Current Status: Spiceworks is UP
We checked the official Spiceworks status page for updates 2 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-21 13:16 | Cloud Help Desk - MFA deliverability issues for some users | none | 0 second | Mar 21, 08:16 CDTResolved - We're seeing lower ticket volumes today and it appears email filters are getting "use...read more |
| 2025-03-20 09:00 | Cloud Help Desk Settings page Maintenance (Settings page only) | none | 0 second | Mar 20, 04:00 CDTCompleted - The scheduled maintenance has been completed.Mar 20, 00:00 CDTIn progress - Schedule...read more |
| 2025-03-20 08:57 | Cloud Help Desk - MFA deliverability issues for some users | none | 23 hrs, 19 mins | We're seeing lower ticket volumes today and it appears email filters are getting "used" to the new emails. If you...read more |
| 2025-03-20 00:00 | [Scheduled] Cloud Help Desk Settings page Maintenance (Settings page only) | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 16:16 | Cloud Help Desk - Intermittent 502 bad gateway errors accessing Help Desk | none | 0 second | Mar 13, 11:16 CDTResolved - Testing here and feedback from users is that we're back to full strength. The root ca...read more |
| 2025-03-13 09:22 | Cloud Help Desk - Intermittent 502 bad gateway errors accessing Help Desk | minor | 1 hr, 54 mins | Testing here and feedback from users is that we're back to full strength. The root cause appears to have been a n...read more |
| 2025-02-25 15:19 | Intermittent issue with sending emails for Spiceworks accounts - signup verification, email address ... | none | 0 second | Feb 25, 09:19 CSTResolved - We have been monitoring a fix for this issue which appears to have been successful. P...read more |
| 2025-02-20 07:50 | Intermittent issue with sending emails for Spiceworks accounts - signup verification, email address ... | none | 121 hrs, 29 mins | We have been monitoring a fix for this issue which appears to have been successful. Please email support@spicewor...read more |
| 2025-01-21 20:13 | New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page | none | 0 second | Jan 21, 14:13 CSTResolved - Feedback from affected folks indicate this issue has been resolved.If you were affect...read more |
| 2025-01-21 09:59 | New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page | major | 4 hrs, 14 mins | Feedback from affected folks indicate this issue has been resolved. If you were affected by this issue, our dev t...read more |
| 2025-01-07 21:59 | Session token expiry policy update for Cloud Help Desk (CHD) | none | 0 second | Jan 7, 15:59 CSTResolved - This is not an outage, just to inform folks of the change with multiple communication...read more |
| 2025-01-07 15:59 | Session token expiry policy update for Cloud Help Desk (CHD) | none | 0 second | This is not an outage, just to inform folks of the change with multiple communication methods. To improve accoun...read more |
| 2025-01-06 13:23 | Cloud Help Desk - SSL Error when loading organization pages | none | 0 second | Jan 6, 07:23 CSTResolved - Our dev ops team has resolved this issue and feedback from the community shows access...read more |
| 2025-01-06 07:23 | Cloud Help Desk - SSL Error when loading organization pages | none | 0 second | Our dev ops team has resolved this issue and feedback from the community shows access is restored. We apologize f...read more |
| 2024-11-20 00:00 | Spiceworks Community Scheduled Maintenance | none | 0 second | Nov 19, 18:00 CSTCompleted - The scheduled maintenance has been completed.Nov 19, 17:00 CSTIn progress - Schedule...read more |
| 2024-11-19 17:00 | [Scheduled] Spiceworks Community Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 17:55 | Cloud Help Desk - Performance - Slow or failed page load to open/my tickets lists | none | 0 second | Sep 25, 12:55 CDTResolved - Indications from users testing, and our internal tests show the fix is effective.Sep ...read more |
| 2024-09-25 07:44 | Cloud Help Desk - Performance - Slow or failed page load to open/my tickets lists | minor | 5 hrs, 11 mins | Indications from users testing, and our internal tests show the fix is effective.Indications from users testing, and our internal tests show the fix is effective. |
| 2024-08-29 20:21 | Inventory online, Connectivity Dashboard: Backend maintenance | none | 0 second | Aug 29, 15:21 CDTCompleted - Minor tuning will continue, but services have been stable for extended time periods ...read more |
| 2024-08-22 09:30 | [Scheduled] Inventory online, Connectivity Dashboard: Backend maintenance | maintenance | 173 hrs, 51 mins | Minor tuning will continue, but services have been stable for extended time periods with agent data throughput co...read more |
| 2024-08-17 16:15 | Cloud Help Desk: Backend performance maintenance | none | 0 second | Aug 17, 11:15 CDTCompleted - The scheduled maintenance has been completed.Aug 17, 10:41 CDTVerifying - Verificati...read more |
| 2024-08-17 10:03 | [Scheduled] Cloud Help Desk: Backend performance maintenance | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-09 02:00 | Registration & Login services maintenance | none | 0 second | Aug 8, 21:00 CDTCompleted - The scheduled maintenance has been completed.Aug 8, 18:31 CDTVerifying - Verificati...read more |
| 2024-08-08 17:00 | [Scheduled] Registration & Login services maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-01 22:34 | Inventory online & Connectivity Dashboard: agent metrics ingestion delay | none | 0 second | Aug 1, 17:34 CDTResolved - Agent updates are now flowing through normally. No action should be necessary on devi...read more |
| 2024-08-01 17:06 | Inventory online & Connectivity Dashboard: agent metrics ingestion delay | minor | 28 mins | Agent updates are now flowing through normally. No action should be necessary on devices running the agent. Age...read more |
| 2024-07-28 13:38 | Cloud Help Desk - Reports of email notifications not being sent for new tickets | minor | 0 second | We have been monitoring the health of the application through normal peak traffic today and do not have indicatio...read more |
| 2024-07-22 23:30 | Cloud Help Desk Maintenance on Jul 22, 2024 | none | 0 second | Jul 22, 18:30 CDTCompleted - The scheduled maintenance has been completed.Jul 22, 18:10 CDTVerifying - Verificati...read more |
| 2024-07-22 17:30 | [Scheduled] Cloud Help Desk Maintenance on Jul 22, 2024 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-12 14:28 | Cloud Help Desk - Outbound ticket email notifications not being sent | none | 0 second | Jul 12, 09:28 CDTResolved - No new reports and tests have all been successful. Notifications for tickets from aro...read more |
| 2024-07-12 07:18 | Cloud Help Desk - Outbound ticket email notifications not being sent | major | 2 hrs, 10 mins | No new reports and tests have all been successful. Notifications for tickets from around 2:30am central time to 8...read more |
| 2024-07-02 01:24 | Cloud Help Desk - Reports of email notifications not being sent for new tickets | none | 0 second | Jul 1, 20:24 CDTResolved - We have been monitoring the health of the application through normal peak traffic tod...read more |
| 2024-06-26 15:02 | Cloud Help Desk/Inventory login issues for certain users | none | 0 second | Jun 26, 10:02 CDTResolved - Reports coming back indicate users who were affected can now access Spiceworks servic...read more |
| 2024-06-24 20:08 | Cloud Help Desk/Inventory login issues for certain users | minor | 37 hrs, 54 mins | Reports coming back indicate users who were affected can now access Spiceworks services. We're closing out this i...read more |
| 2024-06-24 19:49 | Inability to log in to the Cloud Help Desk/Inventory | none | 0 second | Jun 24, 14:49 CDTResolved - We are no longer receiving reports of connectivity issues. Based on our testing, whil...read more |
| 2024-06-24 10:31 | Inability to log in to the Cloud Help Desk/Inventory | major | 4 hrs, 18 mins | We are no longer receiving reports of connectivity issues. Based on our testing, while services were accessible f...read more |
| 2024-04-22 15:01 | Access Denied: Error 15 | none | 0 second | Apr 22, 10:01 CDTResolved - This incident has been resolved.Apr 22, 07:07 CDTInvestigating - It appears that ther...read more |
| 2024-04-22 07:07 | Access Denied: Error 15 | minor | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-19 19:21 | Cloud Help Desk - Access Denied Error 15 error | none | 0 second | Apr 19, 14:21 CDTResolved - Further adjustments have been made which seems to have resolved the issue. If you're ...read more |
| 2024-04-19 07:01 | Cloud Help Desk - Access Denied Error 15 error | major | 7 hrs, 20 mins | Further adjustments have been made which seems to have resolved the issue. If you're still getting Error 15 pages...read more |
| 2024-04-03 18:02 | New cloud help desk email addresses return "550 No Such User" error | none | 0 second | Apr 3, 13:02 CDTResolved - The issue has been resolved for new accounts. All affected existing accounts have bee...read more |
| 2024-04-03 09:49 | New cloud help desk email addresses return "550 No Such User" error | none | 3 hrs, 13 mins | The issue has been resolved for new accounts. All affected existing accounts have been fixed where needed. Plea...read more |
| 2024-04-01 13:00 | Spiceworks Community: Unplanned Outage | none | 0 second | Apr 1, 08:00 CDTResolved - The Community experienced service disruption over a period of ~90 minutes starting Ap...read more |
| 2024-04-01 08:00 | Spiceworks Community: Unplanned Outage | critical | 0 second | The Community experienced service disruption over a period of ~90 minutes starting Apr 1, 2024 @ 0800 CDT. During...read more |
| 2024-03-29 18:00 | [Scheduled] Community platform migration | maintenance | 0 second | The migration is complete and the site is available to everyone again. Over the next two days there will be vario...read more |
| 2024-03-02 01:34 | Community platform migration | none | 0 second | Mar 1, 19:34 CSTCompleted - The migration is complete and the site is available to everyone again. Over the next...read more |
| 2024-02-26 13:33 | Cloud Help Desk: Ticket Bulk/File Import Unavailable | minor | 0 second | With the fix released during this (https://status.spiceworks.com/incidents/c32mg0pxf7lz) maintenance outage, this...read more |
| 2024-02-23 17:00 | Push Notification Service Interruption for Spiceworks Community & Cloud Help Desk | none | 0 second | Feb 23, 11:00 CSTCompleted - The scheduled maintenance has been completed.Feb 23, 09:00 CSTIn progress - Schedule...read more |
| 2024-02-23 09:00 | [Scheduled] Push Notification Service Interruption for Spiceworks Community & Cloud Help Desk | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-01 23:39 | Cloud Help Desk Maintenance on Feb 1, 2023 | none | 0 second | Feb 1, 17:39 CSTCompleted - The scheduled maintenance has been completed.Feb 1, 17:16 CSTVerifying - Verificati...read more |