processing some GitHub webhooks | minor | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-08 14:00 | Elevated errors from CDN | major | 0 second | There was an incident (https://www.fastlystatus.com/incident/376675) affecting our CDN provider (Fastly) which re...read more |
| 2024-03-15 21:58 | Async Processing Delays | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-08 09:45 | GQL Performance Issues | minor | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-27 16:38 | In-channel Slack notifications are delayed | none | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-13 10:40 | GQL Performance Issues | major | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-10 08:52 | Delayed VCS webhook processing | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-25 14:29 | Delayed processing of in-channel Slack notifications | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-21 14:00 | Search results are behind real-time | minor | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-23 16:28 | Performance Degradation | major | 28 mins | This incident has been resolved and Shortcut is operating normally.This incident has been resolved and Shortcut is operating normally. |
| 2023-03-16 09:46 | Docs were getting stuck in a reload loop. Refreshing the doc should fix it. | major | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 05:30 | Some docs are showing errors | minor | 0 second | We are seeing incidents of a small number of Documents that are stuck in a loop where they need to be constantly ...read more |
| 2022-12-10 12:00 | [Scheduled] Database Maintenance | maintenance | 2 hrs, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-22 06:36 | Search indexing delay | minor | 31 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-29 10:17 | app.shortcut.com currently not loading | critical | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-24 17:36 | Search indexing is delayed | minor | 17 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-15 16:00 | [Scheduled] Google Sheets Integration update | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-09 23:26 | Elevated error rates | minor | 1 hr, 52 mins | The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy.The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy. |
| 2022-04-20 15:53 | Search indexing is delayed. | major | 16 hrs, 40 mins | The cause of the delay has been addressed, and indexing has caught up.The cause of the delay has been addressed, and indexing has caught up. |
| 2022-04-14 13:54 | Search indexing is delayed | minor | 17 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-22 13:22 | VCS and Slack integration delays | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-09 16:06 | Some subsystems are experiencing delays | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-02 12:57 | Search indexing is delayed | minor | 19 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-07 13:04 | Some users are not seeing changes to stories reflected in the application UI | minor | 3 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-04 14:05 | Delayed processing of GitHub events for some users | none | 2 hrs, 30 mins | We have fully caught up and are currently processing incoming GitHub events within the expected time.We have fully caught up and are currently processing incoming GitHub events within the expected time. |
| 2021-12-07 10:49 | Widespread Intermittent outages | major | 21 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-03 07:50 | Delays in sending outgoing webhooks | none | 7 hrs, 43 mins | We have deployed a fix, and are currently delivering outgoing webhook events within the expected time.We have deployed a fix, and are currently delivering outgoing webhook events within the expected time. |
| 2021-11-02 21:33 | Issues with updating story description | minor | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-01 08:40 | Outgoing webhook delays | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-20 20:02 | Delays in delivering webhook payloads | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-13 11:45 | Github webhooks delay | minor | 3 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 15:00 | TLS certificate | none | 0 second | Today we introduced a change to the TLS certificates that serve our backend API services to reduce the number of ...read more |
| 2021-07-29 13:00 | Google Sheets processing delayed | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-20 19:17 | Search and Event Delays | minor | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2021-07-06 12:39 | Google Sheets Processing Delays | minor | 6 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-29 12:51 | Email notification processing delays | minor | 6 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |