Current Status: Sift is UP
We checked the official Sift status page for updates 4 mins, 22 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-08-15 08:48 | Sift API services are down | critical | 37 mins | This incident has been resolved and all services are operational.This incident has been resolved and all services are operational. |
| 2024-01-22 19:30 | Workflow Review Queue Partial Disruption | minor | 0 second | Workflow Review Queues were not populated for certain entity types from January 22nd 7:21PM PST - January 23rd 8:...read more |
| 2024-01-15 16:00 | Sift API service partial disruption | major | 0 second | Sift API service experienced a partial disruption from 3:58pm PST - 4:50pm PST intermittently. Issue has been res...read more |
| 2024-01-08 18:00 | API Processing and Console Access Issues | critical | 0 second | From 5:44 - 5:55pm PT, Sift experienced elevated failure rates in Events API requests as well as issues with Cons...read more |
| 2023-04-03 12:00 | Sift API endpoints are down due to an infrastructure failure | critical | 1 hr, 11 mins | This incident has been resolved. We have fully restored our services.This incident has been resolved. We have fully restored our services. |
| 2022-11-24 09:17 | Sift Console is unavailable | minor | 3 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-24 08:10 | Elevated API failure rates | minor | 39 mins | The issue has been resolved. Latency and error rates are back to normal. We are continuing to monitor our systems...read more |
| 2022-11-24 02:21 | Sift Console is unavailable | none | 44 mins | Sift Console issue has been resolved and fully operational. Thank you for your patience as we worked through reso...read more |
| 2022-08-25 11:30 | Console indexing outage | minor | 10 hrs | At this time the issue with Console Indexing service has been resolved. At Sift we value product excellence. Our...read more |
| 2022-08-23 09:45 | Elevated Score API Latency & Mobile events errors | minor | 1 hr, 19 mins | We have identified the root cause for this issue and the issue has been resolved. We are monitoring the services ...read more |
| 2022-08-11 09:54 | Elevated API failure rates | none | 0 second | Between 8:06am PDT and 8:40am PDT, Sift was making infrastructure upgrades which caused approximately 60% of API ...read more |
| 2021-11-16 09:47 | Sift Console Inaccessible | critical | 45 mins | The incident has been resolved and Sift services have been fully restored as of 10:09am PST. Our APIs were affect...read more |
| 2021-11-04 16:34 | Elevated API failure rates | none | 0 second | From 3:32-4:16pm Pacific time, Sift experienced increased API failure rates across all Sift APIs. The issue has b...read more |
| 2021-06-21 08:44 | Elevated Synchronous Workflow & Score Error Rates | major | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-20 14:32 | Score and Workflow Processing Issues | major | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-09 13:40 | Score and Workflow Processing Issues | none | 2 hrs, 36 mins | All scoring is back to normal.All scoring is back to normal. |
| 2021-03-01 10:14 | Score and Workflow Processing Issues | none | 0 second | Between 9:29am-9:57am Pacific today, Sift experienced issues processing score and workflow requests. The issue ha...read more |
| 2020-10-13 14:39 | Elevated Synchronous Workflow & Score Error Rates | none | 0 second | From 1:41pm-2:10pm Pacific, Sift saw an increased failure rate in our synchronous workflow requests and synchrono...read more |
| 2020-06-04 14:37 | Elevated Sync Scoring & Workflows Error Rates | minor | 3 hrs, 43 mins | This incident has been resolved. Please contact support@sift.com with any questions.This incident has been resolved. Please contact support@sift.com with any questions. |
| 2020-05-20 16:46 | Delays in Asynchronous Event Ingestion | none | 2 hrs, 19 mins | The incident has been resolved and there should be no more delays in processing. If you have any questions, pleas...read more |
| 2020-04-07 20:28 | Cloud Service Provider Failures | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-14 10:59 | Intermittent Console Slowness | minor | 1 hr, 51 mins | As of 12 noon PST the console back to normal load times. Please contact support@sift.com if you are still noticin...read more |
| 2019-12-23 08:13 | Intermittent Login & API Issues | none | 19 mins | The issue has been resolved. Both logging in and our APIs are back to normal.The issue has been resolved. Both logging in and our APIs are back to normal. |
| 2019-05-07 13:36 | Elevated Score API Latency | minor | 5 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2019-04-04 13:25 | Delays in asynchronous event processing | minor | 8 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2019-04-02 00:58 | Delays in asynchronous event processing | minor | 30 hrs, 47 mins | All systems are healthy.All systems are healthy. |
| 2019-04-02 00:15 | Elevated score latency | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-23 02:08 | Elevated score latencies | major | 6 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-15 12:59 | elevated score latency | minor | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-11 19:13 | Increased error rate to synchronous score and workflow requests | major | 21 mins | The incident has been resolved. Our APIs are back to fully operational.The incident has been resolved. Our APIs are back to fully operational. |
| 2019-02-14 14:01 | Elevated scoring latency | none | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2018-11-28 08:47 | Delays in asynchronous Event API | minor | 2 hrs, 58 mins | Processing delay in events received through the Event API has been resolved and is back to normal. No data has be...read more |
| 2018-11-08 12:23 | Increased Score API and synchronous Event API latencies | minor | 6 hrs, 14 mins | Our planned improvements have been completed. Score API and Event API latencies are now back to normal rates.Our planned improvements have been completed. Score API and Event API latencies are now back to normal rates. |
| 2018-10-31 15:14 | Delayed Push Notifications and Action | none | 3 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2018-10-29 14:06 | Delayed Webhooks | minor | 1 hr | Webhook backlog has been cleared.Webhook backlog has been cleared. |
| 2018-10-24 14:44 | Workflows, Console, Explore, and Insights are having degraded performance | minor | 5 hrs, 27 mins | Backlog have been cleared.Backlog have been cleared. |
| 2018-10-22 11:45 | Degraded workflows performance | minor | 5 hrs, 1 min | This incident has been resolved.This incident has been resolved. |