Current Status: Smartsheet is UP
We checked the official Smartsheet status page for updates 2 mins, 55 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-04 14:50 | Dashboards and template creation failing | critical | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-03 15:22 | Intermittent app connectivity | minor | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-27 07:57 | Investigating Workflow Automation and Search delays and errors loading Sheets | minor | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-20 07:55 | Workflows are currently Delayed & Some Sheets Not Loading | minor | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-02-14 19:59 | [Scheduled] Brandfolder Maintenance | maintenance | 1 hr, 13 mins | As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does mainte...read more |
| 2025-01-27 16:35 | Users may experience issues Log in and opening assets | major | 2 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 13:36 | Unable to Open Newly Created Assets | major | 1 hr, 3 mins | We received some customer reports of permissions errors after creating new assets between 1:12pm to 2:33pm. The e...read more |
| 2025-01-17 16:30 | Temporary Authentication Outage | none | 0 second | Between 4:25 pm and 4:30 pm PST, some users experienced errors signing in or signing up to Smartsheet via the web...read more |
| 2025-01-17 14:19 | Smartsheet Delay/Failing to Load | major | 3 mins | Resolved - This incident has been resolved.Resolved - This incident has been resolved. |
| 2025-01-17 10:26 | In-App Support Chat Delay | minor | 4 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 10:30 | Permissions Errors for Newly Created Assets | major | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 11:23 | Dashboard Loading Issues | major | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 09:30 | Loading delays and errors with sheets, dashboards, reports and workspaces | minor | 11 mins | The issue has been identified and a fix has been implemented.The issue has been identified and a fix has been implemented. |
| 2024-12-04 11:08 | Sheet loading delays and errors | minor | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 14:05 | Data Shuttle Run on Attachment issues | major | 5 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 12:14 | Control Center Degraded Performance | minor | 8 mins | A fix has been implemented and we are monitoring to ensure the continued stability of this featureA fix has been implemented and we are monitoring to ensure the continued stability of this feature |
| 2024-11-04 17:10 | Degraded Access to Smartsheet | none | 0 second | Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smartsheet, including issues with ...read more |
| 2024-11-04 15:18 | Control Center Degraded Performance | none | 0 second | Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9:15 AM PST. During this time...read more |
| 2024-10-28 08:30 | Automated Workflows Delayed | minor | 3 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 02:00 | WorkApps Degraded Performance | major | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 15:46 | Data Shuttle login errors | major | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-02 10:49 | Brandfolder Asset Access | minor | 197 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 12:03 | Brandfolder Asset Access | minor | 4 hrs, 32 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-30 07:31 | Investigating | major | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-24 10:39 | Investigating errors in Smartsheet | minor | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 12:04 | Investigating an issue previewing attachments | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 17:24 | Unable to access Smartsheet | critical | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 06:50 | Smartsheet down when logging in | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 03:58 | Unable to Create or Edit Copy/Move Row Automation Workflows | major | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:04 | [Scheduled] Brandfolder Scheduled Maintenance 1 | maintenance | 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-08 10:00 | Sheets & Dashboards Performance Issues | minor | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 08:27 | Smartsheet App Slow Performance | minor | 7 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 09:38 | Smartsheet App Issues | major | 2 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-01 14:12 | Issue loading and saving | none | 2 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-30 15:13 | Unable to access Smartsheet | critical | 4 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-24 11:54 | Board View Pop Up | major | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-18 19:57 | Errors creating sheets and reports | none | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-07-17 06:17 | Unable to access Smartsheet | critical | 2 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 09:12 | Issues loading sheets and reports | major | 10 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-15 15:28 | Issues loading assets and automations | minor | 5 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-12 20:38 | AI Tools Intermittent Connectivity | minor | 3 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-03 11:21 | Investigating some Automation Workflow failures | major | 6 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 10:15 | Investigating checkbox columns not displaying correctly | minor | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-28 09:26 | Smartsheet App Connectivity | critical | 10 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-20 04:52 | Data Shuttle workflows not running | minor | 5 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 07:36 | Investigating Partial Outage for Logging into Smartsheet using SSO/SAML | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-09 15:11 | Investigating errors using Login with Microsoft | critical | 6 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-08 13:20 | Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connect... | major | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 15:38 | Dashboard Loading Issues | minor | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 08:23 | Smartsheet Unavailable | none | 59 mins | This incident has been resolved.This incident has been resolved. |