SmartPass Status

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Current Status: SmartPass is UP

We checked the official SmartPass status page for updates 41 seconds ago.

Past SmartPass Incidents

Source: Official SmartPass status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-16 18:08 Increased Error Rates
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Dec 16, 18:08:42 GMT+0Investigating - We're investigating increased 500 errors.. Dec 16, 18:15:31 GMT+0Monito...

2024-12-10 13:22 Sign in issue with Clever - Blank page
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Dec 10, 13:22:11 GMT+0Investigating - We are currently investigating an issue where users are seeing a blank p...

2024-10-24 18:46 Errors creating hall passes
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Oct 24, 19:12:00 GMT+0Resolved - This incident has been resolved.. Oct 24, 18:46:00 GMT+0Investigating - We...

2024-09-23 14:11 Some hall passes could not be created
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Sep 23, 14:17:00 GMT+0Resolved - This incident has been resolved.. Sep 23, 14:11:00 GMT+0Investigating - We...

2024-09-19 17:42 SmartPass service is slow
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Sep 19, 18:25:00 GMT+0Resolved - This incident has been resolved.. Sep 19, 17:42:00 GMT+0Investigating - We...

2024-09-18 11:29 ClassLink users cannot sign in
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Sep 18, 11:29:37 GMT+0Investigating - We are currently investigating this incident.. Sep 18, 11:58:48 GMT+0Id...

2024-09-17 17:53 Errors connecting to SmartPass
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Sep 17, 17:53:21 GMT+0Investigating - We are currently investigating this incident.. Sep 17, 17:58:30 GMT+0Id...

2024-09-16 17:40 Errors creating hall passes for some students
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Sep 16, 17:40:00 GMT+0Identified - We have identified an issue affecting some students creating hall passes. W...

2024-09-05 14:46 Notice
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Sep 5, 14:46:00 GMT+0Resolved - UPDATE: All live updates were working during this time, there were faulty metr...

2024-09-04 16:31 Status Page Test
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Sep 4, 16:31:34 GMT+0Monitoring - This is a test of our status page infrastructure. SmartPass is currently ope...

2024-09-04 14:27 SmartPass Outage
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Sep 4, 14:27:00 GMT+0Investigating - We are currently investigating this incident.. Sep 4, 14:42:26 GMT+0Iden...

2024-09-03 17:33 SmartPass is slow / unresponsive
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Sep 3, 18:42:57 GMT+0Resolved - This incident has been resolved.. Sep 3, 17:33:00 GMT+0Identified - We have...

2024-08-29 18:04 Experiencing Delays/Error 500
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Aug 29, 18:04:00 GMT+0Investigating - We are currently investigating this incident.. Aug 29, 18:18:15 GMT+0Id...

2024-08-28 17:00 SmartPass Outage
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Aug 28, 17:15:00 GMT+0Resolved - This incident has been resolved.. Aug 28, 17:00:00 GMT+0Identified - We ar...

2024-08-27 18:02 SmartPass Outage
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Aug 27, 18:31:00 GMT+0Resolved - This incident has been resolved.. Aug 27, 18:02:00 GMT+0Identified - We ar...

2024-08-17 04:00 Scheduled Maintenance
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Aug 18, 06:44:30 GMT+0Completed - Maintenance has completed successfully.. Aug 18, 03:51:39 GMT+0Identified -...

2024-08-11 03:00 Scheduled Maintenance
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Aug 11, 03:00:00 GMT+0Identified - SmartPass will be performing maintenance during this time. The website and ...

2024-08-04 01:00 SmartPass Maintenance
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Aug 4, 01:00:00 GMT+0Identified - SmartPass will be offline during this time for scheduled maintenance..Aug 4, 01:00:00 GMT+0Identified - SmartPass will be offline during this time for scheduled maintenance..

2024-05-10 14:31 SmartPass Outage
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May 10, 14:31:00 GMT+0Investigating - We're currently experiencing issues in logging in, creating, and ending ...

2024-05-07 14:26 SmartPass Outage
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May 7, 14:26:06 GMT+0Investigating - We're currently experiencing issues in logging in, creating, and ending p...

2024-05-02 17:55 Experiencing Delays
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May 2, 17:55:12 GMT+0Investigating - We're currently experiencing slowness in logging in, creating, and ending...

2024-05-02 17:40 SmartPass Outage
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May 2, 18:20:00 GMT+0Resolved - This incident has been resolved.. May 2, 17:40:00 GMT+0Investigating - We a...

2024-05-01 18:21 Issues on Creating and Ending Passes
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May 1, 18:21:30 GMT+0Investigating - We're currently experiencing issues on creating and ending passes. Our te...

2024-04-30 18:20 SmartPass Outage
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Apr 30, 17:40:00 GMT+0Investigating - We are currently investigating this incident.. Apr 30, 18:20:00 GMT+0Re...

2024-04-29 17:40 SmartPass Outage
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Apr 29, 17:40:00 GMT+0Investigating - We are currently investigating this incident.. Apr 29, 18:20:00 GMT+0Re...

2024-04-23 03:38 Database maintainence
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Apr 23, 03:55:56 GMT+0Completed - Maintenance has completed successfully.. Apr 23, 03:38:19 GMT+0Identified -...

2024-04-22 17:46 Web server down
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Apr 22, 18:27:08 GMT+0Resolved - This incident has been resolved.. Apr 22, 17:46:16 GMT+0Investigating - We...

2024-04-22 14:54 Web server down
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Apr 22, 15:01:02 GMT+0Resolved - This incident has been resolved.. Apr 22, 14:54:10 GMT+0Investigating - We...

2024-02-01 18:46 System Outage
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Feb 1, 18:46:41 GMT+0Investigating - We are currently investigating this incident.. Feb 1, 19:33:19 GMT+0Reso...

2023-12-09 23:55 SmartPass Outage
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Dec 9, 23:55:13 GMT+0Investigating - We're currently experiencing server issues. Our team is actively investig...

2023-10-30 20:03 The SmartPass website is returning a 500 error.
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Oct 30, 20:03:08 GMT+0Investigating - The web application at https://app.smartpass.app/ is returning a 500 err...

2023-10-12 13:23 Web server down
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Oct 12, 13:30:12 GMT+0Resolved - This incident has been resolved.. Oct 12, 13:23:40 GMT+0Investigating - W...

2023-10-03 19:12 Users are incorrectly named
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Oct 3, 19:12:16 GMT+0Identified - Users are incorrectly named as John Harris, we are working to restore the co...

2023-09-01 18:38 SmartPass Outage
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Sep 1, 18:38:00 GMT+0Identified - . Sep 1, 18:51:00 GMT+0Resolved - SmartPass was down for two periods of ...

2023-08-24 18:11 Web server down 🚧
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Aug 24, 18:24:05 GMT+0Resolved - This incident has been resolved. Thank you for your patience and understandin...

2023-08-14 15:47 Experiencing Delays/Error 500
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Aug 14, 15:47:05 GMT+0Investigating - 🔍 We're aware of the current system slowness and are actively investiga...

2023-06-07 20:55 System Outage
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Jun 7, 20:55:00 GMT+0Investigating - The SmartPass system is down, we are investigating immediately.. Jun 7, ...

2023-05-08 12:04 Login Issues / Error 500
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May 8, 12:04:44 GMT+0Investigating - We are currently investigating this incident.. May 8, 12:32:07 GMT+0Moni...

2023-04-24 05:21 SmartPass Website Maintainence
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Apr 24, 05:21:10 GMT+0Completed - The SmartPass website will be down temporarily. Service will be restored in ...

2023-03-31 12:59 SmartPass is slow, or users are not able to sign in
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Mar 31, 12:59:23 GMT+0Investigating - We are currently investigating this incident.. Mar 31, 13:39:23 GMT+0Re...

2023-02-05 23:00 Maintenance
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Feb 5, 23:00:00 GMT+0Identified - The SmartPass system may be unavailable for about two hours.. Feb 5, 23:00:...

2023-02-01 15:12 Web server down
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Feb 1, 15:12:59 GMT+0Investigating - We are currently investigating this incident.. Feb 1, 16:01:15 GMT+0Reso...

2023-01-31 17:16 Login Issues / Error 525
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Jan 31, 17:16:52 GMT+0Investigating - We are currently investigating this incident.. Jan 31, 17:43:52 GMT+0Id...

2023-01-31 14:33 ClassLink Incomplete Sync
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Jan 31, 14:33:34 GMT+0Investigating - This incident specifically affects schools that are rostered using Class...

2023-01-30 18:59 SmartPass is experiencing slowness on some accounts
none
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Jan 30, 18:59:44 GMT+0Investigating - We are currently investigating this incident.. Jan 30, 19:43:43 GMT+0Re...

2023-01-30 15:10 Login Issues
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Jan 30, 15:10:07 GMT+0Identified - We are continuing to work on a fix for this incident.. Jan 30, 15:14:13 GM...

2022-12-08 21:16 Login Issues
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Dec 8, 21:16:08 GMT+0Identified - We found the issue and already working on a fix for this incident.. Dec 8, ...

2022-10-21 12:20 SmartPass Trouble Signing In
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Oct 21, 12:20:11 GMT+0Investigating - We are currently investigating this incident.. Oct 21, 12:39:18 GMT+0Id...

2022-10-19 14:26 SmartPass is having an operational incident
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Oct 19, 15:09:29 GMT+0Resolved - We just resolved the issue!. Oct 19, 14:26:13 GMT+0Investigating - We are ...

2022-08-22 13:09 Login issues for some users
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Aug 22, 13:09:15 GMT+0Investigating - We are currently investigating this incident.. Aug 22, 13:29:47 GMT+0Re...