Current Status: SmugMug is UP
We checked the official SmugMug status page for updates 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-16 17:27 | Images loading slowly | none | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-21 06:43 | Scheduled maintenance Tuesday night | none | 0 second | Aug 20, 23:43 PDTCompleted - The scheduled maintenance has been completed.Aug 20, 22:58 PDTUpdate - Almost there-...read more |
| 2024-07-25 00:32 | Uploads processing slowly | none | 0 second | Jul 24, 17:32 PDTResolved - All uploaded images have now been processed.Jul 24, 17:27 PDTUpdate - The fix has pro...read more |
| 2024-05-24 19:30 | Add-to-cart failing in some browsers | none | 0 second | May 24, 12:30 PDTResolved - This bug has been resolved. You may need to refresh the page and repopulate the cart ...read more |
| 2024-03-19 16:47 | Sitemap xml files unavailable | none | 0 second | Mar 19, 09:47 PDTResolved - This incident has been resolved.Mar 18, 11:21 PDTIdentified - Sitemap xml files are t...read more |
| 2024-02-14 09:36 | Images loading slowly | none | 0 second | Feb 14, 01:36 PSTResolved - This incident has been resolved.Feb 14, 01:22 PSTInvestigating - Images are loading m...read more |
| 2024-02-07 22:44 | Some Source images not processing | none | 0 second | Feb 7, 14:44 PSTResolved - This incident has been resolved.Feb 7, 13:56 PSTIdentified - The issue has been iden...read more |
| 2024-01-18 20:03 | Stats are processing slowly | none | 0 second | Jan 18, 12:03 PSTResolved - This incident has been resolved. Stats are within 24 hours of real-time.Jan 17, 15:13...read more |
| 2023-11-17 07:00 | Scheduled maintenance Thursday night | none | 0 second | Nov 16, 23:00 PSTCompleted - The scheduled maintenance has been completed.Nov 16, 21:00 PSTIn progress - Schedule...read more |
| 2023-11-06 15:47 | Uploads processing slowly, images loading intermittently | none | 0 second | Nov 6, 07:47 PSTResolved - This incident has been resolved.Nov 6, 07:15 PSTMonitoring - A fix has been implemen...read more |
| 2023-09-23 20:46 | Uploads processing slowly | none | 0 second | Sep 23, 13:46 PDTResolved - This incident has been resolved.Sep 23, 13:01 PDTInvestigating - Uploads are processi...read more |
| 2023-04-30 13:59 | Issue with Custom Domains | none | 0 second | Apr 30, 06:59 PDTResolved - This incident has been resolved.Apr 30, 06:26 PDTMonitoring - A fix has been implemen...read more |
| 2023-03-30 06:54 | Read-only: Scheduled maintenance | none | 0 second | Mar 29, 23:54 PDTCompleted - The scheduled maintenance has been completed.Mar 29, 23:00 PDTIn progress - Schedule...read more |
| 2023-03-29 06:45 | Scheduled maintenance | none | 0 second | Mar 28, 23:45 PDTCompleted - The scheduled maintenance has been completed.Mar 28, 22:30 PDTIn progress - Schedule...read more |
| 2023-01-28 04:39 | Delays in sitemap updates | none | 0 second | Jan 27, 20:39 PSTResolved - This incident has been resolved.Sep 19, 10:48 PDTMonitoring - We are aware of some de...read more |
| 2022-11-26 22:47 | Help pages loading intermittently | none | 0 second | Nov 26, 14:47 PSTResolved - This incident has been resolved.Nov 26, 12:23 PSTIdentified - Our help/support pages ...read more |
| 2022-11-12 07:59 | Blip in how some pages are loading | none | 0 second | Nov 11, 23:59 PSTResolved - This incident has been resolved.Nov 11, 23:10 PSTMonitoring - A fix has been implemen...read more |
| 2022-09-09 10:17 | Images not loading in SmugMug iOS app | none | 0 second | Sep 9, 03:17 PDTResolved - This incident has been resolved.Sep 8, 19:17 PDTInvestigating - Images are not loadi...read more |
| 2022-09-07 22:55 | Blip in how some pages are loading | none | 0 second | Sep 7, 15:55 PDTResolved - This incident has been resolved.Sep 7, 13:20 PDTInvestigating - A small number of pe...read more |
| 2022-09-06 19:43 | Blip in how some pages are loading | none | 0 second | Sep 6, 12:43 PDTResolved - This incident has been resolved.Sep 6, 09:51 PDTInvestigating - A small number of pe...read more |
| 2022-08-25 17:48 | Read-only: Unexpected maintenance | none | 0 second | Aug 25, 10:48 PDTResolved - This incident has been resolved.Aug 25, 10:47 PDTMonitoring - A fix has been implemen...read more |
| 2022-07-15 06:00 | Scheduled maintenance | none | 0 second | Jul 14, 23:00 PDTCompleted - The scheduled maintenance has been completed.Jul 14, 22:29 PDTIn progress - Schedule...read more |
| 2022-06-24 21:12 | Issue with Custom Domains | none | 0 second | Jun 24, 14:12 PDTResolved - This incident has been resolved.Jun 24, 14:11 PDTUpdate - Resolved: This incident has...read more |
| 2022-06-23 09:27 | Videos processing slowly | none | 0 second | Jun 23, 02:27 PDTResolved - This incident has been resolved.Jun 22, 22:41 PDTInvestigating - Video uploads are pr...read more |
| 2022-06-22 19:08 | Images loading slowly | none | 0 second | Jun 22, 12:08 PDTResolved - This incident has been resolved.Jun 22, 12:00 PDTIdentified - Images are loading more...read more |
| 2022-06-06 12:14 | Images loading slowly | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-13 14:26 | Stats are processing slowly | none | 36 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-22 12:51 | Pages loading slowly | none | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-01 15:52 | Site unavailable | critical | 10 mins | We have identified the cause of the incident and changes have been put in place to restore normal service.We have identified the cause of the incident and changes have been put in place to restore normal service. |
| 2021-09-27 14:54 | Videos processing slowly | minor | 9 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-25 19:36 | Uploads processing slowly | minor | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 11:29 | Pages loading slowly | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-23 19:43 | Pages loading slowly | minor | 2 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-04 00:12 | [Scheduled] Scheduled maintenance | maintenance | 8 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-23 11:33 | Upload replacements processing slowly | minor | 5 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-16 09:03 | Help pages unavailable | minor | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-14 14:15 | Help pages unavailable | critical | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-01 22:00 | [Scheduled] Scheduled maintenance | maintenance | 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-26 08:12 | Pages loading slowly | minor | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-25 22:20 | [Scheduled] Scheduled maintenance | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-10 04:18 | Errors on custom domain page loading | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-28 20:37 | Major outage for pages and applications that rely on search | major | 0 second | The incident has been resolved and all search functionally is fully restored.The incident has been resolved and all search functionally is fully restored. |
| 2021-02-27 19:59 | Search pages loading slowly | major | 5 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-22 11:02 | Pages loading slowly | minor | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-17 19:58 | [Scheduled] Search: Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-07 23:06 | [Scheduled] Read-only: Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-11-06 09:10 | Videos processing slowly | none | 103 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2020-11-02 11:43 | Search pages loading intermittently | major | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-16 21:22 | Uploads processing slowly, image loading intermittently slow | minor | 4 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2020-07-09 23:57 | [Scheduled] Read-only: Scheduled maintenance | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |