Current Status: SmartPass is UP
We checked the official SmartPass status page for updates 2 mins, 51 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-13 13:34 | The SmartPass website was unavailable | none | 0 second | Mar 13, 13:34:00 GMT+0Identified - The SmartPass website was unavailable between 9:34 and 9:50 EDT this mornin...read more |
| 2025-02-21 15:05 | Users cannot sign in on the iPhone or iPad apps | none | 0 second | Feb 21, 15:05:00 GMT+0Investigating - We are currently investigating this incident.. Feb 21, 16:30:53 GMT+0Re...read more |
| 2025-02-07 14:02 | Some flex activities were not visible to students | none | 0 second | Feb 7, 14:58:00 GMT+0Resolved - This incident has been resolved.. Feb 7, 14:02:00 GMT+0Investigating - For ...read more |
| 2025-02-04 13:30 | Degraded performance on Kiosk Mode | none | 0 second | Feb 4, 13:30:00 GMT+0Investigating - We're investigating reports of users unable to create passes in kiosk mod...read more |
| 2025-02-03 16:29 | Degraded performance on Hall Monitor | none | 0 second | Feb 3, 16:29:45 GMT+0Investigating - We have received multiple reports of degraded performance (lagging, freez...read more |
| 2025-01-28 20:47 | Some customers are unable to end a hall pass | none | 0 second | Jan 28, 20:47:00 GMT+0Investigating - During this time some customers were not able to end hall passes. . Jan ...read more |
| 2025-01-17 16:38 | Increased Error Rates, Latency | none | 0 second | Jan 17, 16:38:06 GMT+0Identified - We are continuing to work on a fix for this incident.. Jan 17, 16:44:38 GM...read more |
| 2024-12-16 18:08 | Increased Error Rates | none | 0 second | Dec 16, 18:08:42 GMT+0Investigating - We're investigating increased 500 errors.. Dec 16, 18:15:31 GMT+0Monito...read more |
| 2024-12-10 13:22 | Sign in issue with Clever - Blank page | none | 0 second | Dec 10, 13:22:11 GMT+0Investigating - We are currently investigating an issue where users are seeing a blank p...read more |
| 2024-10-24 18:46 | Errors creating hall passes | none | 0 second | Oct 24, 19:12:00 GMT+0Resolved - This incident has been resolved.. Oct 24, 18:46:00 GMT+0Investigating - We...read more |
| 2024-09-23 14:11 | Some hall passes could not be created | none | 0 second | Sep 23, 14:17:00 GMT+0Resolved - This incident has been resolved.. Sep 23, 14:11:00 GMT+0Investigating - We...read more |
| 2024-09-19 17:42 | SmartPass service is slow | none | 0 second | Sep 19, 18:25:00 GMT+0Resolved - This incident has been resolved.. Sep 19, 17:42:00 GMT+0Investigating - We...read more |
| 2024-09-18 11:29 | ClassLink users cannot sign in | none | 0 second | Sep 18, 11:29:37 GMT+0Investigating - We are currently investigating this incident.. Sep 18, 11:58:48 GMT+0Id...read more |
| 2024-09-17 17:53 | Errors connecting to SmartPass | none | 0 second | Sep 17, 17:53:21 GMT+0Investigating - We are currently investigating this incident.. Sep 17, 17:58:30 GMT+0Id...read more |
| 2024-09-16 17:40 | Errors creating hall passes for some students | none | 0 second | Sep 16, 17:40:00 GMT+0Identified - We have identified an issue affecting some students creating hall passes. W...read more |
| 2024-09-05 14:46 | Notice | none | 0 second | Sep 5, 14:46:00 GMT+0Resolved - UPDATE: All live updates were working during this time, there were faulty metr...read more |
| 2024-09-04 16:31 | Status Page Test | none | 0 second | Sep 4, 16:31:34 GMT+0Monitoring - This is a test of our status page infrastructure. SmartPass is currently ope...read more |
| 2024-09-04 14:27 | SmartPass Outage | none | 0 second | Sep 4, 14:27:00 GMT+0Investigating - We are currently investigating this incident.. Sep 4, 14:42:26 GMT+0Iden...read more |
| 2024-09-03 17:33 | SmartPass is slow / unresponsive | none | 0 second | Sep 3, 18:42:57 GMT+0Resolved - This incident has been resolved.. Sep 3, 17:33:00 GMT+0Identified - We have...read more |
| 2024-08-29 18:04 | Experiencing Delays/Error 500 | none | 0 second | Aug 29, 18:04:00 GMT+0Investigating - We are currently investigating this incident.. Aug 29, 18:18:15 GMT+0Id...read more |
| 2024-08-28 17:00 | SmartPass Outage | none | 0 second | Aug 28, 17:15:00 GMT+0Resolved - This incident has been resolved.. Aug 28, 17:00:00 GMT+0Identified - We ar...read more |
| 2024-08-27 18:02 | SmartPass Outage | none | 0 second | Aug 27, 18:31:00 GMT+0Resolved - This incident has been resolved.. Aug 27, 18:02:00 GMT+0Identified - We ar...read more |
| 2024-08-17 04:00 | Scheduled Maintenance | none | 0 second | Aug 18, 06:44:30 GMT+0Completed - Maintenance has completed successfully.. Aug 18, 03:51:39 GMT+0Identified -...read more |
| 2024-08-11 03:00 | Scheduled Maintenance | none | 0 second | Aug 11, 03:00:00 GMT+0Identified - SmartPass will be performing maintenance during this time. The website and ...read more |
| 2024-08-04 01:00 | SmartPass Maintenance | none | 0 second | Aug 4, 01:00:00 GMT+0Identified - SmartPass will be offline during this time for scheduled maintenance..Aug 4, 01:00:00 GMT+0Identified - SmartPass will be offline during this time for scheduled maintenance.. |
| 2024-05-10 14:31 | SmartPass Outage | none | 0 second | May 10, 14:31:00 GMT+0Investigating - We're currently experiencing issues in logging in, creating, and ending ...read more |
| 2024-05-07 14:26 | SmartPass Outage | none | 0 second | May 7, 14:26:06 GMT+0Investigating - We're currently experiencing issues in logging in, creating, and ending p...read more |
| 2024-05-02 17:55 | Experiencing Delays | none | 0 second | May 2, 17:55:12 GMT+0Investigating - We're currently experiencing slowness in logging in, creating, and ending...read more |
| 2024-05-02 17:40 | SmartPass Outage | none | 0 second | May 2, 18:20:00 GMT+0Resolved - This incident has been resolved.. May 2, 17:40:00 GMT+0Investigating - We a...read more |
| 2024-05-01 18:21 | Issues on Creating and Ending Passes | none | 0 second | May 1, 18:21:30 GMT+0Investigating - We're currently experiencing issues on creating and ending passes. Our te...read more |
| 2024-04-30 18:20 | SmartPass Outage | none | 0 second | Apr 30, 17:40:00 GMT+0Investigating - We are currently investigating this incident.. Apr 30, 18:20:00 GMT+0Re...read more |
| 2024-04-29 17:40 | SmartPass Outage | none | 0 second | Apr 29, 17:40:00 GMT+0Investigating - We are currently investigating this incident.. Apr 29, 18:20:00 GMT+0Re...read more |
| 2024-04-23 03:38 | Database maintainence | none | 0 second | Apr 23, 03:55:56 GMT+0Completed - Maintenance has completed successfully.. Apr 23, 03:38:19 GMT+0Identified -...read more |
| 2024-04-22 17:46 | Web server down | none | 0 second | Apr 22, 18:27:08 GMT+0Resolved - This incident has been resolved.. Apr 22, 17:46:16 GMT+0Investigating - We...read more |
| 2024-04-22 14:54 | Web server down | none | 0 second | Apr 22, 15:01:02 GMT+0Resolved - This incident has been resolved.. Apr 22, 14:54:10 GMT+0Investigating - We...read more |
| 2024-02-01 18:46 | System Outage | none | 0 second | Feb 1, 18:46:41 GMT+0Investigating - We are currently investigating this incident.. Feb 1, 19:33:19 GMT+0Reso...read more |
| 2023-12-09 23:55 | SmartPass Outage | none | 0 second | Dec 9, 23:55:13 GMT+0Investigating - We're currently experiencing server issues. Our team is actively investig...read more |
| 2023-10-30 20:03 | The SmartPass website is returning a 500 error. | none | 0 second | Oct 30, 20:03:08 GMT+0Investigating - The web application at https://app.smartpass.app/ is returning a 500 err...read more |
| 2023-10-12 13:23 | Web server down | none | 0 second | Oct 12, 13:30:12 GMT+0Resolved - This incident has been resolved.. Oct 12, 13:23:40 GMT+0Investigating - W...read more |
| 2023-10-03 19:12 | Users are incorrectly named | none | 0 second | Oct 3, 19:12:16 GMT+0Identified - Users are incorrectly named as John Harris, we are working to restore the co...read more |
| 2023-09-01 18:38 | SmartPass Outage | none | 0 second | Sep 1, 18:38:00 GMT+0Identified - . Sep 1, 18:51:00 GMT+0Resolved - SmartPass was down for two periods of ...read more |
| 2023-08-24 18:11 | Web server down 🚧 | none | 0 second | Aug 24, 18:24:05 GMT+0Resolved - This incident has been resolved. Thank you for your patience and understandin...read more |
| 2023-08-14 15:47 | Experiencing Delays/Error 500 | none | 0 second | Aug 14, 15:47:05 GMT+0Investigating - 🔍 We're aware of the current system slowness and are actively investiga...read more |
| 2023-06-07 20:55 | System Outage | none | 0 second | Jun 7, 20:55:00 GMT+0Investigating - The SmartPass system is down, we are investigating immediately.. Jun 7, ...read more |
| 2023-05-08 12:04 | Login Issues / Error 500 | none | 0 second | May 8, 12:04:44 GMT+0Investigating - We are currently investigating this incident.. May 8, 12:32:07 GMT+0Moni...read more |
| 2023-04-24 05:21 | SmartPass Website Maintainence | none | 0 second | Apr 24, 05:21:10 GMT+0Completed - The SmartPass website will be down temporarily. Service will be restored in ...read more |
| 2023-03-31 12:59 | SmartPass is slow, or users are not able to sign in | none | 0 second | Mar 31, 12:59:23 GMT+0Investigating - We are currently investigating this incident.. Mar 31, 13:39:23 GMT+0Re...read more |
| 2023-02-05 23:00 | Maintenance | none | 0 second | Feb 5, 23:00:00 GMT+0Identified - The SmartPass system may be unavailable for about two hours.. Feb 5, 23:00:...read more |
| 2023-02-01 15:12 | Web server down | none | 0 second | Feb 1, 15:12:59 GMT+0Investigating - We are currently investigating this incident.. Feb 1, 16:01:15 GMT+0Reso...read more |
| 2023-01-31 17:16 | Login Issues / Error 525 | none | 0 second | Jan 31, 17:16:52 GMT+0Investigating - We are currently investigating this incident.. Jan 31, 17:43:52 GMT+0Id...read more |