Current Status: Smarty is UP
We checked the official Smarty status page for updates 1 min, 20 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-18 20:01 | Misbehaving servers resulted in some 503 responses | minor | 0 second | Around 19:10 UTC, increased traffic exposed resource limitations caused by a previously implemented algorithm upd...read more |
| 2025-02-26 17:00 | Intermittent HTTP 500 codes returned by US Enrichment API | minor | 0 second | The US Enrichment API intermittently returned HTTP 500 codes in a single data center on 2025 February 26 around 1...read more |
| 2025-02-07 21:15 | Network outage in one facility | none | 0 second | Around 18:00 UTC, one of our facilities experienced a network routing issue that lasted for about 30 minutes. The...read more |
| 2025-01-10 21:12 | Intermittent HTTP 503 Errors | none | 0 second | From 01/08 12pm UTC to 01/09 9am UTC some requests to the US Street [Address] API instances experienced an inter...read more |
| 2024-12-30 22:32 | Intermittent HTTP 503 Errors: | none | 0 second | During a regular upgrade of our control plane, several controller nodes became unresponsive. This resulted in var...read more |
| 2024-12-19 23:00 | HTTP 299 response code | none | 0 second | On 2024 December 19, around 22-24:00 UTC, some users may have received the HTTP 299 code in response to requests ...read more |
| 2024-11-28 17:00 | Single IP address caused some traffic to be null routed | none | 0 second | Around 15:00 (3pm) UTC on 2024 November 28, a single IP address at one of our datacenters experienced a routing i...read more |
| 2024-05-31 21:41 | JSONP support removed from US Autocomplete Pro API | none | 0 second | As previously announced, JSONP support in US Autocomplete Pro API is being removed today. See previous announcem...read more |
| 2024-04-05 18:08 | [INFO] Is Smarty affected by the CVE-2024-3094 (xz utils attack)? | none | 0 second | No. We have evaluated our systems and determined that we are not at risk.No. We have evaluated our systems and determined that we are not at risk. |
| 2024-03-08 22:49 | International Address Autocomplete API: Configuration Fix Resolves 402 Response Issue | none | 0 second | A configuration change to an older version of International Address Autocomplete API caused a few users to receiv...read more |
| 2024-03-01 23:11 | Older applications affected briefly by TLS modifications | none | 0 second | Some modifications were made to TLS certification configurations on one of our load-balancers. Part of the modifi...read more |
| 2024-02-29 17:30 | One datacenter returned 503 responses briefly | none | 0 second | During a regularly scheduled deployment of an update to our US Address Verification API and US Address Autocomple...read more |
| 2024-01-31 18:56 | JSONP support removed | none | 0 second | As previously announced, JSONP support in US Street Address API is being removed today.As previously announced, JSONP support in US Street Address API is being removed today. |
| 2024-01-22 19:00 | Intermittent 503 responses from US Street Address API | none | 0 second | On 2024 January 22 US Street Address API experienced some unexpected resource constraints that briefly caused a f...read more |
| 2023-11-15 19:57 | BREAKING CHANGE: International [Address] Autocomplete API | none | 0 second | A new endpoint with new capabilities has been released. As a result of this change, the older (existing) endpoint...read more |
| 2023-11-14 17:22 | JSONP is officially deprecated | none | 0 second | JSONP is officially deprecated. Support will be removed for JSONP starting on 2024 January 31.JSONP is officially deprecated. Support will be removed for JSONP starting on 2024 January 31. |
| 2023-11-06 21:39 | US Street API - Intermittent HTTP 400 Responses | none | 0 second | During the last three days we have been observing a significant increase in CPU utilization of various applicatio...read more |
| 2023-07-12 14:00 | Root Cause Analysis of IP Address Failure | none | 0 second | One of our IP addresses became unresponsive. Investigation showed that the IP was configured properly, however th...read more |
| 2023-05-02 22:00 | 404 Not Found | none | 0 second | Some customers experienced an occasional 404 "Not Found" error with the new update that we pushed yesterday after...read more |
| 2023-04-18 20:30 | US Autocomplete Pro API: addresses not grouping | none | 0 second | Between Apr 18, 2023 2:30pm and Apr 19, 2023 10:30am the us-autocomplete-api was not grouping sub-units (apartmen...read more |
| 2023-04-03 18:00 | International Street API reported inconsistencies | minor | 0 second | On Friday we deployed a minor system update. Beginning on Monday morning a few customers reported inconsistencie...read more |
| 2023-03-21 15:00 | DNS Update | none | 0 second | A new IP address was introduced into our infrastructure for one of our facilities and a previous IP address was p...read more |
| 2023-03-10 17:40 | Upcoming TLS Certificate Rotation | none | 0 second | On April 17, 2023 the current certificate for *.api.smartystreets.com will expire. This certificate was issued by...read more |
| 2023-02-14 19:00 | US Rooftop Geocoding API: mid-cycle geocode update | none | 0 second | Between 2023 January 16 and 2023 February 07, the US Rooftop Geocoding API returned inaccurate geocodes for a sma...read more |
| 2023-01-20 20:00 | Certificate Rotation | none | 0 second | During a routine rotation of TLS certificates on our load balancers, a single load balancer in a single facility ...read more |
| 2022-10-25 20:24 | International Street API intermittent connectivity | minor | 0 second | During the night the International Street API service had intermittent connectivity problems. We believe we have ...read more |
| 2022-10-05 22:15 | Intermittent errors on legacy US Autocomplete API service | none | 0 second | The deprecated US Autocomplete API service underwent the process of termination over the course of yesterday and ...read more |
| 2022-05-17 14:23 | International Street API service | minor | 1 hr, 8 mins | The problem was found and corrected. All datacenters are fully operational again.The problem was found and corrected. All datacenters are fully operational again. |
| 2021-06-14 21:00 | Datacenter IP Address Changed | none | 0 second | As of 14:25 (Mountain Time) today we migrated one of our facilities (US West Coast) to a new IP address. This upd...read more |
| 2021-03-25 15:12 | Website outage | minor | 4 hrs, 50 mins | This issue has been resolved.This issue has been resolved. |
| 2021-03-17 16:59 | International Street API latency post mortem | none | 0 second | During Thursday 11 March 2020 and Saturday 13 March 2020 we noticed higher than normal latencies in our Internati...read more |
| 2021-03-12 19:53 | Minor bug prevented requests from legacy domains | none | 0 second | During the course of a slow rollout of a newly rewritten authentication component, the software was deployed with...read more |
| 2021-03-09 19:40 | TLS Certificate Update | none | 24 hrs, 32 mins | The update is complete.The update is complete. |
| 2021-02-24 05:30 | Datacenter with above average latency removed | minor | 0 second | One of the datacenters that we use was exhibiting an above average latency. That datacenter has been removed from...read more |
| 2020-10-28 17:30 | Momentary connection issues | minor | 0 second | Around 11:30 MDT some services were upgraded in one of our data centers. This may have caused some customers to e...read more |
| 2020-07-06 17:00 | Brief website connectivity issue | minor | 0 second | Around 10:45 MT, our website experienced some intermittent connectivity this morning for about 15 minutes. This w...read more |
| 2020-05-30 16:35 | TLS Certificate Validity | minor | 4 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-18 18:17 | TLS v1.0 and v1.1 Final Shutdown | none | 0 second | The final shutdown of support for TLS v1.0 and v1.1 has been completed across all SmartyStreets APIs and services...read more |
| 2020-02-13 22:39 | International Street Address API - Verification Failures (for GBR, FRA, JPN) | none | 0 second | For approximately 12 hours hours spanning from yesterday through this morning a number of addresses submitted for...read more |
| 2020-02-12 17:51 | TLS v1.0 and v1.1 Final Shutdown | none | 0 second | On Tuesday 18 February 2020 at 16:30 UTC (11:30 ET, 09:30 MT) we will be shutting down all support for TLS v1.0 a...read more |
| 2020-02-11 17:02 | [Scheduled] Scheduled TLS v1.0 and v1.1 Shutdown | maintenance | 6 hrs, 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-02-10 07:00 | Forward Proxy API partial service disruption | none | 0 second | During the upgrade of one of our datacenters, the Forward Proxy API in that datacenter was unavailable. The servi...read more |
| 2020-02-07 16:16 | Intermittent legacy domain name configuration failure | minor | 0 second | A small number of customers were affected by a deployment to a single facility wherein the configuration did not ...read more |
| 2020-02-03 23:27 | TLS v1.0 and v1.1 shutdown status | critical | 0 second | On Tuesday 04 February 2020, at 09:30 (am) Mountain Time, acceptance of requests using TLS versions 1.0 and 1.1 w...read more |
| 2020-01-23 21:35 | TLS v1.0 and v1.1 shutdown status | none | 0 second | Following the plan for permanently retiring support for TLSv1.0 and v1.1 we have concluded our initial temporary ...read more |
| 2020-01-22 16:09 | TLS v1.0 and v1.1 shutdown status | critical | 0 second | Yesterday, Tuesday 21 January 2020 at 11:00 (AM) Eastern Time / 09:00 (AM) Mountain Time, in accordance with anno...read more |
| 2020-01-20 18:18 | TLS v1.0 and v1.1 shutdown tomorrow | none | 0 second | Beginning tomorrow (Tuesday 21 January 2020 at 11:00 AM Eastern Time), our APIs will only accept client connectio...read more |
| 2019-12-13 14:09 | Public website DNS update | none | 0 second | Today between 13:40 and 14:10 UTC the DNS for our public website was updated. During the transition the website m...read more |
| 2019-12-12 01:06 | Brief CORS problem | none | 0 second | We released a version of US Zip Code API today that did not play nice with the demo tool on our website due to a ...read more |
| 2019-10-30 20:58 | US Extract API: Certain customers may have experienced connection issues… | minor | 0 second | Due to a recent security update in one of our data centers, several, of the many, instances of our US Extract API...read more |